Amber A.

Classes and no customer service skills its more like you wanna rip your hair out after to speaking to these $#*!s

They are the worst I find myself having to call them at least 6xs a Year they are very rude they speak over you and tell you what your doing wrong they suggest to my 81 year old grandma should use the app to make her payments so I show her how to use it now shes never late with a bill but yet every few months the app just dont work for payment no where on the pop up message does it state to contact a 800 number so my Grandma starts trying to use the internet and takes 2 days before finding a contact number reminder shes 81 and just learning how donise a computer and cel phone anyways they girl tells her its not their fault she dont know what to do when shes only doing what they suggested to her she use to send a check I really wish I would have read the reviews ego read telling her about this half $#*! company