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Crowdtap

How would you rate Crowdtap?
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Idaho
1 review
0 helpful votes
Follow KAREN C.
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Crowdtap is great for samples and really wanting and putting my opinion to good use. It is easy to use on mobile or computer and its easy and quick to rack up rewards

Date of experience: October 15, 2018
Patricia N. Crowdtap Rep
over a year old

Thank you, Karen, for your review!

Ohio
1 review
6 helpful votes
Follow Leslie C.
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Crowdtap will disable your account under false pretenses, without giving you a valid explanation. Oh, they will tell you that you've "violated" their Terms of Service, but ignore you when you ask them to please explain. And you know why they ignore you? It's because they have no proof to back up their claim!

I was vaguely told by Crowdtap that I was guilty of "identified suspect account activity". I reached out to them through email, letting them know that there was no possible way, and I asked them to please explain. Have I heard from them? No. I've also been calling their office since Wednesday, leaving messages, and to no avail, I have not received an answer, nor a returned call. One of the times I called their office, the phone was answered but instead of someone talking to me on the line, I was instead able to hear background noise in the office as employees discussed what they plan on doing after they get off work, while ignoring me on the line. Why, you ask? Because Crowdtap has proven to be a poorly ran company, with a staff that lie to their customers so that they can disable accounts.

I have always been an honest Crowdtap user and I have always praised their company, getting others to join because of how I bragged about their app. And for them to blatantly lie, stating that I have misused their product... it's very disheartening. They have falsely questioned my integrity. I hope that their company is honorable enough to fix this mistake, and reactivate my account, as I have always used their services in an honest manner. I ask to not be punished for a mistake that I have NOT made.

Date of experience: October 16, 2020
Michael H. Crowdtap Rep
over a year old

Hi Leslie, Thank you for providing us feedback. Since you provided your reference number with your review, we were able to look into this for you. Please keep in mind our Support team cannot be access via phone, which is why you did not receive a reply. The reason why your account was disabled is because we found you were using more than 1 account. When you signed up for Crowdtap, you agreed to our Terms of Service. Section 3 allows only 1 account per person, and Section 4.16 allows us to disable access if we find misuse of the platform. We want Crowdtap to be a fun and fair experience for all, and in order to maintain the integrity of our community, we remove access for those misusing accounts.

Oregon
1 review
1 helpful vote
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The best skin protect
November 14, 2018

I really liked the set of make up for my face the way it made my face high light the powder wasn't think nor light it was just right I would definitely recommend the towner and concealer

Date of experience: November 12, 2018
Patricia N. Crowdtap Rep
over a year old

Thank you, Liz, for your review. While we're glad you enjoyed your makeup sampling, we hope you like Crowdtap just as much.

Washington
1 review
0 helpful votes
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I received an email saying that I could tap the link and get my $15 Kroger reward card and when I got there it said that it was in ballad then I got another email saying that you guys canceled it and if this was unexpected to get ahold of you so this is very unexpected I would like my $15 Kroger reward please

Date of experience: April 22, 2024
Illinois
3 reviews
2 helpful votes
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Crowdtap is an amazing website to take surveys, sample full size products, and earn points twords gift cards! I absolutely love my experience with crowdtap.com!

Date of experience: February 22, 2019
California
1 review
3 helpful votes
Follow SHER R.
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It shows ERROR This account has been disabled WHY I don't know been playing for months and than this happen Change password wrote to them several time NOBODY will get back with ITS A SCAM DON'T PLAY

Date of experience: May 11, 2021
Michael H. Crowdtap Rep
over a year old

Hi Sher, We'd like to investigate why your account was disabled and escalate the issue with our team. If you haven't yet, please reach out to our Support team here: https://support.crowdtap.com/hc/en-us/requests/new

After you've done that, please send us a Sitejabber message with your Support Request # so we can look into it.

