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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Michael B.
California
1 review
0 helpful votes
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Very helpful
June 10, 2020

Very helpful. The copyright issue was quickly and easily figured out.

Date of experience: September 3, 2020
Melissa D.
California
1 review
0 helpful votes
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Going on to the website and dealing with the customer service was very very good. I have previously ordered shirts for my company and they worked out very good. I recently ordered a new bats of shirts with the new updated logo but the quality of the material is very poor. I ordered black shirts with 3 letters on the front in white and on the back of the shirts is my business logo, after one time going through a cold wash the shirts are discoloring with an Orange hue color throughout the material. I'm very disappointed with the quality of the 2nd order billing

Date of experience: September 3, 2020
Shirley U.
California
1 review
0 helpful votes
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Ordering was extremely fast and easy. The shirts came within the timeframe indicated, and the quality was wonderful. Thanks!

Date of experience: September 3, 2020
Bob N.
California
1 review
0 helpful votes
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I had a great experience ordering a custom shirt for Father's Day from Custom Ink. It was super easy to design and delivered quickly. Highly recommend!

Date of experience: September 3, 2020
Joseph D.
California
1 review
0 helpful votes
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From start to finish, my experience with Custom Ink was great and very easy. I will definitely use this company for future orders.

Date of experience: September 3, 2020
Nick X.
California
1 review
0 helpful votes
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I was skeptical that the design would come out exactly as I designed it with a custom logo, and it came out great. Very happy with the product

Date of experience: September 3, 2020
Sharon X.
California
1 review
0 helpful votes
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My shirt was on time and delivered a day before the delivery date..

Date of experience: September 3, 2020
Amy B.
California
1 review
0 helpful votes
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I was very pleased with the way my shirts came out. I received an email to verify the adjustment they made on centering the image was to my liking. The quality was very impressive as well as the layout. The next time I need more printing done, Custom Ink is where I am going.

Date of experience: September 3, 2020
Robert K.
California
1 review
0 helpful votes
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Shirt was designed and printed exactly as shown after I approved the coming product I Really like it!

Date of experience: September 3, 2020
Lisa I.
California
1 review
0 helpful votes
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Overall good experience. Easy to add logo & order. Processing and shipping were as expected. Will not order a Hanes shirt in the future.

Date of experience: September 3, 2020
Joe T.
California
1 review
0 helpful votes
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Custom Ink was able to print a small number of t-shirts for me for a very reasonable price... No need to buy in bulk! And the quick turn around and delivery of my products was outstanding! I highly recommend Custom Ink for all your printing needs!

Date of experience: September 3, 2020
Amanda J.
California
1 review
0 helpful votes
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Fast customer service, fast shipping and fast delivery and the products were great except for the one shirt that has a rip in it.

Date of experience: September 3, 2020
Nicole Q.
California
1 review
0 helpful votes
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Very pleasantly surprised by the quality of the shirts and the printing. These shirts will last and last.

Date of experience: September 3, 2020
Nick N.
California
1 review
0 helpful votes
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Overall site, workflow, e commerce, communication & delivery = 9 out of 10 stars. Thanks Custom Ink!

Date of experience: September 3, 2020
Jim I.
California
1 review
0 helpful votes
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The customer service when ordering was exceptional! The young lady who assisted me,(I apologize I forgot her name) was fantastic, a real asset to your company! She went above and beyond to assist me even as I changed my mind several times, she was patient and very helpful in getting things to the finish line for me.

Date of experience: September 3, 2020
Sarah H.
California
1 review
0 helpful votes
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I was hoping to test one shirt to see the quality but was really disappointed.

Date of experience: September 3, 2020
Tom Y.
California
1 review
0 helpful votes
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I appreciate the fact I was contacted immediately regarding another shirt I had made. You were able to help find a picture for me and it came out great. The delivery was earlier than expected. I would definitely make more shirts with you and only you. I will definitely let my family and friends know where to go

Date of experience: September 3, 2020
Elizabeth Z.
California
1 review
0 helpful votes
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My experience using Custom Ink couldn't have been easier. I was thrilled that there was no minimum order, and it only took a matter of seconds to upload the logo I wanted and adjust it to fit. Normally custom orders are a huge headache, but this was so seamless!

Date of experience: September 3, 2020
Kimberly A.
California
1 review
0 helpful votes
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I was very impressed with the call I got from the man who printed these shirts. He was concerned with the way that I originally wanted the design done and we worked out the changes we needed. What impressed me was not just his professionalism, but that he cared as much about my small order as I would imagine he would about his large orders. Thank you.

Date of experience: September 3, 2020
Steven Q.
California
1 review
0 helpful votes
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Shipping was on time and all items arrived in great shape!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States