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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Jim A.
California
1 review
0 helpful votes
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Not my first order with Custom Ink and won't be my last. 9/10

Date of experience: September 3, 2020
Jim N.
California
1 review
0 helpful votes
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Overall very happy with the shirts although the womens size M in our order look more like a childrens size so we are glad we did not order many. Quality of the Tshirts is great.

Date of experience: September 3, 2020
Barbara W.
California
1 review
0 helpful votes
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Great experience
August 4, 2020

Great experience. I received quick turnaround on a custom mask order. Just what I was hoping for.

Date of experience: September 3, 2020
Brenda A.
California
1 review
0 helpful votes
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The shirts were a humongous hit, everyone loved them and they got a ton of attention when we were at beach.

Date of experience: September 3, 2020
Betty F.
California
1 review
13 helpful votes
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I was very pleased with your prompt customer service. I was contacted about the low-res of the image I initially submitted which was awesome because I was being an idiot and rushing, and I forgot to relink to the hi-res image before I exported from Illustrator. Thank god y'all caught that mistake and allowed me to correct it. I fixed the artwork and sent it over asap. Two days went by without a response until I received a strange text message alerting me that there was an outstanding issue with my artwork. I called the customer help line and a very helpful person sorted the problem almost instantaneously. Apparently, my email with the corrected artwork weren't getting through to y'all for whatever reason. Who knows? Who cares? As if the great customer service and top quality of product weren't enough, I received my order an entire week early! Thank you so much for making this little side-project-surprise happen for me. Couldn't be more pleased with y'all. Absolutely recommending this to anyone who needs it. A lifetime customer has been born

Date of experience: September 3, 2020
Joseph A.
California
1 review
0 helpful votes
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I was pleased with everyone I spoke to. If the need arises again I will definitely order from Custon Ink.

Date of experience: September 3, 2020
Mary E.
California
1 review
0 helpful votes
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Great experience
August 4, 2020

Great experience. Easy to use ordering and design tools. Timely delivery!

Date of experience: September 3, 2020
Linda A.
California
1 review
0 helpful votes
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Absolutely loved how these came out for my business, planning on ordering more from here soon.

Date of experience: September 3, 2020
Mary T.
California
1 review
0 helpful votes
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Really easy to navigate and customer service was exceptional as always.

Date of experience: September 3, 2020
Deborah W.
California
1 review
0 helpful votes
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Overall I really like this site and I'm a repeat customer and I make custom for myself and my music label maybe someday it will take off but for now its personal and your customer service is really outstanding and I like how you will improve the shirt printing to make it as best as you can

Date of experience: September 3, 2020
Mark H.
California
1 review
0 helpful votes
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Didn't meet my expectations this time. Lower T-shirt quality...

Date of experience: September 3, 2020
Ben R.
California
1 review
0 helpful votes
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Great customer service to get me what I needed by when I needed it. Your team communicated with me effectively. The design team got it exactly how I asked them to do it after my first design wasn't allowed due to copyright issues.

Date of experience: September 3, 2020
Bob S.
California
1 review
0 helpful votes
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I have always been very satisfied with all the shirts I have ordered. I have also dealt with customer service on a couple of occasions and they have been helpful.

Date of experience: September 3, 2020
Tony Y.
California
1 review
0 helpful votes
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Great customer service! Everyone was awesome! Thanks so much!

Date of experience: September 3, 2020
Sharon K.
California
1 review
0 helpful votes
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Amazing website makes creating a design and look on a print to wear really easy and user friendly.

Date of experience: September 3, 2020
Maria W.
California
1 review
0 helpful votes
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This has been my third order with custom ink from my tank tops and snap back hats to shirts they have been amazing i plan to use custom ink to push my brand that I've built on a social media platform. They usually get to myself well before hand. I hope that i can utilize custom ink and try and get better prices to push for my brand

Date of experience: September 3, 2020
Sarah G.
California
1 review
0 helpful votes
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The correspondence with Custom Ink was great! I was glad that I was able to pre-approve and sign off on the design before it went to print. I had a nice chat on the phone with your rep and she was very accommodating when I asked if the lettering could stay in its handcrafted state. She understood and reassured me that it was no problem to keep that part of my design unchanged.

Date of experience: September 3, 2020
Stephanie Y.
California
1 review
0 helpful votes
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I was able to quickly and easily figure out how to add font and graphics. The website is very user friendly and the product was made and shipped sooner than expected, which was a nice surprise. I am very pleased with how the shirts turned out.

Date of experience: September 3, 2020
Janet C.
California
1 review
0 helpful votes
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I searched a few web sites and went with Custom Ink because their prices seemed the most affordable. This was my first order with Custom Ink and it was fabulous. Clint in customer service was very helpful and patient with my back and forth trying to get the most tee shirts with the best quality within my budget. Turnaround time was quick. Couldn't be easier. I would definitely recommend them and will use them again.

Date of experience: September 3, 2020
Sandra Y.
California
1 review
0 helpful votes
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Very pleased with my overall experience with custom ink.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States