About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.3 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
My out fits were to small none of the items fit al all, and I never received an address to return the items.
I ordered
I'm 3 weeks was told unavailable. Then was sent an email if I received the item
The good thing is they quickly refuned me
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
I contacted Customer Service inquiring about top I purchased that I hadn't received. Found out it was out of stock. Immediately they cancelled the order and refunded my money. No hassle transaction.
Shipping time is very slow. Shipping is too slow. Shipping should be faster.
The dress is just as it appeared in the picture. It's a very nice, cool, summery dress and is well made. Looks like I will wear it a lot this very hot summer.
I didn't get told it was out of stock till I enquired where my order was so that was a bit confusing. It takes way too long to get it here.
Although I was offered a discount on my next purchase so that was very nice.
Everything I've bought from here I have loved.! Always get compliments on what I wear when I wear it!
I requested a cancellation of my order and a complete refund. I have NEVER received the refund. PLEAS REFUND my $64.08 order now. THANK YOU
Unique and cute shirt. Nice color. Loved the way it was designed as it was very appealing.
The bodice of the dress and the long sleeved piece that came with it were two different sizes. The fabric of the bodice was too sheer, pretty much see-through, like a slip. The fabric was also a strange texture, like a shower liner.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
It took 3+ weeks to arrive and too small. Not that stretchy and does not breathe
I post 3 items and only received one. Whoopi did not like. Also I was charged for all three and have not received a refund
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
I placed a return request and have not heard back for return instructions yet.
Return policy is very frustrating. It's at your expense. So many better options with free return policies such as Amazon and stitch fix. I also prefer to skip online where stores are within driving for returns
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I purchased something and it was not sent to me with a receipt of purchase nor a label to return. I tried many times to find a way to contact this retailer and to no avail. Also, your size ranges are very much off the chart of being correct. Very disappointed that i had to keep merchandise that i did not want. Will never order from you again.
Dear Customer,
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Any problems, you can email service@curvedream.com for further help.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I was charged for the garment as soon as I placed the order. It was not shipped to me until I contacted the company and asked why it hadn't shipped. Placed order the beginning of May, received it, at the end of May.
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
I ordered two pair of really cute pants, but when I got them, the material was not what I expected and they did not fit. One pair was actually too long. I did return both pairs to the company and a representative has signed for that and I'm waiting for my credit now, but they have been very nice to deal with customer. Service has been great.
When order placed, 6 days or more posted for a delivery. It took 2 weeks to receive delivery.
Buyer beware. This company will NOT respond to my request for a return authorization and their customer service is the absolute worst I've EVER dealt with. If I could figure out a way to report my purchase as fraud, I would do so. The clothing is very low quality, the sizing is all over the place with items that are too big for me to ones I can't get over my head. I'm beyond disappointed with this purchase and with their customer service. It's pure crap and I would encourage you to steer clear!
I paid for and never received my order I don't know what you guys are trying to pull here you got my money. I didn't get your jeans.
I recently placed an order with Curve Dream, enticed by their attractive prices and seemingly stylish apparels on their website. Unfortunately, my experience has been nothing short of disappointing. Out of the 5 items I ordered, only 2 have been shipped and received. The order was submitted and paid for on May 23,2024, and I received the two pairs of pants on June 13,2024. As for the remaining items, they are nowhere in sight, and there has been no communication from the company regarding their status. The delay and lack of updates are frustrating and unprofessional. The two pairs of pants I received are made of very cheap synthetic fabric and poorly sewn. They look nothing like the images displayed on the website, which is extremely misleading. The quality is far below my expectations and certainly does not justify the purchase, even at their low prices.
Overall Experience
While the price points at Curve Dream are undeniably attractive, my overall experience has been marred by poor product quality and unsatisfactory customer service. The items received do not match the website's portrayal, and the delayed shipping with no updates is concerning. I am now dreading what the rest of my order will look like, if it ever arrives.
In conclusion, my experience with Curve Dream has been highly disappointing. The prices may seem too good to be true, and in this case, they were. I would not recommend purchasing from Curve Dream based on my experience, and I hope this review helps others make an informed decision.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"