I needed to fix my order and Jennifer was a great help. Jennifer make it easy and simple to fix my order and got it finished quickly.
Excellent response time for my call. Very helpful and friendly customer service person. Very helpful and thorough.
Thank you for sharing your experience with us! Enjoy your new machine and we hope to hear from you again soon.
I had a chat with Agnes about an issue I was having. She was very respectful and courteous! She was very straightforward and helpful!
Hi Megann!
We are very pleased to hear that Agnes was able to provide you with such great service! We look forward to working with you more in the future and hope to hear from you again!
Shelly provided excellent customer service. I would come back to CPAP.com anytime thanks to the excellent customer service.
That's great! We look forward to hearing from you again soon.
Very excellent products, and very excellent customer service. I'm a regular customer. Thank you very much
Hi Waleed,
Thanks for sharing your experience with us. We appreciate your business and we hope to hear from you again soon!
Brandy is excellent at her job. Very appropriated. I was having trouble getting the order and she helped.
Hi Charles,
That's great! Thanks for sharing your shopping experience with us and we hope to hear from you again soon.
Daryl was fabulous on the Chat feature, sent links, answered all questions! Made it a pleasant experience!
Hey Elizabeth!
Thank you so much for providing that feedback, and we are glad that Daryl was able to help you out in chat! Thank you again for sharing your experience with us. We hope to hear from you again soon!
Carol went way beyond the extra mile to help me understand and then complete my order! You have a customer for life
Hi Paul! Thank you for letting us know that Carol, provided you with outstanding service. Please let us know if there is anything else we can assist you with.
The best customer service I've received from a company in years. They went above and beyond normal to resolve my issue.
Hey Joe,
We're glad to hear that you received the level of service you deserve! Please let us know if there is anything else we can assist you with.
The lady who assisted me today did an excellent job efficiently and kindly. Thanks so much. Mary Simon
Crystal was very efficient and quick in regards to dealing with a return - great company & experience
Hi Rachel,
That's wonderful! Thanks for sharing your experience with us. We hope to hear from you again soon.
Called to find out sizes and types of nasal pillows for my husband. Chad was very helpful in our chat! Thank you
Hi Angelina,
We're certain that Chad would say you're most welcome! Thanks for sharing your experience with us and we hope to hear from you again soon.
The service was delivered professionally, questions answered to my satisfaction and promptly. Helpful
Thank you for letting us know that you received the professional service that you deserve! Please let us know if there is anything else we can assist you with.
Customer service representative Chad was very prompt with his investigative response. Nice job! A welcomed experience.
Hi Dennis,
We are glad to hear that Chad, provided you with the prompt service you deserve. Please let us know if there is anything else we can assist you with.
Customer service representative was very knowledgeable and timely in responding to my many questions.
Hey Darcy!
We are very pleased to hear you received the needed assistance! We hope you enjoy your new products and please let us know if there is anything else we can assist you with!
Shelly did a great job of answering my questions and concerns, especially because the travel/compact machines I'm interested in are so expensive.
Hi Richard,
We are glad to hear that Shelly was able to answer your questions. Please let us know if there is anything else we can assist you with.
Crystal, was clear, direct and resolve all questions. Show a lot of will to solve different aspects. Thanks
Hey Hector,
That's wonderful! We hope to hear from you again soon.
Fast service! Mary B. Made the process very easy and she was so helpful! I would definitely recommend getting cpap equipment here!
Hi Erin!
Thank you for the feedback! We are very happy to hear that Mary was able to provide you with excellent service! Please let us know if there is anything else we can assist you with!
Worked with CPAP.com to order a new machine. Chad assisted and was super helpful! Great place! Love them!
Hey Don,
We're glad to hear that you received great service. We hope to hear from you again soon!
Brandy did an excellent job helping you gain a new customer today. She helped me thru all the details including getting my prescription in.
Hi Dan,
That's wonderful! Thank you for letting us know Brandy, provided you with the level of service you deserve. Please let us know if there is anything else we can assist you with.
Overview
CPAP.com has a rating of 3.5 stars from 1,469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CPAP.com most frequently mention customer service, live chat and new mask. CPAP.com ranks 2nd among CPAP sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jeffrey,
We're glad to hear that Jennifer provided you with efficient service. Please let us know if there is anything else we can assist you with.