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How would you rate CSL Plasma?
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Colorado
2 reviews
2 helpful votes
Follow Patricia M.
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Since signing up earlier this week, I have spent 8-9 hours waiting and jumping through hoops this week! Internet and documentation system have been sketchy as heck. I keep being told to sit in waiting area for the nurse. I'm a healthy adult. I was ready with all information required on sign up. I've just decided there has to be a more organized center to do this at.

Date of experience: February 3, 2022
New York
1 review
4 helpful votes
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Run don't walk
November 20, 2022

I went to CLS plasma where my arm was infiltrated. As you can see below I was injured and had to seek medical professionals. I have for four weeks been going back and forth just to have my co pays reimbursement. Disgusting! I was treated horrible after my arm being destroyed by the RN. Never again.

+2
Date of experience: November 20, 2022
North Carolina
1 review
1 helpful vote
Follow Telicia L.
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There is always something going on at CSL Plasma. Long lines because their short staff, or Machines breaking down. I'm almost to the point to stop donating and find extra money eleswhere, but I'm enjoying helping peoples lives and I really don't want to quit. If y'all need new computer systems and machine go ahead and get them because y'all make the money to do it. Also hire relit and dedicated people that's going to come to work when they suppose to.

Date of experience: July 20, 2021
Alabama
1 review
0 helpful votes
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Csl plasma
November 20, 2021

The people are nice and the place is clean. Some do there Job great and some are okay. But take it from me... A word of Advice. Warning in Disguise. Dont ever run late on your day. My leasson was learned and I'll never be late. Much rather stand in a long line. Then ever run late again on my date.so be far warned on your day.if you can help it don't be late. Arrive way before 6 on this day. You'll no that it's me. I'll never be late. I'll be in the long line with no more to say. Take it from me my lesson was learned. It happened to me... I'm telling the truth never run late to your plasma date and if you don't believe just try it one day.and why you laying there pumping your fist... repeat over and over this comment you read... A warning for all. A word of Advice if you can help it don't ever run late on your plasma day.

Date of experience: November 20, 2021
California
1 review
0 helpful votes
Follow Melissa B.
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I was new to plasma donation in August 2023. I didn't anticipated the lengthy time that a first time donation would take. I feel that the first time donor procedure could be better explained on the website.

Date of experience: September 8, 2023
Minnesota
1 review
0 helpful votes
Follow Juvoncia M.
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Most of you guys are real nice. You guys do your job well in I always smile when I'm there you guys have good hearts for helping us especially with the pandemic going on so thank you guys for everything you do-juvoncia

Date of experience: June 29, 2021
Oregon
1 review
0 helpful votes
Follow Thomas C.
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Upon going in for the first time I was a little hesitant however the staff at csl plasma center is very welcoming and easy to talk to there friendly and insure your comfortable threw the hole process.

Date of experience: April 20, 2023
Texas
1 review
0 helpful votes
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Plasma saves lives
April 5, 2022

I enjoy the honor of being able to help in a worthy cause.
Whatever you heard or how people are doing what's right needs no explanations yet I'm greatly appreciate the staff and management at CSL plasma

Date of experience: April 4, 2022
Washington
2 reviews
0 helpful votes
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Giving
April 14, 2024

I'm new to the process but I had a wonderful experience giving at the Broadway csl plasma center. I appreciate the rewards and how professional they are. I will be back.

Date of experience: April 13, 2024
Michigan
1 review
5 helpful votes
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Great way to make $
August 7, 2020

Great way to make $ around ur schedule. The staff is courteous & knowledgeable. W hours from 7-6 m-f as well as open weekends & holidays u can definitely sell plasma around any sched u have. Right now I'm up to $51/donation 2 times a week! Some serious gas &/or grocery $! Do the math! Could u use an extra $400 a month(tax free!)?

Beth P

Date of experience: August 7, 2020
Michigan
1 review
1 helpful vote
Follow Joe Y.
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CSL Lincoln Park Michigan Donation Center 101 where do I start short staffed for many years now they shorten their hours making it much tougher to donate they do not hesitate to lock the doors early and open later when they have no help. When going in to get screened employees always talking with each other laughing and acting like they haven't seen each other in years instead of concentrating on work. If you want to speak to a manager there it is the person who has been there the longest and showed up that day for work! They say come donate save lives well let me tell you the center needs to actually be open and staffed to do that!

Date of experience: August 4, 2021
North Carolina
1 review
0 helpful votes
Follow Chantal L.
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Hard workers
June 9, 2022

The lines have been packed all day, some staff were suppose to be off already, but due to high volume they have to stay and help! They're working hard together as a team with smiles on their faces like nothing is even wrong! My day is going good now because of the mood they're in!

