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CreationWatches

How would you rate CreationWatches?
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Spain
1 review
0 helpful votes
Follow Manuel F.
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Buying the seiko SNZG has been a pleasant experience. Very good price, fast shippement and excellent tracking updates. I thinck that watch will not be the last one I buy in Creation Watches.
Best regards.
J. M. De Felipe

Date of experience: October 29, 2013
Netherlands
1 review
13 helpful votes
Follow Dude N.
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Ordered a watch end March and paid via Paypal. Today, May 7th still no watch. Communication with Creationwatches is poor and getting straight answers is even more troublesome. Sure, covid19 delays worldwide shipments however the parcel got lost after being dispatched from Singapore on April 4th, as there aren't any tracking updates after that date. The local postal confirmed they didn't receive the parcel yet CreationWatches expects customers to keep on waiting. For what.

Customer Service, satisfaction... customer first isn't their priority. When all goes well you're good to go, when you need them to sort things out... well, you're left on your own. Keep that in mind when you buy from CreationWatches.com

Date of experience: May 8, 2020
David K. CreationWatches Rep
over a year old

Dear Customer,

Sorry for any inconvenience caused. We always try to give the best service to our customers. Please be assured, it will reach you soon. Due to the continued global epidemic of COVID-19, the shortage of international air freight and constrained overseas postal/ courier services will result in delay of the shipment and delivery. Please believe the customer support team is working honestly.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Croatia
1 review
0 helpful votes
Follow Nenad S.
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This is my second purchase from you.
I received my SEIKO SNZH55J1 so called "Fifty five fathoms" yesterday.
This is really a lot of the watch for the money.
You have really great choice of excellent timepieces, your prices are simply
Bargain, and your service is outstanding.
What more can I say than thank you once again.
Nenad:-)

Date of experience: November 21, 2013
KR
1 review
1 helpful vote
Follow William L.
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I have used Creation Watches based out of Singapore for two purchases so far: a Seiko 5 and an Orient Mako. Customer service has always been swift and cordial and shipping to me here in Seoul has been lightning fast -- about two or three days covered by Creation.

They have an excellent selection of high quality watches at better than reasonable prices. Their line of Seikos is especially impressive. I would recommend anyone who is interested in middle to top end watches of this nature to visit Creation. My two purchases are exactly what I expected, if not better.

I have dealt with other Singpore and Hong Kong dealers of the same nature and no one can compete with the professionalism and efficiency of CreationWatches. I will definitely continue to go back to them for all of my watch purchases in the long term.

Date of experience: January 23, 2014
GB
1 review
0 helpful votes
Follow Stanislaw C.
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I have been buying Japanese watches from Creation Watches for a couple of years now. They have always the best prices I can find on internet & only 100% genuine watches. It is always free DHL delivery and normally takes 2 to 5 days from Singapore to London, UK. Overall I am extremely happy with Creation Watches and will buy from them again for sure!

Date of experience: November 8, 2016
California
1 review
14 helpful votes
Follow Rammil L.
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My first experience with Creation and everything went smoothly. I admit I was a little hesitant at first about ordering but now I'm glad I did. They have an awesome selection of watches at unbeatable prices. Some models that either you can't find in the U.S. or are already sold out at other retailere. I got me a Citizen NJ0090-81E automatic with sapphire crystal. BEAUTIFUL. That's all I have to say. Came brand new, pristine (not a scratch or fingerprint on it), I was also able to verify that it was authentic.

Ordered on a Friday, shipped on a Monday, received on that Thursday morning. Less than a week turnaround. Well-packaged and super secure. Came in the Citizen box (which I paid a little more for), and the whole watch was lined in plastic for protection. Just AMAZING. This is my first Creation purchase and it won't be my last.

Date of experience: January 31, 2020
David K. CreationWatches Rep
over a year old

Dear Rammil,

We are pleased that you loved the watch purchase from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

GB
4 reviews
8 helpful votes
Follow Stephen S.
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Just bought a Seiko SKX007J from creationwatches, I did some digging around online before hand to satisfy myself that the offer wasn't too good to be true and after reading good reviews I bought the watch. The watch arrived within a couple of days and is exactly as described, an authentic brand new Japanese made Seiko, came in a Seiko box with instructions, was well packaged. I was impressed with the constant updates from creationwatches regarding my order and for that matter from DHL for the same reasons. I wouldn't hesitate to buy again from this company or recommend it to friends. If you're worried that they are selling plausible fakes... don't be, I've owned the same watch previously and it is genuine. I'm naturally very happy with it.

Date of experience: July 8, 2014
France
1 review
1 helpful vote
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The product is absolutely conform to my wish. More over the reception was in 48 h "bravo". My Citizen was in its original box with using manual of 2 cm high and the international garanty.
It has been very difficult to me for finding a default: after same thinking and for joke: the watch was not at the French time!
Pour conclure je recommande ce marchand.
Best regards
Dominique

Date of experience: September 16, 2012
GB
1 review
1 helpful vote
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I have received my watch and I am extremely pleased with it. I have been impressed with the service I have received as I had a problem with my order (my fault) that was sorted out quickly and courteously by Nate and Sally, The correct watch then arrived promptly. All in all very impressed and I would definitely shop with you again.

