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CreationWatches

How would you rate CreationWatches?
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GB
1 review
0 helpful votes
Follow Thomas O.
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This Seiko is a must have everyday classic and i could not believe the price... unbelievable value here... so plunged in and bought. The service was first class. John Lewis type service. Kept informed all the way by e mail. Watch arrived promptly and on time as promised. Packaging was disapointing but fine, but not Seiko box, but watch 100%genuine and downloaded manual. The watch is stunning, heavy well made and very accurate. Perfect everyday quality. Will defo use again.

Date of experience: June 7, 2016
Greece
1 review
0 helpful votes
Follow Vasilis G.
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It's very good site if you look for known brand name watches and in good price.
It gives you tracking of the shipment which is useful for the customer to estimate
The arrival time. Also it offers you safety in delivering.

Date of experience: December 18, 2013
India
1 review
0 helpful votes
Follow Amit K.
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Perfect Transaction!
April 29, 2015

Watches arrived through DHL within 4 days, Packaging was strong and well protected. Watches arrived are just as advertised, both the watches are a delight, very happy with my purchase, greatly priced as well. Will definitely shop with creation watches again"

Date of experience: April 29, 2015
GB
1 review
1 helpful vote
Follow Chris S.
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I ordered a Seiko diver's watch late on Sunday night and tracked it half way round the world through DHL until it arrived with me in the UK on Wednesday lunchtime. Totally original, all paperwork included, no hold-ups en-route and at a very good price.
I couldn't be more pleased.

Date of experience: July 9, 2015
Kazakhstan
1 review
0 helpful votes
Follow yerbol k.
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This Seiko watch was my first Seiko also first Japan Quartz but i really felt the quality and perfection when i received it from Creationwatches.com.
Really enjoying my watch at the moment.
Thank you again and good luck for your team!

Date of experience: June 17, 2014
Ireland
1 review
0 helpful votes
Follow peter m.
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Just to thank you for excellent efficient service, ordered monday 2nd sept delivered friday 6th sep, in 4 days to wexford ireland from singapore, amazed! Great price. It ticks looks great and im wearing it now, thanks guys overall great service is alive and kicking, seiko divers 311J1. -- p. Mcdonagh, Ireland

Date of experience: September 7, 2013
GB
1 review
1 helpful vote
Follow Martin M.
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I ordered a Seiko SNK809K1 and also paid extra to have the Seiko box. I received just the empty Seiko box, no watch. Of course I complained but they haven't bothered replying because they don't have a customer services department. Most of their sales go through ok and the ones that don't they can afford to ignore. Just pray your transaction goes through smoothly because if not you are on your own

Date of experience: November 18, 2018
David K. CreationWatches Rep
over a year old

Dear Martin,

Our watch shipment policy is currently in line with ground realities. What we mean by that is; the customs of various countries, tend to levy import duties on watch in a box because they assume it is a new expensive watch. If on the other hand, we dispatch watch and box separately, we notice that they usually do not levy any import duty on either consignment. This works out to your benefit.

Our whole intention is to bring to you, the top branded watches at factory prices – that has been our motto right from the start. We hope you will continue to patronize us.

Best Regards,
Sally

Norway
1 review
0 helpful votes
Follow Pelle L.
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This was my 4th
March 11, 2014

This was my 4th. Purchase from CreationWatches, and again a very fast shipping and a wonderful, excellent watch, ( Hamilton Khaki Field Automatic H******* Mens Watch).
With your good prices I will definately be back! Thanks a lot!

Date of experience: March 11, 2014
Australia
1 review
0 helpful votes
Follow Josh Y.
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I am very glad to say that I am very happy with my purchase (Tissot T-Classic Automatic III T065. 430. 16. 031. 00). The item was very well packaged and was in its original box along with the other booklets. The watch is new and authentic too with its clear adhesive plastic protection pads.

Delivery was fast given that it was delivered from overseas to Australia. Bought the item on Monday and received it on Thursday.

Price is very competitive too. Maybe the website could be a little bit better looking but that is just my personal opinion.

