About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
The blouses look nice now but I can tell by the material that once washed, the sizing will wash out and the fabric will not hold up.
Most of what I ordered and received was nice, takes along time to get. Was disappointed on my order of the same white linen pants the second pair was lined partly and looks awful because you can see where it ends about mid thigh, first pair I ordered was perfect
Would have been ok if I had a email too too say item
Was out off stock,when order when thru only when I got a email too ask about the delivery how it went and I asked about the item was received
I ordered a dress that looked cute on my phone. When I received it, the color wasn't what I expected (which I know sometimes happens), and the dress was too small. I tried to return the dress, and they have yet to get back to me about where to send it.
It was easy to place my order using the size chart available! Colors are true to the purchasing sight! I'm very satisfied with my purchase! Also when I received confirmation email for my order; the message included to allow 19 to 21 business days for delivery, my delivery came in on the fifteenth business day!
I received my order and quickly realized it wasn't a proper fit, I immediately sent a request to return the items and exchange them for a larger size. I had to ask several times for a return address. I was disappointed to read that other customers reported having the same issue and some even reported never receiving a refund at all even after returning the items for a full refund. This made me question whether I would be treated differently after reading the customer reviews. I became hesitant to return the items after your company tried to negotiate a refund instead of just honoring my original request.
I was very disappointed with the quality and sizing of my order. None of the items were as presented on the website. Also, it took over a week to receive instructions on how to return items. Not as I expected.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
I had to call to check on my order because it didn't arrive. It this time I was told it was sold out. I should not have to call to check on it and be told.
Clothing looks promising, BUT, buyer beware!
2x was more likely a medium dress. Fabric was comparable to pajamas. And to return items was NOT fast or easy. Seven emails later, I was offered a refund of a 3rd of what I spent...in store credit! I do not recommend!
Pay attention to how long the shipping window is. Took quite a long time. Wanted to return and they keep trying to give incentives to keep items as they must not want to pay for returned items. Return process has been cumbersom.
"Dear customer,
We are sorry to hear that you have experienced difficulties with your order and return process. We understand how frustrating it can be when things do not go as expected.
Regarding the address on the package, we apologize for any confusion this may have caused. It sounds like the return was not successfully processed due to the package being returned to an incorrect address. We would like to assist you in resolving this matter to the best of our ability.
In order to further assist you, we would appreciate it if you could provide us with more information about your order. For example, the order number or tracking information for the package.
Once we have more information, we will do our best to assist you in resolving this matter.
We value your business and want to ensure that you have a positive shopping experience with us.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream"
From time of order there never was any customer service. All the e-mails I sent were always just answered with a useless tracking number.I rate curvedream a minus 10.
I needed to return an item & they seem to discourage that. Offered a gift card but you need to order something more than the amount you are returning. Not an even exchange.
I'm disappointed you have no return policy but instead offer me $10 for each item I need to return.
Very well organized. I recommend a photo of the back of the worn item to give a better understanding of the item.
Jave never ordered from place, they take out money when item is out of stock. Had to contact customer service several times before they told me they had sent email that was out of stock, but only explained money taken out, that I could get something else. That doesn't set well with me. Still can't see any reason for them to take my money, when they don't have in stock. Has been settled but not sure can except that policy. Like clothes they off but not sure worth my grief.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
First time ordering, hope goes smooth. Need new place to order some nice things at reasonable cost.
Ordered some pants for a wedding and had to contact them if they were shipped. It took 3 weeks to know that they were out of stock.
This business is consumer friendly and easily navigated. I loved my product and will continue to buy from them in the future!
Ordered a dress, didn't fit even though I ordered 1 size bigger than normal size. Recv'd pkg with no packing slip so I could return. Went to web site in different locations and they all wanted me to pay and join some group forb$46 or $49. I don't want to join anything or pay anything. Could never find human to ask questions of. I think this company is BS and you are just trying to ripe people off. You already have my $$ so screw me? I will never recommend you to anyone. Very, very unhappy costumer!
This company actively works to prevent returns. I can't have any respect for a company that doesn't respect me.
An easier return process is needed. Having to email them, then describe why you are returning items, then waiting for response emails is a bit cumbersome compared to all other online processes I have ever encountered.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Not happy with the fit. Requested a return, but have not received the return address yet. Would like to get this done today. Please send return address. I have sent several emails and no response.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"