Kayla was very professional and helpful this morning. She helped me resolve my issue with my order quickly and efficiently.
Daryl C helped me with my order, making it super simple! He helped me troubleshoot shipping and ensured I selected the right product.
That's great! Please let us know if there is anything else we can assist you with.
Katherine was superb in her knowledge and expertise. She was also extremely polite. I hope I am able to speak with her if I have any more needs!
Crystal at CPAP.com was very helpful in addressing my concerns that my package wasn't delivered as FedEx said.
Hi Lorna,
We are very sorry that your package wasn't delivered. Thank you for letting us know that Crystal provided you with the needed assistance. Please let us know if there is anything else we can assist you with.
Crystal was very helpfull in directing me to the epr function on my new airstart10 auto. I have been very pleased with the service from cpap.com
Really helpful when it came to returns and stuff of that nature! I thought it would be a hassle, but it was really easy.
Hi Panayiotis,
Thank you for sharing your experience with us. We hope to hear from you again soon!
I called and Brandy answered. She was very pleasant and helpful. The phone call did not even lasted a minute and everything was resolved.
Hi Melvin,
We're glad to hear that Brandy, provided you with pleasant, efficient service. Please let us know if there is anything else we can assist you with.
Iva R and Daryl were very helpful. Great help. Very quick to answer my questions and walk me through the steps! Very happy customer
Hi Mike,
That's great! Thanks for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Had some problems applying a discount code, but the customer representative (TREONNA) set me up in a second via their web chat. Great experience!
We are very sorry for the initial trouble with applying the code, but thank you for letting us know that Treonna, managed to resolve your concerns! We look forward to hearing from you again soon.
I really like the chat option. I had a question about which masks were the best for facial hair. The answer was quick and to the point.
Hi M J.,
Thank you for sharing your chat experience with us. Please let us know if there is anything else we can assist you with.
Ordered a warranty replacement in a few minutes. Crystal was very helpful. The SMS feature was easy to use.
Hey Stacey,
Thanks for sharing your experience with us. We hope to hear from you again soon!
Everyone I've talked to with this company has been very helpful, nice & polite.
Today I talked to Crystal.
Hi Jason,
Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Daryl was quick with the answer to my questions. Cpap.com is my only place for my cpap needs! Thanks
Hi Robert,
You're most welcome! Thanks so much for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Thanks to Zachary, I was able to help with my order and stay with cpap.com instead of another vendor.
Hello, thanks for letting us know that Zachary, was able to help you out. We look forward to hearing from you again soon!
I continue to order from them over and over again because of quick delivery time and wonderful customer service.
Thanks for sharing your shopping experience with us Jerry! We look forward to hear from you again soon.
Erica Was just great and I am very happy with my experience! CPAP.COM was an easy one stop shop and I will be back!
Hi Kent,
Thanks for your kind words and we look forward to hearing from you again soon!
She helped my apply a discount code I forgot to include after I had placed my order. Great Customer Service, and Fast...
Hi David, that is awesome! Please let us know if there is anything else we can assist you with.
The ordering process from very simple and very efficient. I chatted with Crystal and she was very help in getting my order completed.
Thank you for sharing your chat experience with us! Please let us know if there is anything else we can assist you with.
Latoya was an absolute blessing today! With her suggestions and advice we were able to secure a new prescription and a new machine.
Hi Greyson, that is great! We are glad LaToya was able to give you the assistance you needed. We wish you the best with your new machine and please let us know if there is anything else we can assist you with.
Working with Brandy was great. She made is so nice and easy to order what I needed.
Very easy to speak with also.
Hi Ross,
We're glad to hear that Brandy, provided you with great service. We hope to hear from you again soon!
Overview
CPAP.com has a rating of 3.5 stars from 1,469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CPAP.com most frequently mention customer service, live chat and new mask. CPAP.com ranks 2nd among CPAP sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Pamela,
Thanks so much for sharing your experience with us. Please let us know if there is anything else we can assist you with.