Helpful and pleasant, Brandy the personal was friendly and well trained and very willing to help me get my order placed.
I just finished a live chat with Shelly. She was awesome. She took my concern and resolved it immediately. Thanks Shelly.
Hi Perry,
We're glad to hear that you received the needed assistance. Please let us know if there is anything else we can assist you with.
Brandy T. Was an excellent knowledgeable technician and she was able to answer all of my questions. I was very impressed.
Hi Kris, that is great! Thank you for letting us know that Brandy provided you with impressive service. Please let us know if there is anything else we can assist you with.
Daryl was friendly and helpful as I asked him to look at different masks since I wanted to try something new.
Hi Michelle,
That's wonderful! Please let us know if there is anything else we can assist you with.
I had an online chat with Agnes. She helped me correct my order error and with my machine settings. Very helpful.
Hi Louis,
Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Brandi did a great job helping me get my order placed. She took her time and was patient as I figured out what I needed to order. Nice job!
Hi Joseph, thank you for sharing your shopping experience with us! We hope to hear from you again soon.
After dealing with DMEs, it was a pleasure to get professional service from Daryl C at CPAP.com. He was helpful, courteous and knowledgeable
That's wonderful! Thanks for sharing your your experience with us. We hope to hear from you again soon.
Good assistance by Crystal and very helpful in hearing the issue and sending the adaptor hope its only the adaptor is the issue for the Resmed CPAP.
Thank you Crystal Appreciate your help.
Hi Gowthaman,
We're glad to hear that you received quick service. Thanks for sharing your experience with us and we hope to hear from you again soon!
These guys did a great job helping me cancel an order I placed by mistake! And then they help me find the right product and helped me order it.
We are always happy to assist! Please let us know if there is anything else we can help you with.
Chad was very helpful in identifying the issue. Customer service is always very good and have been very happy with my purchases from the company.
Hi Steve!
We are pleased to hear that Chad provided you with the needed assistance. We hope you enjoy your new products and please let us know if there is anything else we can assist you with
Crystal was super helpful and answered all my questions quickly. She made me confident that my order was correct and complete.
Give her a raise!
Thanks for the positive review! We will pass that info along. ;)
I was very happy getting the information i was looking for so i can chat with my dr about a different mask and head gear.
Hey Angie,
We're glad to hear that Daryl, provided you with the needed assistance. We hope to hear from you again soon.
I have dealt with three people at CPAP. All were great especially Crystal had a problem with a mask and she fixed it in a matter of minutes
Hi Thomas,
We're glad to hear that you received the needed assistance. Please let us know if there is anything else we can assist you with.
Can't believe some have had a bad experience at cpap.com.
I've always found everything I nedd, at competitive prices and a service with a smile.
Very nice and helpful people, who answered all my questions and concerns.
I will definitely use them from now on for all my CPAP needs!
Hi Troy,
Thank you for the kind words. We are looking forward to hearing from you again soon.
I called checking on status of a order talked to Jennifer she checked and the Doctor didn't put a number on the referral so she took care of me Thank you so much GREAT SERVICE
Hi Greg,
Thanks for letting us know that Jennifer provided you with great service! Please let us know if there is anything else we can assist you with.
Crystal was very informative and friendly. She gave me all the information I requested and provided links to the answers.
Hey Dee,
That's wonderful! We hope to hear from you again soon.
Brandy was very helpful in getting my parts order for me. Went over everything and was very polite. Excellent service
Hey Stephen, excellent! Thank you for sharing your experience with us. We hope to hear from you again soon!
Needed to cancel my order and did so through their texting system. Super easy to do so. Good customer service.
Hi Natalie,
Thanks for sharing your experience with us. We hope to hear from you again soon.
Daryl answered my questions and was very helpful! Very good service I'll send another review once I place my order
We're glad to hear that Daryl provided you with helpful service. We look forward to hearing from you again soon!
Overview
CPAP.com has a rating of 3.5 stars from 1,469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CPAP.com most frequently mention customer service, live chat and new mask. CPAP.com ranks 2nd among CPAP sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Janet,
We're glad to hear that you received the level of service you deserve. Please let us know if there is anything else we can assist you with.