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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Daniel S.
California
1 review
0 helpful votes
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The experience was wonderful, easy, and professional. All items came in correctly, and the print quality was perfect.

Date of experience: September 3, 2020
Kevin R.
California
1 review
0 helpful votes
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The shirts were great, loved the material and the fit of all the shirts.

Date of experience: September 3, 2020
Brenda W.
California
1 review
0 helpful votes
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You guys are fantastic. Such great service! Everyone on the phone is so helpful. The site is well designed and everything always goes smoothly and quickly. If there is a problem, you resolve it right away. You are a well run company!

Date of experience: September 3, 2020
Angela E.
California
1 review
0 helpful votes
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Great experience will be using them for all my needs

Date of experience: September 3, 2020
Paul C.
California
1 review
0 helpful votes
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We have enjoyed the ease of use of the website and quick shipping of Custom Ink. We will definitely continue to use.

Date of experience: September 3, 2020
Michelle Z.
California
1 review
0 helpful votes
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The process was great from design to delivery and my order arrived promptly

Date of experience: September 3, 2020
Jim B.
California
1 review
0 helpful votes
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The quality of product I receive from Custom Ink is always great. This time I have to give a special shout out to Courtney, the service rep who helped me because she was positively awesome to work with. I've never had a bad rep when I've called, but Courtney was by far the best one I've ever dealt with. She was so pleasant and helpful. I loved working with her and her design suggestions really added to the final product. She is a wonderful representative for your company!

Date of experience: September 3, 2020
Tony S.
California
1 review
0 helpful votes
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Website was easy to use, easy to design, pick the type of shirt I wanted. Shirts arrived quickly and were exactly what I wanted.

Date of experience: September 3, 2020
Amy Z.
California
1 review
0 helpful votes
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The design tools on the website are wonderful! So easy to use and to get exactly what you want! Quick printing and delivery. The shirts look amazing! I highly recommend Custom Ink!

Date of experience: September 3, 2020
Betty V.
California
1 review
0 helpful votes
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So, I am very exited about quality of the hoody, print and customer service. You have huge collection of possible prints and it is awesome. Thank you!

Date of experience: September 3, 2020
Alex D.
California
1 review
0 helpful votes
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Overall, the experience with Custom Ink was very good. The representatives answered all of our questions have were thorough and professional. We received information from the design team why our logo could not be made smaller on the mask. When we received the masks, the logo on the mask looked fine. The masks arrived earlier than anticipated which was a pleasant surprise especially in regards to the current status of our country's challenges with the pandemic. Thank you again for making our business with Custom Ink a good experience.

Date of experience: September 3, 2020
Steve H.
California
1 review
0 helpful votes
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Custom Ink's employees are wonderful to deal with. They are kind and have manners like the old days.

Date of experience: September 3, 2020
Alex X.
California
1 review
0 helpful votes
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I liked the diversity of the products and the customer service was really fantastic. Everyone I spoke to was very helpful with putting my order together.

Date of experience: September 3, 2020
Mary G.
California
1 review
0 helpful votes
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The design, quality, and speed were great but unfortunately they do not fit. Its alot of money for something i can't wear.

Date of experience: September 3, 2020
Carol O.
California
1 review
0 helpful votes
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Really GREAT product!
August 4, 2020

Really GREAT product! Construction company t-shirts and the crew loves them! They're hard to please! Thanks so much! Great work will order again! Easy online creating and loved the proof and approval process! Really perfect! Thank you!

Date of experience: September 3, 2020
Thomas N.
California
1 review
0 helpful votes
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They are very reliable and friendly. They make superior merchandise and let u preview it before you order it. There prices are reasonable

Date of experience: September 3, 2020
Jason R.
California
1 review
0 helpful votes
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Great customer service! The manager on my orders was super helpful. Thank you.

Date of experience: September 3, 2020
Donna Y.
California
1 review
0 helpful votes
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Always get nothing but the best. Would never use another company

Date of experience: September 3, 2020
William Q.
California
1 review
0 helpful votes
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Masks were very high quality. Met our expectations wonderfully. I would certainly recommend.

Date of experience: September 3, 2020
Nicole N.
California
1 review
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Very satisfied, the print looked great, the service was great.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States