CSL Plasma

I mean cmon, these employees at csl in Greeley Colorado just do not give a damn! I understand you're going to get busy but man can you guys just move the line along and act like you like your job! They huddle in groups talking while people are waiting to be taken care of, and the attitudes oh my gosh! They act like your there worst enemy when you ask a question! Cmon managers of this location, get it together!

I had a very positive experience at CSL Plasma in Wilkins Township PA. Everyone was detailed and informative thru the process. The actual giving of plasma went quickly 47min. But beforehand there a thorough screening. Be sure to eat before you go and drink water. I will be going again soon. And plan to continue.

Long story short, my husband and I are heavily tattooed. We have tattoos that cover the area of the arms where the needle would go for the donation to be taken. That's all fine and well however, CSL will allow you to go fill out some paperwork, watch at video etc and at the end of that tell you that you can't donate because of the location of your tattoo. WOW! Two hours of our time wasted! There should be a sign or something somewhere to tell folks this before the process even starts! Just and FYI for inked folks out there!

Complaint regarding Store #139 at
7940 49th St North
St Petersburg FL *******

Clients are habitually left on machines 30 minutes after completing plasma donation.

On Thursday 12/21/2023 a gentleman had been passed by twice while others were disconnected from the machine. He got angry enough to push the machine as the tech shrugged and blew him off.

Today Saturday 12/23/2023 a gentleman was so tired of waiting he got up and attempted to unhook himself from the machine.

Also today I was left waiting 30 minutes to be disconnected while the tech passed me by once.

This is not a problem where people can't wait for the techs to clean and reset one station before moving to the next.

While this is a holiday weekend and staff may not be full, the people who are here today seemed determined to as insufficient as possible.

Not good visits this week at all.

Csl Plasma Wilton manners is horrible the mangers are rude they talk to the staff and donors like s**t
The manger of the center is a compulsive liar she's clueless to running a company.The bathrooms keeps overflowing while donors are in the center it's a health hazard I have pictures to provide proof they keep cutting down the donation pay it's horrible they always short staffing this place needs to close down

Beware of this company. They falsely reported I had Hepatitis B and put me on the banned donors list. I am in the process of suing them. They are understaffed, untrained, and don't care about donors. They hurry to get your plasma. They have me a hematoma twice in one year. They should be out of business.

They obviously don't clean the machines right or don't tell you exactly how bad the risks really are if their disinfectants don't completely work. I caught hepatitis a, plus an upper respiratory infection/ sinus infection from their bug machine. I landed in the hospital with the spins and barfing with the runs. Not worth $100 bucks for this hellish risk.

So after looking at all your reviews all the people that work at your place are jerks. I have not done one drug in my life and they kicked me out because they considered me a drug addict. So all you people legit judge people by the way they look. How pathetic are you called the ombudsman's office on you also called better Business bureau about how your people treat people. Yeah as I'm not allowed to donate anymore because I flipped the woman off and said $#*! off cuz she legit said straight to my face. I must be a heroin addict. She lied to the manager obviously who wouldn't so they don't lose their job. You got some bad bad reviews and you have someone there who's sexually assaults people. Wow! I am definitely calling better Business bureau when o budsman's office on you. After literally reading all of the feedback. I can't believe you're not shut down yet. That's the problem. The one in Methuen is way better than you. And I don't treat people like crap. You can't have a scratch on your hand without them thinking you're a meth head. You can't walk in at 7:30 in the morning. Tired or you're a drug addict you can't go there in the afternoon with your hair. All messy cuz you must be a drug addict you can't go there in the evening because you must be sleeping all day because you are a drug addict that's how you treat people. Shame on you and shame on Maine for keeping you open

The staff here is great. They are nothing less than exemplary and provide excellent quality with care and compassion. They made the experience easy and understandable. They all deserve a raise jus for being so good at what they do!

I told them as I walked out middle finger high in the air that I would tell everybody they suck! They make you wait forever, and defer you for B. S. it's kinda like they pick and choose and the Nurses there do NOT whisper when they talk to you. They make it so that everybody in line knows your business! Very snotty!

I actually love this CSL location I've been to a few others but this one in particular has the best service, I never wait forever here and the staff is amazing. I recommend this location if you're close enough to go.
Rajeah Wilson

I was bruised twice at this location but it will never compare to their new employees (currently in training) attitude, she needs to be fired for her attitude and disrespect towards other patients/customer! She's lucky I wasn't able to get her name, but we will never return to this location due to that experience! My husband and I have been coming to this location for almost a year now and when this inexperienced girl came in, she messed it up for us! I'm sure she will cause more conflict with other people… be cautious!

First time donating and my experience was great even after getting sick at the end of the process. The staff was vary helpful in getting me to come back around. Will be returning. Very pleasant experience

After my fourth time returning and jumping through their "Medical Hoops", I wasn't able to donate. Rushed to my doctor to have their paperwork signed and faxed back because,"our Doctor only comes on Friday at 6pm" was told he didn't sign it and we don't know why. It seems to me if you have my phone number and email address you would be able to let me know this instead of 4 consecutive times of telling me why not. I know there has to be better places then csl with better communication for their donors to go to.

STAY AWAY...

This business shouldn't be open. They opened up this center without thinking of demand. They have a lot of Donors but no machines. Clearly they didn't think of this before opening up this place. This is why you don't rush and open up a business that's not ready for the demand. It's common sense! Go to other centers where they pay more and less wait time

I have donated plasma before with a different company near my home and couldnt believe the difference in my experience. Firstly its upsetting to realize that the locations in urban communities do not have access to a clean atmosphere with helpful and friendly staff. I didnt feel like I was in a healthcare facility. It was dirty with trash everywhere. I stopped counting how many times I saw someone working rolling their eyes. Sadly I didnt not stay.

I tried donating, and was denied due to my blood pressure and told to come back the next day. Second day told the same thing. Third day I was given a form for my doctor and told I could not return without it.

They could have given me this the first or second time, or at least have told me what the blood pressure parameters are. They tell you about drug use and sexuality disqualifiers, but no info regarding parameters for blood pressure.

The "manager" was full of crap and unable to explain why this information was not available, and simply kept repeating herself about nonsense that was not my concern. The nurse mentioned an "inconvenience fee" that they could have given me, but the "manager" denied it, saying this was part of the process.

The drug use and sex partner screening is a joke. They will continue to cater to the obvious drug-addicts and prostitutes that frequent this place. Looking at their clientele, I hope I never NEED plasma.

Stay healthy, and STAY AWAY.