About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.3 stars from 8,890 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 43rd among Women's Clothing sites.
Instant Feedback
My order never arrived. This site ripped me off. Took my money but no order delivered. I ordered for a trip that is coming up. Very disappointing.
I have sent 3 emails requesting to return the items but no response. The order says if you want to return you must pay for the shipping and not ship to the address on the label. So, where do I send it? No one replies to my emails so that i can get these returned.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Shipping is way too long and expedited is very expensive.
Not as pictured. I was surprised bead look was not real. Just okay.
I ordered clothes 3 weeks ahead for a trip I was taking… they arrived while I was on my trip and sadly two pieces do not fit at all.
Sizes I wear in many other manufacturers.
Is there a way to return?
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The quality of product was disappointing because the color, first thing I noticed, was dull and not as clear of pattern as the ad listing portrayed. The second thing is the cut of the garment I received is more of a tent shape, which is not figure fitting as the ad made this item appear. Final disappointing thing is the fabric is not nice, leaning towards parachute like material.
I'm choosing to not return my item because the cost of return shipping is not worth spending and the item price was sold with a reduced price, so I'll just be thankful for that. I do now need to find a dress to wear for my daughter's wedding. I'll be shopping for that in person.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream"
The cardigan I ordered was a laughable printed cardigan that looked NOTHING like the picture. I am trying to return, and it took me asking 3 times to finally get the instructions to return. Made it very difficult. I will NOT be ordering from your site again.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Almost couldn't get it off the neck hole was so small. Also design looked like they stamped it on fabric and ran out of ink.
They made returning product very very difficult. Why should a customer have to beg for a return address? I still have not been reimbursed for product that was sent back over 2 weeks ago. Something is suspect with this company.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
They don't respond back when you ask for a authorization and a address to return the item. I'm out $45.00.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Still have not received order and it's been over 20 days and part of order is no longer available.unordered these dresses for the the first day of school and I have been in school two weeks now.
Dress was not as it appeared in picture. Appeared to be embroidered.
Items received were not items pictured - poor quality fabric and design. Returning is discouraged. Having been offered and refused a partial refund, I was finally able to return for the cost less shipping. Never again.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Each time I chose to look at an item, I had to return to the first page in a section. The website should put you right back where you exited.
The quality of the product was very low and not wearable. I wanted to return these and there seems to be quite a bit of resistance with several options to choose from in order to get my money back not happy happy
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
Even though I intend to return the blouse I ordered -- doesn't look as good on me as it does on the model but that's not anyone's fault -- the experience itself was good. It was easy to order and the nicely made blouse I ordered came in good time.
Love my new dress. Although it is a little too big. I would like to refund
Extremely Slow miss wearing this dress for the event it took too long to be delivered
I purchased items for an upcoming family vacation. They arrived separately packaged. The patterns and colors were perfect for a tropical or any summer occasion. Quality garments perfectly priced.
I had some issue with size and customer service worked with me to resolve. They still would be my go to for summer outing apparel. Just beautiful!
Customer service was excellent. Very kind and helpful. I would recommend this company to all my family and friends.
Try the many beautiful garments pictured on their excellent website.
For a company called curvedream I was expecting sizes that would fit survey. I'm only a 3 8D and couldn't fit the XL in any of the dresses I bought. Disappointing.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"