I laugh at all these negative reviews on here! You small business owners know how much vinyl and supplies you use! If you order on a promo day, there will be a delay in shipping. For example, do you want to get to point A to B driving or flying? I have ordered 2 orders from CR. First order was a promo day. Arrived in 2.5 weeks. That's faster than I thought it was gonna be! Next order was a non promo day. Arrived in less than a week. Oh, did I mention it was Easter Weekend that week also? I'm no business owner or anything but I do know when my supplies will be getting low. I will be ordering from CR from now on. If you're in a pinch and need supplies that day, well go to your local stores and pay 200% more! And yes that is what you will pay for your vinyl there! I looked everywhere to beat Nicks price! (Because I wanted free vinyl. Lol). Thank you craft vinyl for you're fast and quality products!
I've been ordering from craftvinyl.com for a couple years now. I've never had a single issue. Always receive exactly what I ordered, plus extra goodies, and the prices cannot be beat. The vinyl is always excellent quality, and the selection is phenomenal! I will admit though, I am educated and I can read simple english, so reading the rules comes easy for me... thus, I've only had great experiences. I HIGHLY recommend craftvinyl.com for all your vinyl needs.
If you can read and follow directions this is the best site around. Shipping is faster than advertised. I've order over 20 times and I have never had a problem. I have emailed the owner a few times and he responds quickly, and gets right to the point. The prices are out of this world! Craftvinyl.com is the best!
Yes, the owner is rude... but it's only because of years dealing with people that think the rules apply to everyone but them. They have the BEST prices on the internet. Just read the directions and do as they say. If you can't do that, shop somewhere else.
The people at Craft Vinyl are on point! The rules everyone is complaining about are there because of people thinking they are the only person being sold to. This isn't a small business that has 1 day turn around. He offers us crafters supplies at reasonable prices. Unlike so many other places who charge 4 times what the item is worth. Which means more money in your pocket! All you need to do is follow the rules. Check out his YouTube posts on some of these people who are giving poor ratings to find out the real story of why the customer was fired. Does he hold your hand and make you feel warm and fuzzy? No! But he's your vinyl dealer not your Dad.
Truly the best prices and selections I've seen anywhere, you have to read a lot, all of it, if you can't, don't fret, lots of other websites are pictures and prices only
A no nonsense store, to the point, not for the delicate or politically correct,
(what does it have to do with buying Vinyl anyways?)
The replies to anyone commenting on his site or Facebook page are obscene. He flaunts his disregard for his employees and then turns around and bashes anyone who contradicts him.
He's a POS who doesn't deserve your business,
Owner of this company harassed a company he has done no business or ties with to try to push sales to their own sites. Also will give out your personal information online if they do not like you. Would avoid and find another supplier.
I will never buy from this place again after seeing the way they treat people
Their facebook page is full of them bullying and harassing people. It's awful
If you're looking for customer service, look elsewhere.
Very unprofessional.
Please consider paying a little more and using another company whose reputation and reviews are far superior.
Unless you enjoy hearing about how much money he makes and being told F#$@ you, or being called a Bi$#&.
Nick is the owner of this sham of a business. They shipped me damaged vinyl and when asked to merely replace it; I was told to go F myself. This is seriously what the loser wrote me in my email. Stay away and find someone reputable. Awful customer service from an even worse human being.
Nick and his crew have the best deals around! Shipping is fast on normal orders and sales timeframe are outlined in bold red letters so that nobody misses anything. As long as you read the "rules" on the webpage and group and follow them you're good! Comprehension is key! I had an issue with an order once, I emailed him and he corrected the error without any harsh words. Legit issues are dealt with promptly and professionally! Won't order from anywhere else. Highly recommended!
This company verbally abuses customers and clients. Instead of being a professional individual, the owner takes pride in making people upset.
After seeing and hearing the stuff said about other crafters and the posts made to my wife's account, because she made a comment on how the business should respect others, he started hate posting on her page.
They are rude, Nasty, unpleasant, Unprofessional! Talk about customer behind there backs post there info on there private Facebook page so others
Can talk About that customer! No one can stand up for the customer. CUZ THEY WILL JIST BLOCK YOU AND TALK $#*! ABOUT YOU AS WELL CAN'T! I can't see it CUZ THEY BLOCKED me cuz i asked why something wasn't being handled privately and got jumped but 20 people that HAD nothing to do with my question. JUST DONT WAST YOUR TIME OR MONEY IF YOU DONT WANT TO BE TALKED ABOUT BEHIND YOUR BACK OR TREATED NASTY!
Have been ordering from craftvinyl.com for about a year. I have ALWAYS received my order within the time frame stated on the page I ordered from. You can't beat the prices and the quality of his materials are superb!
I don't understand why people can't/don't read the rules of a sales page because every detail is plainly spelled out there. There are no hidden rules or fees, unlike other companies who hide the exact same info on some tucked away FAQ page.
If you ever have a problem, they will gladly fix the issue if it was their fault. If it was an error on your part, if you act like an adult and own up that you made a mistake, they will fix the issue, minus the not hidden cancelation fee that you agreed to when you ordered.
Don't pay attention to the Negative Nancy's who can't read or follow directions. Order ahead and stock up so you can save a ton of money like the rest of us!
I read the shipping rules in order to find out if I should order from the sale pages. Since I was not on any time frame for delivery I went ahead with my purchase. In short order I received my vinyl at a great price! I even had a problem with PayPal and emailed. My problem was resolved. I will order again you can not beat these prices for a quality product. Thanks craftvinyl.com
I've been using vinyl for several years now. The first year or so I tried a number of different places online to buy from. I heard about craftvinyl.com on a forum and since then have never ordered from anywhere else. I'm only a hobby crafter, so shipping isn't an issue for me. I have never had an issue with any order.
If you can read this review, then you can read all his terms and conditions for orders at his business. If you do not agree or like the terms and conditions, go somewhere else and pay a lot more. Most websites as businesses don't spell things out as clearly as he does.
If you are impatient and can't wait, order somewhere else. Your order will never arrive in two days.
If you can't figure out how informed delivery from the USPS works so that you can track your package without being given a tracking number from the company, go somewhere else and pay more.
The prices are low because the owner expects people to be able to follow and understand these simple things.
I don't buy my vinyl anywhere else unless I need it that day and can't wait for an order. I've never had an issue and I've been very satisfied every time I ordered with them.
The average crafter buys their vinyl at the craft store with a coupon and goes about their merry way. Only the most intelligent, most business savvy, most creative crafters order from craftvinyl.com. If you have reading comprehension skills and patience, you will be a very happy customer. I was able to buy quality vinyl at a fraction of the craft store price. My order was professionally and carefully packed and arrived quickly. This is a small business owner who loves his employees and customers.
You cannot beat these prices. Or the promotions that they run. It's just like elementary school- read the rules, follow the rules and you will be fine.
Overview
CraftVinyl's reputation is polarized, with strong sentiments on both sides. On the positive side, many customers appreciate the quality of the products and competitive pricing, often praising the owner for his straightforward, no-nonsense approach. Loyal customers report timely deliveries when they adhere to the company's guidelines. Conversely, significant concerns arise regarding customer service, particularly related to communication, lack of tracking information, and perceived dismissiveness from the owner. Many reviews highlight a need for better transparency and responsiveness to customer inquiries, indicating that while some customers thrive in this environment, others feel neglected and frustrated.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members