California
1 review
1 helpful vote
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Please respond to my ticket that I have summited, I just created a new email address so it can be added to my crowdtap account and remove the old one that is still on there so I can redeem gift cards to be sent to my new email address it's on there with the ticket I summited to crowdtap support with the email address at mscurvymichelle36@********** and don't respond to the email address at michellejohnson36**********

Date of experience: June 16, 2023
California
1 review
0 helpful votes
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Account deactivated
November 9, 2022

Crowdtap deactivated my account but they don't say why they did, I summited a ticket on 11/04/2022 regarding a new email address I wanted to change and christina did reply back to me and ever since that day no response back so basically days have gone by and Nothing, so I left a review and developer did reply to me and apologize and said for me to reach out to Support team but I got tired of submitting ticket to ticket, all I want is for them to reactivate my account, is not much I'm asking for.

Date of experience: November 9, 2022
California
1 review
0 helpful votes
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Loved it!
October 18, 2018

We received a sample of the GoGo Squeez Blast free from Crowdtap to try and we loved all of the flavors! Such a treat and easy to open and enjoy! My kids loved them!

Date of experience: October 18, 2018
Illinois
1 review
0 helpful votes
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Ripped off
April 30, 2024

Answerd enough surveys to get a $50.00 gift card and then they disabled my account. Seems kind of funny, that it happened after I requested the card,

Date of experience: April 30, 2024
Ohio
1 review
3 helpful votes
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Grab it while you can
January 30, 2023

Be truthful like me and get disabled for good after a year or two of giving thoughtful truthful answers about my company business finances

Date of experience: January 30, 2023
New Jersey
1 review
2 helpful votes
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CroWOWd Tap
February 22, 2019

Seriously the best site! You take surveys and qualify to sample full-sized products that match your demographic. Amazing quality of products!

Date of experience: February 22, 2019
Florida
1 review
0 helpful votes
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Crowdtap
February 24, 2024

I love this app! It's easy and fun. I enjoy doing these surveys and look forward to them. Also the extra gift cards are certainly a plus

Date of experience: February 22, 2024
Florida
1 review
1 helpful vote
Follow Retha S.
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I have been able to sample great new products and share my opinion on many different topics. A great format

Date of experience: February 26, 2019
Colorado
1 review
0 helpful votes
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CrowdTap is Amazing
October 18, 2018

Crowdtap is a great site were you can take surveys to earn samples but also earn credits for gifts cards.

Date of experience: October 16, 2018
Patricia N. Crowdtap Rep
over a year old

Thank you, Crystal.

California
1 review
1 helpful vote
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Improperly banned I was told that my account would be reinstated but it hasn't yet so please reinstated again

Date of experience: January 18, 2023
Virginia
1 review
0 helpful votes
Follow K P.
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Don't use Crowdtap
September 29, 2022

Don't waste your time or effort. They will disabled your account and tell you cause you violated terms. Which is BS when you've done nothing wrong.

Date of experience: September 29, 2022
Oregon
1 review
0 helpful votes
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I love crowdtap
October 17, 2018

I love this app you really make money and get good samples! I sometimes doubt these types of sites but crowdtap is really worth it

Date of experience: October 15, 2018
Patricia N. Crowdtap Rep
over a year old

Thanks for the review, Brittany.

Ohio
1 review
1 helpful vote
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Best Free Site
July 18, 2017

I can't talk you guys how much I love CROWDTAP. I am consistently rewarded with gift cards, I probably made 25 dollars already and it's only been like 3 weeks

Date of experience: July 18, 2017
Arizona
1 review
1 helpful vote
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Great site
October 23, 2018

I love Crowdtap because they have great things to test for free and you can earn gift cards too, they are interesting and fun.

Date of experience: October 23, 2018
Patricia N. Crowdtap Rep
over a year old

Thank you for your review, Cass.

Overview

Crowdtap has a rating of 2.4 stars from 348 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crowdtap most frequently mention gift card, customer service and enough points. Crowdtap ranks 10th among Survey sites.

service
67
value
60
shipping
27
returns
25
quality
57
This company does not typically respond to reviews
+53