Date of experience: June 8, 2022
Colorado
1 review
1 helpful vote
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About Csl in grand junction Colorado. The staff does not change gloves between people. The so called manager said it's not fda regulated. Seems very un sanitary when I have needle in my body and they don't change gloves at all from person to person. They put your health at risk. They protect themselves but not the patient. Don't catch a disease. I had three manager argue with me about how he said it's OK to not change gloves after handling several patients. How do I know you don't have blood or body fluids on your gloves before you stick me. Oh and about there weight scales. They are always wrong. I've weighed myself at home and used a weight to calibrate my scale several times with exactly the same stuff on when I went there and I'm five pounds heavier? They get more plasma from you the more you weigh. Which for them means more money. I told the manager I could prove his scales are not correct but he said not to touch any of there equipment. Hmmm. Guess I was right. Idc bout the scales even though they are wrong I'm concerned for my health and other people's health. I hope people read this and understand the risk they at csl plasma grand junction Colorado put you in.

Date of experience: April 25, 2024
Michigan
1 review
1 helpful vote
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2 hour waits!
January 28, 2022

2 hour waits are common and that is before you even get to the donation section. I have walked back out the last 7 of 10 times that I have been there. Don't bother, until they fix their negligence. Perhaps a "by appointment " status like other places have are needed. This is the Wyoming, mi. Location.

Date of experience: January 28, 2022
New York
1 review
3 helpful votes
Follow Jane D.
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If there staff would of looked at my veins right the first time, I would of never had an issue! They didn't do there job and I'll never be able to donate with this company. All because they have lazy people working who don't pay attention to what's what! When I was able to donate at another company with no problem. CSL in canton Ohio has absolutely poor management and lack of skills! Believe me I will get the word out on this location!

Date of experience: May 9, 2021
Pennsylvania
3 reviews
8 helpful votes
Follow Rosaliend P.
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I've been coming to CSL since 2023 and I've always been treated with respect. The employees are kind and patient. Cache is employed by CSL and she is exceptional. She was the first person that set me up on the machine. She's gentle and very hard working. It seems each time I come she's here. She has an amazing attitude and is efficient and professional. She ranks 1000 in my opinion. Give that Queen a raise.

Date of experience: February 1, 2024
Michigan
4 reviews
1 helpful vote
Follow Eugene K.
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When you have to wait 1 to 2 hours before you even get to the donation bed, it is unacceptable. This has been my experience the last 4 times. You should NEVER have to wait more then 15 minutes. I will be going to Biolife to see how they care about their donors.
Edit: has improved a tad bit the last couple times. Just a tad.

Date of experience: July 26, 2021
Tennessee
1 review
0 helpful votes
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Csl plasma Madison TN
December 19, 2022

I absolutely love csl where I am from all the workers are amazing and honestly if you are a frequent donor they pretty much become family. I recently just went through a rough patch in life and workers at csl that I've gotten close with were right there for me. If you live in TN or are thinking about moving and donate you need to check this place out

Date of experience: December 17, 2022
Washington
1 review
1 helpful vote
Follow James Clayton A.
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This is the worst donation company that I have dealt with I. Years. I referred my wife and because their system would not allow her in for months. And regardless of the center telling me all would be great. They just told me that since it wouldn't let her in she is not a new Donor. With just one donation. And we get no bonuses. DONT DO IT. RUN!

Date of experience: April 10, 2024
North Carolina
1 review
2 helpful votes
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False advertising
June 10, 2022

So my app told me I have 9 days left of my 45 as new/returning donor which means it's 100 worth the trip so I get there donate and am told 52 was my amount so they claim it's 30 days to get in ur first 8 donations for 100 now so the app isn't right now and lied to me wasting my time and gas cause for the trip I make I won't for no less then 100 cause they stay packed and ain't none of them in no hurry best believe that so something I can do in hour maybe less they drawn out to 3-4 plus just simply cause they can they getting hourly pay. Either way don't believe the center or app they all full of it. The other picture is were they take points randomly day(s) before while I'm logging in daily. These money hungry animals charge out the rear for the things made from plasma yet what we get isn't crap but when I'm expecting 100 for my visit and only get 52 and told they'll send it to it department cause it does say that but is wrong wtf I am so upset

Date of experience: June 10, 2022

Overview

CSL Plasma has a rating of 2.4 stars from 433 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CSL Plasma most frequently mention new donor, blood pressure and second time. CSL Plasma ranks 10th among Health Information sites.

service
199
value
153
shipping
64
returns
63
quality
126
+45