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CurveDream has a rating of 2.2 stars from 8,926 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
Dress I received did not look like what I ordered. There were no sequins on it as it was advertised.
Dear Customer,
We apologize for the disappointment you have experienced with the clothing items you purchased from us.
We strive to provide accurate product images and descriptions to ensure customer satisfaction. We apologize if the actual items did not match the appearance depicted in the pictures. Could you please send us some pictures of the item to check if it's not as described? We appreciate your feedback on this matter, as it helps us improve our offerings and ensure that our customers have a positive shopping experience.
If there is anything specific you would like us to address or if you have any further concerns, please let us know. We value your feedback and are committed to resolving any issues you may have encountered.
Once again, we apologize for any inconvenience caused, and we appreciate your feedback. Thank you for giving us the opportunity to address this matter and improve our services.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
Tried to order several times and it wouldn't go thru. I was charged twice then refunded once and I have never received the item i ordered.
It was a pleasant experience. The delivery was quick and flawless.
Excellent quality of jeans….extremely excellent customer service …. Very pleasant experience..
No customer phone contact number
Much anxiety about arrival
I love the pattern of the set but you're very misleading I believed it was cotton and it wasn't it was silky and I did not want that I wanted the cotton material.
Very poor quality fabric and workmanship. Took way too long to receive it.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Just hoping the sizing is accurate
Returning or exchanging the item was too difficult & too expensive so I gifted the item to a friend since it didn't fit (using US sizing)
It's hard shopping for clothes because of sizing. Everything verifies in sizes and also in materials.
Ship items that are ordered! I will tell others not to order from your site because they will not receive what they paid for!
Dear Customer,
We're sorry that you're not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Great no hassle with this transaction. I received what I had ordered. The top was a deeper blue than I thought, but it's looks okay.
Didn't care for it looks nicer online. Too small. I always take this size with no problems but not this time. And very this material.
All the Items were too small- and a return is only possible by sending it on own costs and risk to the USA (from Germany!)
Good experience
I had to be patient for the delivery.
I like that they have pockets. If my friends like them, we may order more.
Been sending emails to return items and receive a refund and no response. Their clothes are not the material showed on Facebook. Need return label!
Good, just hope if I have to return something it's that good.
I ordered this item as a gift for Christmas and was worried that it might not arrive in time but super happy that it did
I am waiting since over two weeks for the return address. No clothes fit. They have wrong sizes!
I just want send the items back.
Not sure if I can keep these tops as the sleeves are too tight and roll. The green sleeveless top is pretty and fits well.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"