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CPAP.com

How would you rate CPAP.com?
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Washington
1 review
0 helpful votes
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Fantastic service
April 6, 2022

Daryl was outstanding! He handled my issues quickly and professionally! Very satisfied with cpap.com!

Date of experience: April 6, 2022
Ashley T. CPAP.com Rep
over a year old

Hi Ray,
Awesome! Thanks for sharing your experience with us. We hope to hear from you again soon!

Kentucky
1 review
0 helpful votes
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C pap.com representative
December 29, 2022

Mary B at c pap.com did an excellent service. She was able to figure out the issue.
Great work from a trusted provider.

Date of experience: December 29, 2022
Ashley T. CPAP.com Rep
over a year old

Hi A H.,
Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.

Massachusetts
1 review
0 helpful votes
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They responded to Chat request in a timely fashion and emailed my requested script right away. Thanks!

Date of experience: October 11, 2022
Ashley T. CPAP.com Rep
over a year old

Hi Ken,
Thank you for sharing your chat experience with us. Please let us know if there is anything else we can assist you with.

Germany
1 review
0 helpful votes
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Information
February 23, 2022

I spoke to Daryl on quick chat. He was wonderful! Answered all my questions with no wait time. Very knowledgeable.

Date of experience: February 23, 2022
Ashley T. CPAP.com Rep
over a year old

Awesome! Please let us know if there is anything else we can assist you with.

Illinois
1 review
0 helpful votes
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Great quick response
April 27, 2022

Appreciated Daryl's quick friendly help. I had a question about backlog status and he was able to quickly find the answer.

Date of experience: April 27, 2022
Ashley T. CPAP.com Rep
over a year old

Hi David,
Thanks for sharing your experience with us! We hope to hear from you again soon.

Colorado
1 review
0 helpful votes
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Great customer service
January 31, 2022

I received excellent customer service while communicating with Shelly. My question was answered quickly and courteously.

Date of experience: January 31, 2022
Ashley T. CPAP.com Rep
over a year old

Hi Rhonda,
Thank you for letting us know that you received excellent service. Please let us know if there is anything else we can assist you with.

Tennessee
1 review
0 helpful votes
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All my regular suppliers didn't have and could not get what I wanted. CPAP.com came through. Very easy to work with.

Date of experience: April 16, 2018
South Carolina
1 review
0 helpful votes
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Daryl assisted me on the Chat line today. Provided answers to my questions and copy of document I had asked for. Very efficient.

Date of experience: June 30, 2022
Ashley T. CPAP.com Rep
over a year old

Hi John,
That's great! Thanks for sharing your Chat experience with us. Please let us know if there is anything else we can assist you with.

Florida
1 review
0 helpful votes
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Equipment Return
December 6, 2017

Katherine was very understanding of my return situation. She processed it fast and quickly, excellent customer service.

Date of experience: December 6, 2017
Oregon
1 review
0 helpful votes
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Mary B who helped with my order is awesome! Selection on the website was fantastic. Prices were reasonable. Thanks for all your help!

Date of experience: June 8, 2022
Ashley T. CPAP.com Rep
over a year old

Hi Matthew,
You're most welcome! Thank you for sharing your experience with us. We hope to hear from you again soon!

Vermont
1 review
0 helpful votes
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Zachary was extremely helpful today and quick to get my refund on the mask I ordered! Great service.

Date of experience: June 25, 2020
Ashley T. CPAP.com Rep
over a year old

Hi Catherine, thank you for sharing your experience with us! We hope to hear from you again soon.

Pennsylvania
1 review
0 helpful votes
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Cpap question
March 23, 2023

Claudine was very helpful with my questions. I would recommend the chat room of cpap.com to anyone needing cpap equipment answers

Date of experience: March 23, 2023
Ashley T. CPAP.com Rep
over a year old

Thanks so much for the recommendation! Please let us know if there is anything else we can assist you with.

Texas
1 review
0 helpful votes
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Shelly
June 16, 2022

Shelly was able to help me get my address changed on an order I had just placed, she did it in a timely fashion

Date of experience: June 16, 2022
Ashley T. CPAP.com Rep
over a year old

Hi Lenora,
We're glad to hear that Shelly, provided you with the needed assistance. Please let us know if there is anything else we can assist you with.

Israel
1 review
0 helpful votes
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Just spoke with Heath when ordering new supplies. He was extremely friendly and explained everything perfectly.

Date of experience: July 3, 2019
Ashley T. CPAP.com Rep
over a year old

Hi Brian, that is great! Thank you for letting us know about your experience with Heath. Please let us know if there is anything else we can assist you with.

Illinois
1 review
0 helpful votes
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Daryl C was very helpful and so pleasant. No questions were treated as irrelevant. His phone presence made you want to keep talking.

Date of experience: February 2, 2023
Ashley T. CPAP.com Rep
over a year old

Hi Deborah,
Thanks so much for sharing your experience with us Please let us know if there is anything else we can assist you with.

Texas
1 review
0 helpful votes
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Awesome!
August 18, 2020

Great customer service provided by Brandy. Very helpful and knowledgeable in products. Highly recommend.

Date of experience: August 18, 2020
Ashley T. CPAP.com Rep
over a year old

Thank you for the recommendation Belinda! Thanks for sharing your experience and we hope to hear from you again soon.

Arizona
1 review
0 helpful votes
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Great chat support
June 15, 2022

Daryl helped me out relatively quick wait, smooth process, and he was super friendly. Definitely continuing to order from them.

Date of experience: June 15, 2022
Ashley T. CPAP.com Rep
over a year old

Hey Bruce,
That's great! Thanks for sharing your chat experience with us. Please let us know if there is anything else we can assist you with.

Hawaii
1 review
0 helpful votes
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Zachary presented himself as friendly and helpful. I am writing additionally to fill up the 100 characters required minimum.

Date of experience: June 24, 2020
Ashley T. CPAP.com Rep
over a year old

Hi Nick,
That's great, thank you for sharing your experience with us. We hope to hear from you again soon!

California
1 review
0 helpful votes
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Had my issues resolved quickly and Efficiently by Mary B. Will definitely continue to do business here.

Date of experience: May 3, 2022
Ashley T. CPAP.com Rep
over a year old

Hey Martin!
We are very pleased to hear that Mary was able to help you quickly and efficiently! We hope you enjoy your new products and thank you for sharing your experience with us. We hope to hear from you again soon!

Michigan
1 review
0 helpful votes
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Options
April 24, 2020

There are a lot more options at CPAP.com than through my normal medical supply store in town. The customer service was great.

Date of experience: April 24, 2020
Ashley T. CPAP.com Rep
over a year old

Hey Elaine,
Thank you for sharing your experience with us. We hope to hear from you again soon!

Overview

CPAP.com has a rating of 3.5 stars from 1,469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CPAP.com most frequently mention customer service, live chat and new mask. CPAP.com ranks 2nd among CPAP sites.

service
577
value
477
shipping
413
returns
229
quality
388