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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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This was my first time creating and ordering a custom item and my overall experience was superb. The website is simple, yet powerful enough for me to create what I wanted. The staff was very polite, patient and helpful... and the finished product exceeded my expectations. Outstanding value, too.
Excellent! Excellent! Excellent! Ya'll been making the shirts for our 5th Grade Promotion for about 4 years now. Love your service. Your talents. Won't go anywhere else. Ease of selecting. Designing. Wonderful all around service. Thank you.
Customer service was awesome considering I was only ordering two shirts. They treated me with just as much courtesy as if I had ordered 2000. The shirts also came much quicker than expected.
I wasn't happy with ups and my very first order never made it to me... the 2nd did... and i am now waiting on a replacement for my 1st order which has not been sent yet. Smh
I was stunned with delight at how the artwork that I designed with all the many colors and grey scales in fact transferred perfectly onto the cotton material of the t-shirt. Thank you CustomInk for a perfect outcome.
I am a repeat customer and have once again been very pleased with my order. In addition, delivery changes had to be made after the order was placed. I had to contact customer service and I can honestly say I have NEVER been treated better by a more professional employee in any company! I will forever be a custom ink customer!
One of the T-Shirts in my order came with a slight orange smudge on the front.
I'm pleased and would certainly order from you again and recommend your services.
I couldn't be happier with the shirts I ordered. The process, the printing, the quality of the material and the fast service couldn't be beat.
The process of creating the shirts was super-easy, the printing was amazing. Shipping was great! The tees fit weird. Almost seem like the sizes were incorrectly marked on the tags.
Amazing experience! Jessica was so helpful in explaining the different types of printing to achieve the colors I desired and the shirts came out so great!
I didn't know what to expect, and we were very happy with the shirts! Thank you so much!
Overall, I am very pleased with the experience and will be returning for more custom shirts and other items in the near future. Thanks!
I was able to change my sizes on my order with the help of your fantastic staff A++ with communication. My shirts arrived 2 days earlier than expected will definitely order more shirts for my company.
Tee shirts are perfect! Just how I wanted them to be!
It was so much fun! Loved all the options, getting a copy of the shirt I designed, and how quickly I got the item I ordered
Customer service, graphic work and speed to deliver were the keys to ranking this experience so high. The cost was a little high but the responsiveness and assistance made up for it. The final product turned out great.
Everything was perfect! I also loved how fast it got to me, my team and I, loved everything about our hoodies. Will definitely order again in the future.
Custom Ink provided a very professional and personal service experience. The product was great quality and delivered as promised!
The material on the green t-shirt was great, very soft. Conversely, the material on the black v-neck wasn't as good as the other shirts, not as stiff as a 100% thick cotton old school t-shirt but not what I expected - again the green and the baseball were very nice. The service was excellent but the only improvement would have been to tell me that some of the shirts in my order (all had the same design) weren't as good quality as the others I ordered. If I was told, I would have changed my order.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.