CrossDrilledRotors.ca has a consumer rating of 3.59 stars from 17 reviews indicating that most consumers are generally satisfied with their purchases. CrossDrilledRotors.ca also ranks 48th among Auto Parts sites. The most common issues with CrossDrilledRotors.ca are around customer service, which is not as good as expected by some customers.
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Love these brakes they went together easily. They fit perfectly with oem parts and seem to work much better. saved us a ton of money. They provide quick shipping and ridiculously good prices$$ highly recommendedSee positive reviews
Buyer Beware!! What seems too good to be true- IS! Bought a complete disc & pad 'package'...... Zero correspondence via email until I asked for an order cancellation as my card had not yet been charged and I had no order confirmation after about a week. All of a sudden in reply, 'they' said "I shouldn't be too hasty, I'm not a good customer, and was later threatened with "legal action by our lawyers" when I asked about my card being compromised and I suspected they were to blame- which I later found out was connected to them. Scam artists. End of story. You'll be dealing with very shady people in Montreal. Good luck.See critical reviews
Tip for consumers: Select your vehicle first before choosing any product. It is needed to be sure that if DBC has got those products or not
They are terrible at communicating. I ordered a full kit on Friday, no confirmation, yet they have my money by Monday, so I called, no answer, I left a message that I needed to know if they shipped. No reply by Tuesday, so emailed, and said that if there was no shipping or reply, I wanted the order cancelled and a refund generated. No reply Wednesday. By Thursday, there was a reply, Sam Eska, he said these were custom, and we could not cancel, and that parts were shipping in 2-4 day time frame. Then a UPS email came to me, on Thursday saying parts would arrive Friday. Friday, and email came from UPS, product delayed. All in all, Parts were delivered on Wednesday, and week and 1/2, and only 1 email from the company. I will never do work with these people again, and would highly recommend that prospectus customers ask some serious questions up front BEFORE you place and order and hand over your money.
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