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Crypto.com

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Missouri
1 review
0 helpful votes
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Crypto.con
February 22, 2025

I made an instant deposit into Crypto.com, and while the deposit reflected immediately—allowing me to buy crypto right away—I quickly learned there was a catch. When I tried to transfer the crypto to another platform, I was informed that there was a hold on the deposit, even though the funds had already been withdrawn from my bank account.

Customer service told me there was a seven-day hold, which I wasn't happy about, but I decided to wait it out. After seven days, I attempted to transfer the funds again, only to be told that the hold actually starts one day after the deposit—making it an eight-day wait. Then, when I tried again, I was informed that it wasn't just seven days but seven business days. Since I had deposited the money on a Friday, the weekends didn't count, extending the hold to a total of 12 days.

Date of experience: February 22, 2025
Michigan
1 review
0 helpful votes
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HELP IS HERE
April 24, 2025

They are a scam site, you invest some money at first, when you are about to withdraw they start asking for different forms of identifications which was not asked at first when making a deposit. They scammed me of over $13k coz i sold most of my stuffs to invest in them. Thankfully, a friend introduced me to the people on my dp and they helped me get my money back through legal means and quite some paperworks tho lol, but it was worth it so i recommend them.

Date of experience: February 25, 2025
Estonia
1 review
0 helpful votes
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HORRIBLE EXPERIENCE
April 14, 2025

No customer service and a pile of garbage. Crashes all the time! I'm quite happy that |T|R|E|B|L|E|S|L|T|D|.|C|O|M|assisted me in recovering my money and that I received my entire refund.

Date of experience: February 23, 2025
Australia
2 reviews
1 helpful vote
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Stay awayyy
February 1, 2025

Be wary of investment scams—they often promise guaranteed profits with minimal risk but can result in significant financial losses. Always research thoroughly, verify the legitimacy of any company, and never share personal or financial details without proper verification. Stay informed, stay cautious, and protect your hard-earned money.

Date of experience: January 1, 2025
Bulgaria
1 review
1 helpful vote
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They mess with my funds
February 24, 2025

Pile of crap and NO customer service. Constantly crashes! I'm really glad GAARD.IO helped me with my money recover and I got my money back in full

Date of experience: January 25, 2025
Portugal
6 reviews
1 helpful vote
Follow Go To ReviveCrest.com For Help l.
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Be cautious this platform is a well-oiled machine for draining your bank account.

I strongly caution against engaging with Crypto.com, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes.

I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).

Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

Date of experience: December 23, 2024
France
1 review
0 helpful votes
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Unable to withdraw
October 4, 2024

I have a significant amount of money locked in my account without a clear explanation. The company keeps delaying the resolution, asking me to call back repeatedly. Fortunately, I found creekmonat. Tech, who has been incredibly helpful in guiding me through the process and assisting me in getting my funds.

Date of experience: October 4, 2024
Romania
2 reviews
0 helpful votes
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Holdrecovery.com have been an amazing positive help for me, having being scammed out of a substantial amount of money they have successfully assisted in retrieving approx. 70% of my loses so far, with no stone being left unturned I am confident they will obtain a refund for me in due course. They are helpful, professional and compassionate at all times fully understanding my position and always available to assist and answer questions. I can only recommend the company and staff working there, they have all been first class!

Date of experience: April 20, 2024
Nigeria
2 reviews
0 helpful votes
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I was scammed out of 8,000€ and left feeling helpless and desperate. The scammers were relentless in their demands for more money, leaving me with no idea how to recover my losses. That is until I came across 001. With their help, I was able to successfully recover my money and put an end to the nightmare. Their professional and efficient approach gave me peace of mind during a tumultuous time. I highly recommend their services to anyone in a similar situation.

Date of experience: June 7, 2024
Kenya
10 reviews
2 helpful votes
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SCAMMERS!
June 18, 2024

These company lure people in with fake promises they will show you profit right from the initial deposit tricking you to deposit more money and you think you are doing well. Very quick and easy deposit to buy crypto but when its withdrawal there is always troubles due to maintenance. They requested for fees to free my coin but after payment i was ignored again. Kudos to the team of private investigators that was able to resolve my case and get my money back, i will be glad to share more about my procedures to help any victim of this company. My email is (teamactivateall outlook com) i can offer all support and guidance you need to get money back from Crypto.com

Date of experience: June 18, 2024
Nigeria
1 review
1 helpful vote
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I am not able to access my account because it won't send a second step authentication code. It says it was sent successfully but my cell receives squat. They do not reply to my emails. This had happened a few times before in having to attempt getting a code a dozen or so times and after connecting with customer service a few times over 2 months all they came up with was, they are checking into it, and once told me to turn on and off the airplane mode of my cell... that's a joke. Now they don't respond and I do NOT have any problem with any other crypto or online site with a 2 step authentication. Until they solve my problem, I highly recommend you DO NOT use crypto.com and have no choice but to label them as scammers! So, at this time, I'm out $2K and doubt I'll ever see it.

