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They are patient and will help you with the order. I paid via cc and had to ship somewhere other than billing and order was cancelled due to their system verification process. Used paypal and went through without a hitch. Would buy from them again for sure.
I tried ordering some parts from this site. Not only did I have to do a chargeback with my bank, they kept trying to charge my card after it had been changed, with some transactions showing in the tens of thousands of dollars. You get no tracking details, no emails, the phone number for this company is bogus. It's operated by two Russians out of an apartment in Arizona. So if you want to give the middle finger to Ukraine, order from this company, because that's where your money all goes, never to be seen again!
The suspension set is fine. On my particular car, so many things were far too rusted, that at this point I could only replace the sway bar bushings. That is with air tools and impact wrenches. I will figure out how to get the rest changed but it will have to wait for now. The set is very complete and included items I was not aware of. The bushings I put in are performing well. Thank you.
Excellent delivery time, price and ordering experience. The part arrived as expected in an original Invidia box and packaging. There was one issue - one of the tips did not fit and am currently trying to figure out how to make it fit. It didn't look damaged. Besides that, I will definitely consider CCC for another order in the future.
I placed an order recently and all I got was a confirmation and receipt email shortly after my purchase.
I reached out to customer service seeking an update and haven't heard back a couple days later.
Hoping this is not a scam.
I asked them about the shipping time for a part which they replied saying "Expect an 8 week lead time on ART pipes before shipping. -prestin"
So I placed the order, and the order was cancelled 1 day after the order confirmation without any reason given. I went to a different vendor after this.
Changing this to 3 stars because I only knew the order was reinstated after leaving a review.
I placed an order for an intake and discharge damper pipe for my tdi they refused to give me tracking info or and also refused to respond to any of emails. They canceled the order on me and didn't process a refund had to contact the bank to do a chargeback on the card. Stay away buy from the actual manufactures over this garbage of a website.
I placed an order on July 12th its now the 19th and hasn't been shipped. They told me that my package has shipped and actually arrived to my state but was redirected back to them. I got a tracking number but it shows UPS never picked it up. Kinda sketchy then I got another tracking number and it's been 2 days so I tracked it and UPS hasn't picked it up. This has been the worst expirence I've had with online shopping. My purchase was for $970 that's a lot of money to experience this. I just want my money back.
I believe you received your order. There was a delay in a pick up from our manufacturer.
Excellent service.As a performance and restoration shop we are used to ordering special parts and waiting weeks for them to be shipped. The clutch arrived surprisingly the following day! Needed a flywheel also and it arrived the day after ordering! My customer was very happy for the turn around time.
One of the best on line services I have done business with!
Thank you.
I purchased a NM Turbo-charger lube oil line manufactured by NM and sold by Custom Car Center and their product was delivered on time and a few dollars below manufactures cost. That's OK in my wallet, allows me to save and purchase more toys later.
I have not received any information regarding shipment of my order. I have used their contact link 2 times to get some information. I have never had a response.
Terrible customer service!
I tried to contact you twice and I did not get a response. The the package suppose to arrive in two days, and it has been 6 days and I did not receive it yet.
Ordered several items over a short period of time. Parts frequently arrived ahead of schedule. One item (distributor) arrived with a broken wire (plug) and had to be returned. Customer service was excellant and the distributor was quickly replaced. A very satified customer. I will definately use again for auto parts.
Ordered the item and came within couple days. The only thing I ding them on was that nobody email me confirmation of shipping information.
Never received my item, can't get ahold of anyone, not even sure if this is a real shop. Beware, do not order from here
A refund was issued for you. It may take several business days to post depending on your bank.
Parts for my Del Sol were on time and as expected! I would order again, and refer this retailer to my friends.
Awesome. Calls right away if there are any problems. So good customer service. Still waiting for my shipment though, UPS's fault I suppose.
Placed order for ypipe was told 5 days later it was on back order. I still have not received any updates.
Pricing was awesome and my parts were exactly as described. Shipping was a tad slow though.
CustomCarsCentral has a rating of 3.3 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. CustomCarsCentral ranks 800th among Auto Parts sites.
Elliott - The order cancellation was a mistake. It was immediately re-opened and is active. Sorry for the confusion.