Date of experience: December 15, 2014
GB
1 review
1 helpful vote
Follow Wendy M.
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I would highly recommend you to my friends and family. The product exceeds my expectations, the service I received was awesome and the price was best in the market. I will be using you again over Christmas, well done to you and your supply chain team(s) for brilliant service.

You restored my faith in internet shopping many thanks

Date of experience: October 15, 2014
Saudi Arabia
1 review
0 helpful votes
Follow Abdelhadi A.
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I ordered a $275 watch but it didn't arrive. However, after many emails to convince them that I didn't receive it, they denied that it didn't arrive so I opened a dispute to paypal, however, they managed to close the case to their favor. Now I lost the $275 and didn't receive the watch.

I contacted them afterwards the answer was very negative. In general, they are not honest and bad customer service.

Date of experience: July 10, 2017
David K. CreationWatches Rep
over a year old

As per our record you have received the watch. We always try to make happy customers but really sorry for inconvenience caused, will take care in future purchase and deliver within time period.

Norway
1 review
0 helpful votes
Follow Morten R.
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I was recommended by others to use creationwatches. I have now used them two times and I understand why they are recommended. The watches I purchased was delivered within 3 days! They also have good prices and free delivery (to Norway in my case). Will use them for my next purchases also, highly recommended!

Date of experience: September 7, 2013
Canada
1 review
1 helpful vote
Follow Ken M.
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Excellent price, very fast delivery to Canada and the watch I ordered was on sale! I collect watches, I have ordered from dealers all over the world, this transaction was perfect.

I will be back to order again.

Date of experience: September 26, 2014
Washington
1 review
0 helpful votes
Follow Steve H.
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I received my watch well packaged and very quickly. I'm really pleased with my purchase and with the service received from Creation Watches. I would happily recommend them to anyone looking for a watch based on my experience

Date of experience: April 15, 2014
Canada
1 review
1 helpful vote
Follow Gerald W.
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At this time I'm very pleased with my purchase from Creation Watches. The watch was exactly as advertised and shipping was very quick. The watch arrived well packaged and with the proper manual/warranty booklet.

Would definitely order again!

Date of experience: August 29, 2013
Portugal
1 review
0 helpful votes
Follow Renan P.
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Second time buying from creation watches. Again, amazing service.

First time bought an orient star watch, second a fossil watch for my girlfriend.

Fast payment, shipping and customer service. I will buy from them again.

Date of experience: November 19, 2016
GB
1 review
1 helpful vote
Follow Keith L.
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Outstanding Service.
November 12, 2015

Watch arrived today and I am very pleased with the Seiko. The service has been extraordinary. Sent on Saturday arrived on the Tuesday. I shall be recommending and using your services again.
Many thanks.
Keith

Date of experience: November 12, 2015
Italy
1 review
1 helpful vote
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Seiko velatura
August 1, 2015

Ordered the watch on a Wednesday, on the same Friday it was already delivered on the other side of the world.

Really fast shipping time, product was exactly what I expected.

Will definitely come back.

Date of experience: August 1, 2015
GB
1 review
3 helpful votes
Follow Helen M.
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Great watch at great price I thought. BUT at checkout which said free P&P the small print said import tax may be charged, and no indication of how much this would be. DHL delivered and charged £25.00 before they would hand over the goods. 33% increase. This was not at all clear. If import tax is due the amount should be printed so the customer knows the exact cost! The tax bought the price of the watch to the same price as most of the other websites. Not the bargain I thought I had! I feel a little cheated!

Date of experience: June 4, 2019
David K. CreationWatches Rep
over a year old

Dear Customer,

It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option.
We are sorry for the inconvenience. We will keep in touch with you in regards with this concern.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

AE
1 review
1 helpful vote
Follow Ghassana S.
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I would like to thank the Creation Watches for their excellent service. I bought a Seiko Sportura Barcelona as a gift for my husband, he really love it, I was pleased when I received after only 3 days, exactly as promised. Wishing you continued success.

Ghassana

Date of experience: October 14, 2012

Overview

CreationWatches has a rating of 4.4 stars from 1,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.

service
221
value
223
shipping
221
returns
77
quality
217
+95