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CPAP.com

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North Carolina
1 review
0 helpful votes
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Chad
January 3, 2022

Had opportunity to talk and work with Chad today and it was an excellent discussion and I was very pleased with the result

Date of experience: January 3, 2022
California
1 review
0 helpful votes
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I received a product which had a manufacturing defect. CPAP.com responded quickly and replaced the product.

Date of experience: May 11, 2018
Texas
1 review
0 helpful votes
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Great customer service
September 29, 2021

Frieda went out of the saying getting my order fulfilled. She was very patient. She was helpful in getting the product in a timely manner.

Date of experience: September 29, 2021
Ashley T. CPAP.com Rep
over a year old

That's wonderful! Please let us know if there is anything else we can assist you with.

New Jersey
1 review
0 helpful votes
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Excellent service
August 30, 2022

Daryl was perfect, fast, and very kind.
Excellent professional. Congratulations.
I was very satisfied and it exceeded my expectations.

Date of experience: August 30, 2022
Ashley T. CPAP.com Rep
over a year old

Hi Anita,
That's wonderful! Thanks so much for sharing your experience with us. Please let us know if there is anything else we can assist you with.

Texas
1 review
0 helpful votes
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Quick response!
August 4, 2022

I asked a question and got the answer quickly and easily from Daryl. He was polite and friendly and was very helpful!

Date of experience: August 4, 2022
Ashley T. CPAP.com Rep
over a year old

Hi Elizabeth,
Thanks so much for sharing your experience with us. Please let us know if there is anything else we can assist you with.

Delaware
1 review
0 helpful votes
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Heath is awesome.
June 11, 2020

Heath was quick and informative. He made sure my store credit was applied and that everything was on track.

Date of experience: June 11, 2020
Ashley T. CPAP.com Rep
over a year old

Hi Valerie,
Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.

Illinois
1 review
0 helpful votes
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Chat
December 8, 2021

I have completed two chats with agents on cpap.com. The chats were easy and both agents were VERY helpful. Thank you CPAP.com!

Date of experience: December 8, 2021
Ashley T. CPAP.com Rep
over a year old

Thank you for sharing your chat experience with us. We hope to hear from you again soon.

North Carolina
1 review
0 helpful votes
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Cpap review
August 19, 2021

I talked with Carol at Cpap.com. I purchased a Cpap machine today. Carol was very nice and very knowledgeable about the machine.

Date of experience: August 19, 2021
Ashley T. CPAP.com Rep
over a year old

Hi Susan,
That's great! Thank you for sharing your shopping experience with us. We hope you enjoy your new machine and look forward to hearing from you again soon!

Texas
1 review
0 helpful votes
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Brandy she was the one helping me today with my order she knew the answers to all my question and concerns and was very polite and helpful

Date of experience: December 16, 2020
Ashley T. CPAP.com Rep
over a year old

Awesome! Thanks for sharing your shopping experience with us. We hope to hear from you again soon.

North Carolina
1 review
0 helpful votes
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Brandy Was Very Helpful
December 30, 2021

I ordered a replacement machine and Brandy was extremely helpful in getting the right machine with the right accessories.

Date of experience: December 30, 2021
Ashley T. CPAP.com Rep
over a year old

That's excellent! Please let us know if there is anything else we can assist you with.

Utah
1 review
0 helpful votes
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CPAP help
September 21, 2021

I just bought a new CPAP machine and had a problem with it. Chrystal from CPAP.COM was very helpful in guiding me to a fix.

Date of experience: September 21, 2021
Ashley T. CPAP.com Rep
over a year old

Hi Mike,
We're sorry about the problem with your new machine. Thank you for letting us know that Crystal, managed to resolve your concerns. Please let us know if there is anything else we can assist you with.

Colorado
1 review
0 helpful votes
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Minnie was very helpful and very courteous, she knew what I was wanting. I received the emails with the order number and confirmation promptly.

Date of experience: October 7, 2019
Ashley T. CPAP.com Rep
over a year old

Hi Linda, thank you for letting us know that Minnie managed to provide you with courteous service. We hope to hear from you again soon!

North Carolina
1 review
0 helpful votes
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Chat questions
February 12, 2022

Excellent very quick and complete. Chad was very good. Wait was short. He could find my records and confirm my account

Date of experience: February 12, 2022
Ashley T. CPAP.com Rep
over a year old

Hey Allen,
Awesome! Please let us know if there is anything else we can assist you with.

Florida
1 review
0 helpful votes
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Daryl was extremely helpful in providing assistance and recommendations. The best service and products. CPAP.com is the best!

Date of experience: April 5, 2022
Ashley T. CPAP.com Rep
over a year old

Hi Joseph,
That's great! Thanks for the kind words and we hope to hear from you again soon.

North Carolina
1 review
0 helpful votes
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I needed a copy of items in my file and Agnes was efficient in fulfilling my request. My information was received in my email account within minutes.

Date of experience: January 3, 2022
Minnesota
1 review
0 helpful votes
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I was very pleased with Crystal's help and knowledge. She was very helpful! I would gladly consider Cpap.com

Date of experience: February 8, 2022
Ashley T. CPAP.com Rep
over a year old

Hi John,
We're glad to hear that Crystal provided you with the service you needed. We hope to hear from you again soon.

California
1 review
0 helpful votes
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Had questions and was quickly and professionally helped by Crystal. She answered all the questions I had regarding the product

Date of experience: June 27, 2017
New Jersey
1 review
0 helpful votes
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Zachary from cpap.com did an excellent job helping me with my order issue. Thank you Zachary and thank you cpap.com!

Date of experience: November 26, 2021
Ashley T. CPAP.com Rep
over a year old

Hi Jennifer,
Thank you for sharing your experience with us! We hope to hear from you again soon.

TT
1 review
0 helpful votes
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Chat
June 14, 2022

All My questions were answered promptly and satisfactorily. I'm happy with the interaction with the person on the chat.

Date of experience: June 14, 2022
Ashley T. CPAP.com Rep
over a year old

Hi Marie,
Thank you for sharing your chat experience with us. Please let us know if there is anything else we can assist you with.

Belgium
1 review
0 helpful votes
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Very good and helpful assistance with Agnes; she helped me a lot in finding a solution. Thanks a lot

Date of experience: May 24, 2022
Ashley T. CPAP.com Rep
over a year old

Hi Adriana,
You're most welcome! Thanks for sharing your experience with us, we hope to hear from you again soon.

Overview

CPAP.com has a rating of 3.5 stars from 1,469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CPAP.com most frequently mention customer service, live chat and new mask. CPAP.com ranks 2nd among CPAP sites.

service
577
value
477
shipping
413
returns
229
quality
388