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CurveDream has a rating of 2.3 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
I ordered a dress in size small. I am a very small person with very narrow shoulders and this dress might have fit an 8 to 10 year old. I would have had to pay shipping both ways so I took the 12.00 offered instead. I will not be ordering from you again.
So sorry to hear my choices were not available but they did refund my money
Love this jacket style for entertaining with my wife. Sizing was at least two sizes too small. CurveDream returns are a nightmare. A week after email to them, they still haven't provided an address to which I will pay to return this item. I have called Fidelity customer service to handle after numerous attempts on my part.
Sizing is a toss up for me with the clothing purchased. I accepted the credit and attempted to order again. Received order but it was a size I'd never order. Now, I'm waiting on a message telling me what will or can be done regarding this.
The item was a small but it came down to my lower thighs. The color was drab brownish. The material was.poor quality & nothing about it was as described. I ordered a couple pieces but only received one.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
Quick and efficient. The dress was what I expected after seeing it online. I usually wear a medium but read it runs a little big so I ordered a small. It fits perfectly. I will hem about 3 inches since I'm short. I one it.
Good selection. The code is very well-made, with a perfect fit. The fabric is lovely and warm. I was very impressed with this coat and feel quite polished when I wear it. I highly recommend it to anyone who wants a tailored piece.
Placed my order, several days later an email arrives saying the item is out of stock and I can reply for a refund or replacement item. While looking for a replacement item I see the same item I originally wanted still available for purchase- not out of stock
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
While the shopping experience was great (easy to use and got my item quickly), it did not fit right. According to the description, the shirt runs big. I was looking forward to that. However, it's so snug, instead of being this nice blousy swing fit, it's like wearing a body suit. I'm a bit top heavy so if it was a little snug there, that would be okay but even the arms were tight.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The shirt is too small but I can't find an address to ship it back to
I have no tracking information and have not received my order despite it being almost a month.
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Im still waiting for my 5 blouses I ordered Dec 8 2024 now it's New Years Eve. 2025 will soon be here….hopeful Yet!'
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Easy to do and many outfits to choose
This website has zero integrity. Do not buy from this site. Clothing is nowhere near the quality advertised, even at half price I feel ripped off. Did not receive the whole order either. Never again!
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I was nervous about getting my order, seem like it took along time, at least a month. Very pleased with what I received though.
I liked the purchase, you never really know what you are going to get when you order on line. In the picture it looked like the dress sparkled in the front and was tapered almost like a frame. Neither one of those things was what I received. A little doctoring and it should be good thougv
Do not buy from this site. If items don't work, they will do everything possible to not make a refund. I agreed to a decreased credit, placed an order with said credit and was just notified 3 weeks later that all items are out of stock. Now what do I do? Not a good shopping experience at all!
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
In the cold of winter I needed retail therapy and the pictures of blouses on CurveDream were so pretty. Finally after waiting 3 weeks for my order to arrive, the 4 blouses I ordered were of poor quality. The prints that looked so stunning were just very cheap t-shirts with patterns just stamped on them. I should know better than to click on clickbait.
The dress looks like it is made of paper. It is terrible material. I wouldn't wear it to take out the garbage. I will never buy from this company again. I would give it to the Goodwill but I don't think they would take it.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
They clarified lack of availability of an item quickly & sent remaining items promptly- good quality products
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"