About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.3 stars from 8,320 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
The clothes are horrible and they won't give you a refund when you try to return them
They fit good, but they had like a pair of shorts lining them that was very noticeable
Ordering was easy enough. However, upon receipt the coat was of poor quality, difficult return process, instead, I'm donating.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
I was never notified that the two items I ordered were no long available. I had to send two separate emails to find out they were not available.
VERY DISAPPOINTED. Will not order again.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
Order took longer than expected to arrive. It was a 'sweatshirt' without fleece & fit like spandex even though I ordered a 2X & normally wear a 1X. I gave it to a skinny friend.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
I tried on my dress the day it arrived. It had a broken zipper and was WAY too small. I wear a S or M and ordered a M. I immediately wrote telling them this asking for the shipping address and return label especially since I received a damaged item. They are offering less than 1/2 what I paid for it as a refund OR make it extremely difficult to return for a refund.
What they sent me:
Hi there,
I'm terribly sorry that the items did not meet your expectations.
Before returning, we provide two options for your reference to save you the time and trouble of returning.
Option 1:
I wonder if you could accept our offer of $16 while you keep the items.
Option 2:
We also provide another way for you to choose.
If you are happy to keep the items, I will apply for a gift card for you equal to the purchase price of the item you're returning.
It could be used to offset the amount of the corresponding product/s in your next order, but does not include shipping cost. And please kindly note that it could only be used once.
If you prefer to return, here is the address to return.
Please write the following information on the paper and put it in the parcel.
Your order number: CDM**************
Product ID:
*******H*******
Please return to the following address:
Consignee: UGDPBZ 01R
865 Newark Ave
Elizabeth NJ *******
Tel：*******107
To make your refund process smooth and fast, please return the item/s within 7 days of receiving this email and provide us with a tracking number.
It's crucial that you choose a carrier with a tracking number to ensure a hassle-free return for refund. Without the tracking number, we may not be able to issue a refund or send you an exchange item. Thank you.
I am SO VERY UPSET!
Mary Pat Deutschmann
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
Sizing is much smaller than normal US and getting return information was not easy. But, they carry really cute things, just choose sizes carefully to avoid returns.
Dear Laurel C,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
It took a very long time to receive my order and when it came the pants were too small so I want to return them
Customer service is not very good or helpful. The clothing I received was very cheesy not at all the way it appeared online. Also had an issue with receiving my order cause the address was wrong and they're handling of the issue was terrible.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!