Date of experience: August 22, 2013
RU
12 reviews
32 helpful votes
Follow Jinny F.
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I enjoyed using this web-site. I ordered Seiko Solar Chronograph Divers watch for my husband and the order arrived right in time. I was very anxious about prompt delivery as it was a presant for his birthday and they didn't fail me.
I was also pleased with the customer service, being notified about the status of the order and delivery via e-mail is very handy.

Date of experience: May 13, 2012
Spain
1 review
0 helpful votes
Follow Pedro H.
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Very nice watch in stainless steel.
It has outstanding quality and looks like a luxury watch.
It is water resistant 200 meters.
It has day of the month indicator. Its bezel is rotatable with extreme softness.
The buttons are threaded and very nice.
In my wrist, this watch is very good.
Fully recommended.
Creation Watches i a big store. I´m happy for may new watch.

Date of experience: May 14, 2016
Canada
1 review
5 helpful votes
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Worst ever!
January 24, 2018

I regret dealing with CreationWatches.com, I purchsed an Invicta watch, order indicated 10-14 days delivery via DHL Express to Canada, time past and I contacted CreationWatches.com and they updated the order 3 weeks later saying it as sipped via SingPost and will deliver 3-4 weeks, I am now close to week 5 and not yer received.
This company is purposely misleading customers with the information provided prior of ordering.
Their customer service is extremely poor as it seems like an automated machine answering the requests, you will never get an straight and clear answer.

Date of experience: January 24, 2018
David K. CreationWatches Rep
over a year old

We always try to give best service to our customers, we regret any inconvenience caused.
The Countries where we offer Free DHL Shipping, the order total needs to be greater than US $75. If the total is less than US$ 75, we will send the watch by SingPost. The SingPost shipping usually take around 3 to 4 weeks to deliver the watch but we regret for late delivery, we are working with SingPost please be assured the watch will arrive soon.

Norway
1 review
0 helpful votes
Follow Thomas A.
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I reveived the shipment after six days. Both watches look even better than I expected. I'm very satisfied with the price, the speed of the shipment and the quality of the products. I'll buy more watches from this website in the future, as well as recommend creationwatches to friends.

Date of experience: March 31, 2014
Australia
2 reviews
0 helpful votes
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6 Stars
January 6, 2025

I must say I'm blown away by the service I received from CreationWatches, I ordered this on Sunday night and now it's on my wrist the following Friday afternoon, (Singapore to Sydney) fantastic! Your partnership with DHL has the be highly commended.
Also: watch price, packaging and DHL tracking all A1 service.
This was 2nd watch I purchased from Creation Watches and it definitely won't be the last.
6 / 5 stars!

Date of experience: July 25, 2020
Poland
1 review
0 helpful votes
Follow Ondrej P.
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Good job
July 18, 2017

Everything was ok with the purchase. It was my second experience with CreatioWatches and I was again very satisfied. Watches are working perfectly and looks awesome. I can recommend this shop to everybody.

Date of experience: July 18, 2017
India
1 review
0 helpful votes
Follow Gaganjeet S.
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I purchased watch from Creationwatches.com for the first time (Seiko SPC079p1), watch is as good as I would have bought it from showroom. I saved near about
(47-50)% of the total value. They provide in-house warranty of 2 yrs. I would recommend them.

Cheers!

Date of experience: December 6, 2016
GB
1 review
0 helpful votes
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Thank you for the safe and prompt delivery of my SNE109P1 Seiko divers watch. Your easy to use and well laid out web site made selecting and ordering my watch simple. The watch was well packaged and I am wearing it as I write this. You provide a great service and I love the watch. Thank you,
Jon V

Date of experience: November 17, 2014
GB
1 review
0 helpful votes
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Great service
April 10, 2015

> Got my watch today. I was amazed at how quickly it was delivered considering
> it came from Singapore. I'm very happy with it and couldn't be happier with
> the service. I've already recommended your site to a few friends because of
> this. I would definetly buy from your web site again.

Date of experience: April 10, 2015
New York
3 reviews
0 helpful votes
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Amazon client
February 18, 2017

I had several purchases with them via Amazon. The shipping and packaging corresponds with the said in the order, and yet I had no concerns for quality or damaged good. Casio PRG-270 right now and serving me for 3 years already.

Date of experience: February 18, 2017
GB
1 review
2 helpful votes
Follow Mujtaba M.
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Site says 10 to 15 days by singpost noe creation replied "roughly 3 to 4 weeks" rubbish service. Ask any question reply will be the same "roughly 3 to 4 weeks, i asked about 10 to 15 days delivery they are promising by their site n y after 8 tracking number says that ithem is not physically received. Creations answer is same" roughly 3 to 4 weeks... "

Date of experience: October 25, 2017
David K. CreationWatches Rep
over a year old

Watches have been sent by SingPost Shipping usually take around 3 to 4 weeks to deliver the watches.

Overview

CreationWatches has a rating of 4.4 stars from 1,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.

service
221
value
223
shipping
221
returns
77
quality
217
+95