Date of experience: June 16, 2024
GB
5 reviews
0 helpful votes
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Unreliable
March 27, 2025

One has to be careful with the brokers on the internet now, i was scammed by a binary trader. I invested $14,000 which I lost, I couldn't make a withdrawal and I slowly lost access to my trade account for a month, I was very frustrated and depressed. After few months, I met Alex Walter a recovery expert that works in affiliation with the Federal Bureau of Investigation (FBI). He worked me through the process of getting my money back and all the extra bonus which I got during my trading. He can be of help to anyone who has a similar situation. You can contact him via Alexwalterfxhelp at email dot com

Date of experience: August 15, 2024
Canada
1 review
0 helpful votes
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Absolutely pathetic customer service. Once they have your money they don't care. Try and make a withdrawal, and they make it as difficult as possible. Try to get some customer service support and you will spend eternity texting trying to get a resolution. Don't even bother. Worst experience ever. Buyer beware.

Date of experience: May 21, 2024
Spain
1 review
2 helpful votes
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I contacted support 03.10.2023 and provided all necessary documents.
Today is 30.11.2023 and nothing done, I am still waiting. Plenty different operators in chat writing same phrases with 0 help in fact.
They are obviously ignoring me.
Never keep your money here guys.

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Date of experience: November 30, 2023
Spain
3 reviews
4 helpful votes
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I never knew it's a scam until I fell for it and lost 200kusd. I thought my world has come to an end when I couldn't pay bills. On a faithful evening reading a popular newspaper online I came across creekmonat.tech a forensic experts company who recovered my lost money from fxpro. Stay clear from this scam brokerage company.

Tip for consumers:
I never knew it's a scam until I fell for it and lost 200kusd. I thought my world has come to an end when I couldn't pay bills. On a faithful evening reading a popular newspaper online I came across creekmonat.tech a forensic experts company who recovered my lost money from fxpro. Stay clear from this scam brokerage company. God bless. Let us help one another out of our problems.

Products used:

Creekmonat. Tech

Date of experience: May 8, 2024
GB
1 review
2 helpful votes
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Fraud!
July 22, 2023

This company has a team that hacks the accounts on Social Media and promotes its disgusting business. I'm reporting to Cyber Crime Police all the time. They have hacked my email, then Instagram and Facebook

Date of experience: July 22, 2023
New York
1 review
0 helpful votes
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Don't get trapped
July 14, 2024

I had the same awful weeks ago until my wife consulted a recovery specialist creekmonat tech and after couples of trail I was able to access my funds back

Date of experience: July 14, 2024
Arizona
1 review
2 helpful votes
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Scam on rates
January 2, 2024

I notice their cost of tokens are slightly higher or lower depending on how they can take advantage. For example: my Eth is higher on every exchange except theirs. So they steal.02 plus the fee to withdraw. Imagine doing this to all of your customers. They're making out like a bandit. An extra $50 they stole which adds up. Taking my coins and deleting account.

Date of experience: January 2, 2024
Texas
1 review
0 helpful votes
Follow Mike H.
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The app is horrible. Customer service is horrible. Fees are horrible. I regret setting up an account with these abomination of an app and trusting it. If you ever do business with these people just be warned. You will enter hell. I thought it was a nice exchange until I ended up changing my phone number. A more professional platform would use methods other than just a phone number to verify yourself. For example, a 6 digit pin that only you would know. But, no. This exchange has to be difficult. It will literally take you days to get things done. They have this silly policy about taking a picture of yourself in a certain way, like this (https://help.crypto.com/en/articles/*******-photo-authentication). Good luck finding someone who cares, cause they are probably doing blow all day and the last thing they need is to deal with customers. I'm going with coinbase. Simple, practical, and necessary.

Date of experience: March 17, 2023
Malaysia
1 review
3 helpful votes
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Run
September 5, 2022

Run as fast as you can from this company 3 weeks no they still can't let me access my account after not being able to use sms verification
2 phone calls
25+ different people saying they are taking and following this issue
4 emails saying with in 24 hours
1 email saying within 48 hours
Now it's a case by case so they must have 3 weeks of back log cases take your money and close your account

Date of experience: September 5, 2022

Overview

Crypto.com has a rating of 1.1 stars from 135 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crypto.com most frequently mention customer service, bank account and creekmonat tech. Crypto.com ranks 385th among Currency Trading sites.

service
81
value
75
shipping
4
returns
4
quality
78
This company does not typically respond to reviews
+81