business logo of Custom Ink

Custom InkReviews 7,272

2.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Custom Ink?
grey star
grey star
grey star
grey star
grey star

Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
This company does not typically respond to reviews

We monitor reviews for authenticity

Kevin M.
California
1 review
0 helpful votes
Follow Kevin M.
Unfollow Kevin M.
Share Review
Report Review

It was a pleasure to have custom ink print for me again. As always the t-shirts look and feel great! Thanks so much my team loved it.

Date of experience: September 3, 2020
Dave Y.
California
1 review
0 helpful votes
Follow Dave Y.
Unfollow Dave Y.
Share Review
Report Review

Custom Ink is the first site I've used for custom clothing. I was very impressed with how easy it was to design the shirt, and with the amount of fonts and graphics already on the site to let you experiment with.

Date of experience: September 3, 2020
Mike U.
California
1 review
0 helpful votes
Follow Mike U.
Unfollow Mike U.
Share Review
Report Review

I have had great customer service with Custom Ink and think your speed and printing is good quality. I'm hesitant to order again

Date of experience: September 3, 2020
Michael W.
California
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

The only reason I would shop elsewhere is the fact that you charge Washington State sales tax, while some of your competitors do not.

Date of experience: September 3, 2020
George Y.
California
1 review
0 helpful votes
Follow George Y.
Unfollow George Y.
Share Review
Report Review

Outstanding customer service and speedy response. Will be recommending this company to my coworkers.

Date of experience: September 3, 2020
Elizabeth Q.
California
1 review
0 helpful votes
Follow Elizabeth Q.
Unfollow Elizabeth Q.
Share Review
Report Review

Again i love my Shirt but I can't order nothing else ith my name I want more with my name tell me what can I do if I can't put KNOX on anything else I will not be ordering sorry because I like you guys

Date of experience: September 3, 2020
Virginia G.
California
1 review
0 helpful votes
Follow Virginia G.
Unfollow Virginia G.
Share Review
Report Review

My experience with Custom Ink was great. I just wanted to make one custom shirt and it was super easy. My png file was too low resolution, but I was contacted and an artist made something that looked great. I'm very happy with my product.

Date of experience: September 3, 2020
Jay B.
California
1 review
0 helpful votes
Follow Jay B.
Unfollow Jay B.
Share Review
Report Review

Always wonderful end products, with patient and helpful customer service. My third time getting jerseys through Custom Ink. Thank you!

Date of experience: September 3, 2020
Jennifer O.
California
1 review
0 helpful votes
Follow Jennifer O.
Unfollow Jennifer O.
Share Review
Report Review

Great experience
August 3, 2020

Great experience. Inwanted to order another model but I couldn't do it in the same order or I did not know how to do it.

Date of experience: September 3, 2020
Ben W.
California
1 review
0 helpful votes
Follow Ben W.
Unfollow Ben W.
Share Review
Report Review

I have ordered shirts from you before and I loved them They fit well look great and all my friends also love the shirts

Date of experience: September 3, 2020
Amanda Y.
California
1 review
0 helpful votes
Follow Amanda Y.
Unfollow Amanda Y.
Share Review
Report Review

The entire experience with Custom Ink was excellent. Fair prices, quick processing and shipment, excellent quality with the shirts and screen printing, easy and helpful website - I'll definitely be doing business with them again!

Date of experience: September 3, 2020
Michael G.
California
1 review
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review

I have t-shirts printed every summer for when all of our grandkids come to "Camp Nonna." (Grandma Camp). I have been ordering summer "Camp" shirts for 8 years. Custom Ink never disappoints. I like it that they review the design for proportion and make helpful suggestions. No complaints.

Date of experience: September 3, 2020
Pamela C.
California
1 review
0 helpful votes
Follow Pamela C.
Unfollow Pamela C.
Share Review
Report Review

Mt daughter was so excited to get the shirt. She loves it.

Date of experience: September 3, 2020
Jessica D.
California
1 review
0 helpful votes
Follow Jessica D.
Unfollow Jessica D.
Share Review
Report Review

I already had white 3-ply masks without logos, ordered early in the pandemic, so I knew the quality would be high on the black 3-ply with my logo. I was not disappointed - crisp graphic, high quality mask, timely delivery - very satisfied!

Date of experience: September 3, 2020
Anna J.
California
1 review
0 helpful votes
Follow Anna J.
Unfollow Anna J.
Share Review
Report Review

I am a returning customer. I am always very pleased with the quality of your work and the value I receive for the price.

Date of experience: September 3, 2020
Karen Y.
California
1 review
0 helpful votes
Follow Karen Y.
Unfollow Karen Y.
Share Review
Report Review

Good service
August 3, 2020

Good service. Easy to use. I will use this service again.

Date of experience: September 3, 2020
Sarah A.
California
1 review
0 helpful votes
Follow Sarah A.
Unfollow Sarah A.
Share Review
Report Review

As always it was easy to design, specify order quantities, talk to the customer service rep, place the order and quickly receive our items. There isn't a thing our account rep could have done differently, he was amazing! It's so easy to prepare your order online and then call in to get it finalized, ask for advice or ask questions. His suggestions were just what I needed to get the right t-shirts for our retail customers. Custom Ink and our account rep has made this my go-to place for all of our branded apparel! Thank you!

Date of experience: September 3, 2020
Joe P.
California
1 review
0 helpful votes
Follow Joe P.
Unfollow Joe P.
Share Review
Report Review

The color matches look awesome & the quality of the jersey is great. CustomInk is the bee's knees!

Date of experience: September 3, 2020
Donna B.
California
1 review
0 helpful votes
Follow Donna B.
Unfollow Donna B.
Share Review
Report Review

Great experience, a little high on prices, and you should allow multiple shirts to have the same front logo but different names on back so you could get more customers. Overall good but pricey!

Date of experience: September 3, 2020
Stephen W.
California
1 review
0 helpful votes
Follow Stephen W.
Unfollow Stephen W.
Share Review
Report Review

Literally everything was great. The fit, the picture, the updates, the shipping everything was perfect. My girlfriend loves it. This is my first time ordering from you guys but I will be doing it again no worries! Thank you again.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States