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where do you find the instructions/ downloads Sue Spargo says to download. Like the butterfly size applique?

asked by Linda L. on 3/4/18

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You have charged my bank account twice for 113 dollars - once on an existing account and once on an account I HADENT EVEN RECEIVED a card for because
Is the yarn that Craftsy carries seconds? So far, I have used two of the eight skeins I ordered and both of them contain knots; the yarn is not one continuous piece. This rarely happens with yarn that I purchase from a store (even Walmart!).
How long does shipping take? Ohio
I am having a problem with video not playing in the classes i've subscribed to on Craftsy - this has just happened in the past week. Any suggestions?
I have a new Kindle Fire & and was watching some of the videos. Ie: cupcake class with jennifer Shea. The video kept stopping. Please advise. Marsha

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