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Texas
1 review
0 helpful votes
Follow Chase M.
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Due to a negative balance of $0.60 which I wasn't aware of or thought was possible. I've lost a $700 tax return. Was told I would receive it via mail months ago and now its a game of "we don't have it, they must" between credit karma and the IRS. NOT WORTH THE HEADACHE.

Date of experience: May 21, 2023
Illinois
1 review
0 helpful votes
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Credit Repair
May 11, 2022

I had two older credit cards in collections that I had not paid off from a few years ago but I had two credit cards that I was very responsible with, and pay each one off in full every month. Few months ago I paid off the two older cards that are in collections but my credit wouldn't improve and that got me really stressed. Many credit repair agencies suggested it will still take me almost seven years to make my credit better. Thank you 'Cyberdon AT techie DOT com' for changing the narrative and restoring my credit back to a high 800 within a few weeks.

Date of experience: May 10, 2022
Illinois
2 reviews
0 helpful votes
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Lost Funds Recovery
October 5, 2021

With the recent resurgence of the cryptocurrency market, it's no surprise that the fraud and scams that became so common in 2017 are picking up again. If you're an IEO or STO investor, it's critical to have a good understanding of blockchain technology so that you can spot the obvious scams and avoid losing money. However, not all scams are so easy to spot. Our company fell victim once and lost a huge amount, but thanks to the expertise of "JimfundsrecoverY at ConsultanT dot CoM" and his team that helped us recover almost 95% of the funds.

Date of experience: October 4, 2021
District of Columbia
1 review
11 helpful votes
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Best credit repair
February 12, 2022

Last 4 month's l had a lot of inquiries on my credit, a few collections and an eviction. I needed to buy a house in about 1-2 months so. I needed to get my credit ASAP fixed, l saw positive reviews about SKYPLUS760 CREDIT SOLUTION on credit Karma here so I contacted them (Skyplus760 credit solution at gmail dot com). Within 7 business working days, they help me removed eviction, cleared up all inquiries, collections and raised my score from 539 to 809 excellent score. I got a home after 2 weeks, l now live comfortably with my family. Cheers…

Date of experience: February 11, 2022
Alaska
1 review
0 helpful votes
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Crypto Recovery
May 3, 2022

My sad experience with Crypto Trading - I was told to verify gold before I can access my bitcoin in my trading account, and when I did it changed to in review. I carried out a $600 transfer from My trading wallet to my private key on 21 of April and the coins left my account but the service fee was just 0.002 network fee and it took forever to confirm. I couldn't access my other funds in my wallet, it would always say "oops you have an existing transaction", Thanks to 'Recovercoin AT rescueteam DOT com' for helping me solve the puzzles and recovering my money back.

Date of experience: May 3, 2022
California
1 review
0 helpful votes
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I got my credit fixed
March 29, 2022

Months ago when I sought to clean up my credit, I contacted Remote Repair Credit Group after my niece recommended their services, I had lots of negative items, (Inquiries, Late payments, Collections, Judgments, and credit card debts) and my score was 511,512 and 516 respectively. I explained everything to them, they promised to help me and they did. It took them less than 9days to clean every negative item and raised my score to 791,793 and 797 respectively and also added some positive trade lines. Contact them Remoterepair at Techie dot Com

Date of experience: March 29, 2022
Ohio
1 review
3 helpful votes
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I wanted to update my information phone number and credit karma is now asking for proof of Document like my pictures of my Drivers license and Utility bill! So I thought ok I'll send my ID and Utility and now there asking for more information like my passport and other personal information Sensitivedocuments! So My question is did I have to do this when I first installed credit karma app?

Date of experience: March 30, 2020
Hawaii
1 review
2 helpful votes
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SCAM
September 27, 2015

Credit Karma is a SCAM! Stay OFF OF THIS SITE! My credit score finally bumped up after some drop offs and I was recommended to apply for a few credit cards to begin establishing good credit again. So I carefully chose one to apply for that I was eligible for and low and behold... I was DENIED and my score dropped 60 points immediately! RUN AWAY FROM THIS SCAM SITE

Date of experience: September 27, 2015
Indiana
4 reviews
2 helpful votes
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CreditKarma is a great service to review creditors to make sure your next credit service or product has positive user reviews and competitive interest rates.

Date of experience: May 7, 2015
California
1 review
1 helpful vote
Follow MELISSA M.
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I had a fraudulent person steal my identity and log into my account and completely change the password, email and phone number somehow. They have access to my account and all of my info. I cannot get a hold of credit karma and I've emailed them MULTIPLE times, they have no customer service and this is a SERIOUS issue with no resolution.

Date of experience: July 16, 2019
California
1 review
0 helpful votes
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They stole my money
March 16, 2022

Credit karma Is the worst company I have ever had to deal with they closed my checking account without my knowledge and they told me I had to wait on a check to be mailed to me which would take 7-10 day when it took them less than 24 hours to close my account and take my money I have nothing to take care of my kids and they did nothing to resolve the issue 2 supervisors hung up in my face and a CSR hung up in my face also I will be contacting my lawyer about this manner because no one could help resolve this issue of this company doing fraud on my account by closing it without my knowledge

Date of experience: March 16, 2022
Nevada
1 review
0 helpful votes
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Fund recovery
March 15, 2022

I invested $83,000 on bitcoin, believing I will receive 40% interest after 3 weeks of investing in a binary option where a broker will trade on my behalf and send my profit, I was unable to reach the broker, he blocked my number and ran away with my money, fortunately, I was referred to Fixit101 AT workmail DOT com. He is the private investigator who helped me recover all my money back.

