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CurveDream has a rating of 2.3 stars from 8,889 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 43rd among Women's Clothing sites.
This top looked like a linen tunic. There were colors shown, and you couldn't pick. I ended up with white, which is fine. It's a nice soft cotton but lined in polyester, which i hate because it's hot. I WISH I could get tops in nice cotton or linen LINED (if needed) with soft cotton!
Ordered and never received confirmation. Emailed or support, said they would check after a couple of days without a response, I ordered again. Then received a response that they had found my order. 1 and 2 order came within a few days of each other. I
Have ordered again mid Nov, no confirmation email as of today11/27!?
Not happy, was waiting & waiting to get shipping info. I contacted service only to be told the product was out of stock! Still awaiting my refund to my account, contacting my financial insitution for further info as to what i can do!
I purchased the 3 items, according to measurements. Absolutely not true to size and not at all good quality. When I reached out to advise on how to return. No response. Waste of money and they're sitting in sealed bags DO NOT BUY FROM THEM
The items I ordered were delivered in a timely fashion. The Peacock shirt is very cute! The shirt and pants would of been really cute also but the pants weren't cotton like the shirt but a satin material, which will be hotter and quite bulky. The picture also showed a cotton pant. I ordered for travel and the material needs to be ironed and that just doesn't work for me. I will not be ordering from company again, which is to bad because I think they have cute and unique clothes
It took a long time to receive the blouse. Tracking was hard to follow. The blouse is nice.
The dress I ordered didn't fit, so I notified customer service, but have yet to receive instructions on how to return it.
The real challenge came in seeking a return. There was no documentation in the package with return information. I had to send several emails in order to get any reply. When I finally received a reply, the return instructions said not to use the return address on the label, but there was no address provided. I have since attempted to request the address 3 separate times with no reply. I believe this is clearly a scam - and am initiating action with the BBB and my credit card company.
Returns are not cost effective. Material not of good quality.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
I did not receive one of my shirts that I ordered, and the pants are too small.
How can I exchange the pants and when will I be receiving the shirt? It is the marbeling crew neck long sleeve sweatshirt.
I think I waited forever to receive my merchandise which finally, finally arrived today. Not sure why it took so long.
I have been waiting many weeks for my order and I am now wondering if this is the pre Christmas rush or have I been scammed. I ordered three tops and one pair of pants so a lot of money lost iof a scam. I am also worried about the quality and size poor reviews. Hopefully I will get a pleasant surprise if my order ever arrives.
I have been trying to get an address to send my pants back. They are too large and the lace is only on one leg and I need it in both. Please send me your return address.
Each of the 4 items ran differently even though I purchased the same size! The impression black/white top is way too big in the shoulders and the abstract print round neck is way too tight. The floral print V neck button blouse is tight vs the blackwhite top even though they are the same style and the leaf print short sleeves are much shorter than pictured! Overall I am NOT happy with this purchase.
Happy with the order, would have liked to receve more informations after the order was places. All i got was Paypal confirmation nothing from you saying the order was on its way.but the quality of the Product is perfect thank you much.
I didnt understand the size chart too well the pants fit perfect but the dress I ordered was tight around my chest if you are a plus size go up another size. They schould let the plus size people know that because returning items is a hassle. But I liked their products.
Ordered this back in February still have not received my order and lack of communication with your company refusing to acknowledge my order I'd like to cancel and I have tried to cancel without success
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at service@curvedream.com and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream
The clothes should have all been the same size but they weren't. The pants were either too long or didn't fit at all. The material used in the clothes is sub-par. The shirts had a pattern on one side but nothing on the inside. The material used for the shirts was not a breathable fabric. These clothes looked much cuter in the pics than they actually were. I won't be using any of them.
I ordered a dress from CurveDreams affiliated company. I ran into a problem on my end and Jacqueline was very helpful in reaching out to me via email. I ordered my first choice dress and an additional.
I placed an order on March 28th. I have still not received my order and it's April 22nd. My order is sitting in a facility at Canal Winchester, Ohio since April17th. I keep receiving emails from CurveDream and when I mention that my order has not arrived they send me my tracking info. That doesn't do me any good since it's just sitting there.
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"