Daryl was very informative and helpful. He answered my questions and sent me to the proper people to get information on my recall.
Chad was a great help with filter placement and responded quickly to my question! The site he provided was visual for filter placement.
Excellent! Please let us know if there is anything else we can assist you with.
I spoke with Chad and he was so very helpful. I was able to use the new mask. Very kind too! No loss
Awesome! We hope to hear from you again soon.
Brandy was extremely helpful and knowledgeable on what I was looking for this will be go to place now on for cpap supply's
Awesome! We hope to hear from you again soon.
Thanks Chad for the CHAT help. Fast and done with little discussion. Really appreciate his help. Most chat folks are not much help.
Hi Kells,
Thank you for sharing your chat experience. Please let us know if there is anything else we can assist you with.
Thank you for the easy call in experience. I needed to validate my address, and experienced an easy, enjoyable call with the receptionist.
Hi Carol!
We are happy to hear you had a good experience when you called in to us! Thank you for sharing your experience with us. We hope to hear from you again soon!
I'm a new and confused customer. I didn't have all information when I called, customer service was very nice and helped me get what I needed.
Hey Alan,
Welcome to the CPAP.com Family! We are always glad to assist. We hope to hear from you again soon.
I had an issue with one of the items from my last order. Brandy was pleasant to speak with and took care of the issue professionally.
We're very sorry for the issue with your order, but very happy to hear that Brandy, managed to resolve your concerns. Please let us know if there's anything else we can assist you with.
Daryl was very helpful and prompt. Refund was required because of change of address from US to International.
Hey Jim,
Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Brandy was very knowledgeable and very helpful!
Looked at my past orders and knew just what I needed.
Hi Cathy,
That's wonderful! Thanks for sharing your experience with us. We hope to hear from you again soon.
Kelsey made this simple and easy... the conversation was professional yet friendly, knowledgeable and understandable... thank you Kelsey...
Hi Samuel,
We're glad to hear that Kelsey, provided you with great service! Please let us know if there is anything else we can assist you with.
Excellent service and nice people. Quick service and knowledgeable. I will continue to buy from them... CPAP, com
Hi Stormy, thank you for sharing your experience with us. We hope to hear from you again soon!
Brandy was very helpful and walked my through my transaction seamlessly. Plus she was pleasant to speak with.
Hi Michael,
Thank you for sharing your experience with us. We hope to hear from you again soon!
I have been waiting for order from another company for over 2 months. This company sending next day.
Hi Ruth!
We are very pleased to hear that Brandy was able to provide the much needed assistance! Please don't hesitate to reach back out if you ever need further assistance.
Daryl assisted me via the Chat option. He was helpful and very quick with his reply. Was very satisfied with my experience.
Hey Deb,
Thanks for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Shelly was kind and helpful. She was assisting my with an issue on my order and was able to clarify when it could be delivered
Hi Max,
That's awesome! Thanks for sharing your experience with us. We hope to hear from you again soon.
I was very impressed with my customer service rep Shelly she was very helpful and quick.
I have always had a great experience with CPAP.com.
Hey Mark,
Awesome! Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Brandy knew the answers to all my questions and was very nice to talk to. She seems to know more than my regular nurse practitioner.
First, off they pick up the phone very fast. Brandy T. Explained my options and came up with the best options and solutions. Highly recommended!
Thanks so much for the recommendation! We're glad to hear that Brandy, provided you with the needed assistance. Please let us know if there is anything else we can assist you with.
Dasha S did an incredible job of providing great customer service. She was nice and friendly and answered all of my questions.
Hi Drew, thank you for sharing the experience you had with Dasha. We hope to hear from you again soon!
Overview
CPAP.com has a rating of 3.5 stars from 1,469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CPAP.com most frequently mention customer service, live chat and new mask. CPAP.com ranks 2nd among CPAP sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Schuyler,
That's great! Please let us know if there is anything else we can assist you with.