Date of experience: March 15, 2022
Alabama
1 review
0 helpful votes
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Crypto Investments
March 10, 2022

I was looking for alternative recovery guys to help me recover my stolen bitcoin other than blaming myself and feeling sad for being an investment scam victim. I saw and read 'RECOVERCOIN at RESCUETEAM dot COM' many times and it appears to be the most effective option. After they helped me recover my coin, I realized why they have good reviews with a reasonable service charge.

Date of experience: March 9, 2022
Turkey
2 reviews
0 helpful votes
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Perfect
May 11, 2022

If you are ever in a situation where your credit gets messed up and you're unable to qualify for anything, I recommend contacting HIGHTECHREPAIR at WRITEME dot COM. He really does professional jobs. He came highly recommended, he helped me raise my credit score up to 817 and permanently removed all the negatives on my credit report.

Date of experience: May 11, 2022
South Carolina
1 review
1 helpful vote
Follow Jessica L.
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Basically looked crazy when my card kept getting declined with $100s of dollars on it, never got any notifications on the app, emails, calls, nothing. So i call them upon finally getting through they say my account is under review which they can not explain to me what that even means nor why and tell me that the customer service number agents you speak to dont have access to the info and have to escalate your account to another dept that handles that except they have no phone number or way to contact them you have to wait on some elusive email their allegedly going to send maybe or maybe not aside from the one i got that said there were still np changes or new info to give me after days of waiting for access to my own money so now I'm supposed to just sit quiet and wait for someone, anyone to tell me what has happened with my account, why it's happened and even more importantly wait for an indefinite amount of time to be able to access my own money. So while rent and lights are do and my kids are hungry and the car needs gas I'll just yell everyone i understand your frustration and will make sure they resolve this for you right away the same and only thing the ccustomer service agents can tell you. Smfh. Don't allow this company to touch your hard earned money, you'll be left starving in the dark with no where to live!

Date of experience: February 4, 2023
Indiana
1 review
0 helpful votes
Follow Jody G.
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I signed up for the spend account a few years ago when I signed up for my credit monitoring account. The credit monitoring service is Alright. They use your vantage score not your FICO score so it's not very accurate but you can get a ballpark figure and dispute things in the app. They only show 2 of the 3 scores which sucks but it's free so what can you do. I had my tax refund deposited into the account for the past two years and it's a nightmare! Their spend accounts are trash. I was on the phone with them every other transaction last year to unlock my card since they kept flagging for fraud almost every time I used my card. I couldn't link my bank account so my refund was stuck in there. This year I got a different account and transferred it all out of it so I can actually use the money. A year later though still can't link my Chime account to it. I don't have time to be on the phone every time I want to make a purchase. It's not Visa either it's credit Karma. My chime card is also Visa and they have never shut my card off on me. Credit Karma spend had me stuck in a restaurant unable to pay the bill while I fought on the phone with them for 45 minutes to unlock my card last year. Would be perfect if you don't like having control of your money but for the rest of us it's a nightmare. You have to call them and spend 45 minutes on the phone to make a purchase. I don't like having to ask permission to spend my money and jump through hoops proving I'm myself several times a day just to use my card. After everything is successfully out I'm cutting up the card and closing the account.

Date of experience: February 27, 2023
Utah
3 reviews
13 helpful votes
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Got a free score, but they don't have an actual credit report(which I wanted to see). They call it a "report card" but it's missing a lot compared to my trans union report from annual credit report

Date of experience: July 22, 2014
Japan
2 reviews
0 helpful votes
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Love it
April 27, 2019

I been using credit karma for a year now. I love their recommendations. Always 1 click away from my credit score. My score has improved since then (their tips are useful)

Date of experience: April 25, 2019
New York
4 reviews
10 helpful votes
Follow Will W.
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A friend recommended this site. At first I was skeptical. I signed up and had to admit that my friend was right. The site has allowed me to view my TransUnion and Equifax credit reports at no cost! Registration was easy and I was able to view my accounts and my credit score. The only negative is that the information listed is not as detailed as an actual credit report and Experian Credit Reporting is not listed on the site. Also, the site had links for consumers to view loan offers and the site seems to make money if a consumer is approved for one of the loan products. Seems like this could be a conflict of interest but the site does list a disclaimer that they receive money from loan companies listed in the links on the site. All in all I have found that the site is a good option to view a FREE copy of my TransUnion and Equifax credit reports. Also, I listed a link where consumers can receive a free copy of their credit report as authorized by federal law: www.annualcreditreport.com. Hope that helps everyone!

Date of experience: September 12, 2016
Kansas
2 reviews
5 helpful votes
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I used another online tax service for 10+ years and have always filed electronically.
This year, I saw the TV advertisements and decided to try CreditKarma Tax because it was free.
The site does have all the similar features of my other tax service and was easy to fill out. However, when attempting to file electronically, my federal return was immediately (it took less than an hour) rejected. I attempted to contact CreditKarma's support, but they were less than useless. My only option was to paper file my return. A month later, I was surprised that I did not hear from my state filing. I had to go online to find that my state return was not filed electronically either. No notice what-so-ever from CreditKarma. So I printed out my state return to mail it. In looking at the print out, I noticed that the standardized form was incorrect! And they had completely omitted the signature lines. I had to go to my state's site to get the correct form and mail in my return.

CreditKarma Tax may be free, but their support is worthless. And if they can't get the correct state forms, I wonder what other programmable items may be amiss. I will be going through my old online tax service to make sure my figures come out the same. I will also go back to my old online service next year.

Date of experience: March 30, 2017

Overview

Credit Karma has a rating of 1.8 stars from 188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Credit Karma most frequently mention customer service, tax return and hard inquiry. Credit Karma ranks 6th among Credit Reports sites.

service
50
value
53
shipping
4
returns
5
quality
50