• Craftsy

Craftsy

Overview

Craftsy has a rating of 1.7 stars from 64 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Craftsy most frequently mention customer service, auto renewal, and refund policy problems. Craftsy ranks 48th among Do It Yourself sites.

  • Service
    28
  • Value
    26
  • Shipping
    9
  • Returns
    17
  • Quality
    23

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
25
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I called customer service and they refuse to refund me and insist I never cancelled.
How would you rate Craftsy?
Top Positive Review

“I miss videos about my own interest”

Gracie N.
1/8/18

I am still in my trial of a week, but I have been looking around a bit, watching some videos. Most of it is mainly for beginners, and I really miss all kinds of other craftsy or art stuff, like book binding, pottery, and printing. So, for me, probably not so workable. More a video version of Pinterest. But I like how friendly it looks.

Top Critical Review

“What am I paying for?”

Kait F.
11/28/23

I did the Black Friday deal because there were some courses I wanted to take. It said you get 8 free. Well the 8 free are very limited. The courses I wanted are still paid. There was no indication of this at sign up. Luckily I only spent $11.50 ($2.50 first then $9 to upgrade to gold) because if I paid the actual annual price I would be LIVID. Going to turn off that auto renew right now...

Reviews (64)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (16)
Thumbnail of user denisel8
8 reviews
22 helpful votes
October 16th, 2012

I get a daily email regarding their great sales on fabric precuts for quilting. You get what you see in a timely fashion. Once I did not receive my order, and they immediately sent out a new order. I just wish they would have a way to combine shipping on orders, hence the 4 stars.

14 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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From the business

Let? ۪s make something together: kits, supplies, tutorials and endless inspiration for quilting, knitting, cakes, sewing, cooking, fine art and more.

Company Representative

Thumbnail of user bluprints
Bluprint S.
Typically does not respond to reviews

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