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CreditCards.com Reviews Summary
The company is recognized for its effective credit card comparison services, helping users navigate various deals and find suitable options based on their financial needs. However, significant concerns arise regarding unauthorized charges and inadequate customer service, as many users report difficulties in obtaining responses to their inquiries. This has led to feelings of frustration and distrust among customers. While the platform is appreciated for its informative content, the lack of reliable support and potential privacy issues detracts from its overall reputation, highlighting the need for improved customer service practices.
This summary is generated by AI, based on text from customer reviews
Classes and no customer service skills its more like you wanna rip your hair out after to speaking to these $#*!s
This company debited my credit card $99.95 without authorization or reason. I have never had any agreement for services from this. They have not answered 2 emails, they are owned by Bankrate. I filed a BBB complaint against them.
Helpful way to compare credit cards deals... - Very useful site helps you find the best credit card deals by APR, rewards, cash back, and balance transfer rates. Great for sorting through all the credit card advertisements I get in the mail =)
Btw, I'm usually skeptical of these sites because they are often biased by affiliate deals, but I think this site is honest (the CEO went to Harvard! http://www.creditcards.com/about-us/leadership-team.php)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members