Great experience. Everything was easy and done quickly. I needed help with subscription and prescription.
I used the chat box to connect to CPAP.com and service rep was Daryl. He was very helpful and took care of my issue right away
Hey Karen,
That's wonderful! We hope to hear from you again soon.
Katherine was a huge help advising me on ordering my next CPAP! She had all of the answers and provided me with useful links. Saved me a lot of time!
My dog chewed up my cpap mask today and needed immediate help. Agnes from the customer service chat resolved my issue quickly and was super nice!
Hi Darren,
Bad doggie! We are glad to hear that Agnes, managed to resolve your concerns. Please let us know if there is anything else we can assist you with.
Carol spent a great deal of time with me. Definitely what is needed for a new customer
You have a great employee. Hold on to her!
Hi Paul, we are glad to hear that Carol, provided you with the service you deserve! Please let us know if there is anything else we can assist you with.
Always purchase my CPAP supplies here. Lots of good deals and most importantly their customer service team are superb.
Hi Dennis,
Thank you for sharing your experience with us. We appreciate your business and hope to hear from you again soon!
Crystal did a fantastic job helping me out with what I need. It was really appreciated and glad this site has great customer service.
Hey Eric,
That's great! Thanks for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Daryl assisted me via live chat on the website. He was efficient, pleasant and resolved my issue in a flash!
Hi Maya,
That's wonderful! Please let us know if there is anything else we can assist you with.
Flunk your sleep study like I did? Ask for Kyria... she will direct walk you through your options! No need to go anywhere else!
Hi Paul,
Thanks for sharing the experience you had with Kyria! Please let us know if there's anything else we can assist you with.
I have questions about the product (Resmed Nascal Mask) and my prescription. Agnes can help me with excellent and quick support. Thank you so much.
Hi Vachira!
We were very pleased to hear that Agnes was able to provide such excellent and quick service! We look forward to hearing from you again on your next order with us!
Had a mask that just did not fit right. They took it right back as they said with insurance. Thank you.
Great service from Crystal for a shipping order and address change. Thank you Crystal. Always a pleasure doing business with CPAP
Hi Scott,
Thank you for sharing your experience with us. We appreciate your business and we hope to hear from you again soon!
Latoya P was very accommodating with handling my order plus provided advice on the different choices I had. She was fantistic
Hello, we're glad to hear that LaToya, was able to provide you with excellent service! Please let us know if there is anything else we can assist you with.
Agnes was a huge help. She placed the order for me via chat. Easy and helpful and a good problem solver.
Hello,
That's great! Please let us know if there is anything else we can assist you with.
Representative Brittany was very pleasant and professional in resolving my issue. She deserves a huge monetary bonus and a pay raise.
Hi Ronald, thank you for letting us know what a wonderful job Brittany is doing! Please let us know if there is anything else we can assist you with.
Thank you for all. Good service
Agnes it's a good agent and she resolve my problem today
Have a nice day
Hi Denise,
You're most welcome. We'll be sure to share your kind words with Agnes and we hope to hear from you again soon!
Daryl was such a help today. I am new to CPAP and his immediate help with my issue was so wonderful!
Hi George,
We're glad to hear that Daryl, provided you with the level of care you needed. Please let us know if there is anything else we can assist you with.
I was in a time crunch for a replacement CPAP machine. Daryl was extremely helpful and I'm supposed to get my replacement within 24 hours!
Hi Alice,
That's wonderful! Please let us know if there is anything else we can assist you with.
Crystal has helped me go thru the questions I asked about the cpap machine and mask that I want. Very professional
Hey Connie,
That's great! Thank you for sharing your experience with us. We hope to hear from you again soon.
Quick and awesome service A+++++.
I was looking for a backup battery for my cpap machine and Chad hooked me up!
Awesome! We hope to hear from you again soon.
Overview
CPAP.com has a rating of 3.5 stars from 1,469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CPAP.com most frequently mention customer service, live chat and new mask. CPAP.com ranks 2nd among CPAP sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Daniel,
That's great! Thanks so much for sharing your experience with us. Please let us know if there is anything else we can assist you with.