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CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 34th among Women's Clothing sites.
I normally order a XL but ordered a XXL and could not get it up over my hips. Your measurements are way off!
It was great shopping on your website, easy and problem free.
Easy to order and arrived quickly. Chest size off. Was trying to exchange but was offered a 15.00 to keep. They did not seem to want it back.
Selling long time back ordered items. And refunding only partial money after cancelling.
Not fair practicing
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I waited nearly 3 weeks for delivery until I received an email telling me the outfit I ordered was out of stock.
Dear customer,
Thank you for bringing this issue to our attention, and we appreciate your patience and understanding as we work towards improving our services.
We apologize for any inconvenience caused by the some products are out of stock. We strive to provide a positive shopping experience for our customers, and we regret falling short of your expectations in this instance.
Thank you again for your honest feedback, and we will take your comments into serious consideration as we work towards making improvements.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
Order 3 items only received 1,nothing on the other paid items. Poor communications with this company.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at service@curvedream.com and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream
Shopping went well, but return is a little difficult. You have to e-mail them for authorization, and it's hard to find the order number.
I purchased several items based on the size chart. The material has no give and all were at least two sizes too small.
Im very pleased with the quality of this shirt. The fabric is perfect for comfort and traveling and the sizing is true.
J'ai acheté une robe en taille medium qui me va parfaitement. Elle correspond exactement à l'image. Pour la recevoir plus rapidement, j'ai payé des frais de livraison. J'étais très impatiente de la recevoir, bien que je ne me souvienne pas de la date exacte de livraison. Heureusement, elle est arrivée à temps et j'ai particulièrement apprécié le suivi de ma commande.
I've received 3 emails from different people. No one has solved my problem or is willing to refund my money. I am disappointed Ted and angry.
Somewhat happy, some items were out of stock though, which is why I ordered, because I was looking forward to the playing cards dress
The pants held promise but when I tried them on it was a quick no. I may try again with another item.
Do not expect it to be at a specific time. I still haven't received the items and it's been nearly a month.
I'm visiting my daughter and this was sent to my home so I haven't seen the articles yet. Did have timely delivery.
Be very careful when dealing with this company. Never got my refund. So always use a credit card so you can dispute the charges.
Came in 25 days. Made in China. Runs small. Ordered Large. I'm 138 lb. 5'6, tight across shoulders & bust.
Ugly seam down front...
Easy to complete order. Product description does not mention that lace is only on one side. Size runs big. I normally wear a small but it is huge.
Terrible. Unable to return pants that did not fit. Tried to do it the moment I received them and no one will assist me.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!