Heath was very courteous and helpful. He answered all my questions, call was answered in timely manne. Would uses cpap. Com again
The lady who helped me was amazing! Very hospitable and helpful. Their team was very accommodating. Will definitely buy from here again.
Hey Sam, we are glad you received the service that you needed. We look forward to hearing from you again soon!
Excellent all the way. They were very helpful to walk me thought the purchase process. Excellent prices, product variety, and customer service.
Hello Maria, thank you for sharing your excellent experience with us! Please let us know if there is anything else we can assist you with.
Always had decent service from them. Recent order was back ordered, but Chad handled the cancellation of the order quickly for me.
Hi Robert,
We are sorry about the back order. Thanks for sharing your experience with us and we hope to hear from you again soon.
Erica checked and sent the document to Dr. Great customer service. Erica and chad. Thanks for help me get new cpap machine
Hi Debra,
You're most welcome! We're glad to hear that you received the service you needed. We hope to hear from you again soon.
Rep Agnes went our of her way thank you. Very pleased with her and her service. Can't wait to get my order.
Hey Robert,
That's great! Thanks for sharing your experience and we hope to hear from you again soon.
Thanks to Brandy for being able to answer questions about cpap travel batteries. I wish more people were as well trained Brandy.
Hi Charles,
Thank you for sharing the experience you had with Brandy. Please let us know if there's anything else we can assist you with.
I chatted via text with Daryl. He was pleasant and was able to resolve my issue in seconds.
I am very happy.
Hi Kathleen,
That's great! Please let us know if there is anything else we can assist you with.
Great guidance and customer service. Very easy to purchase exactly what I needed quickly and efficiently.
Great working with Carol at Cpap.com
Hi Carrie,
We're glad to hear that Carol, provided you with great service. Please let us know if there's anything else we can assist you with.
Daryl was very helpful in changing the shipping address of my order after I had placed it. I just had to provide the new address and that was it!
Hi Helena!
We are pleased to hear that Daryl provided you with the needed assistance. We hope you enjoy your new ordered products and please let us know if there is anything else we can assist you with!
Daryl helped me get refunded on shipping. It was super quick. He was very friendly and I was very impressed.
Hey Jennifer,
We are glad to hear that Daryl, provided you with the needed assistance. Thanks for sharing your experience with us and please let us know if there is anything else we can assist you with.
Walked in and was attended promptly, answered my questions, took my order and had me on my way in a New York minute!
Hi Jorge, my apologies for the delayed response. We are glad that LaToya, managed to provide you with amazing service! Please let us know if there is anything else we can assist you with.
I was able to email a pic to better explain my issue to Shelly and she was able to help me pick the exact part I needed.
That's wonderful! Please let us know if there is anything else we can assist you with.
Shelly provided the exact information I was trying to find out today. I wanted more information on MyAir data interpretation for my REMED Airsense10 usage. Thanks, Shelly!
Hey Judson,
We're glad to hear that Brandy, provided you with the answers you needed. Please let us know if there is anything else we can assist you with.
Great support by Daryl. He assisted in the changing of the order and providing the best advice in getting the order replaced and shipped.
Hi Trevor,
Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Kayla was able to help me with my return in a few minutes and was super helpful. All my interactions w/cpap.com have been excellent.
Hey Elizabeth,
That's great! Thanks so much for sharing your experience with us. Please let us know if there is anything else we can assist you with.
I really appreciated the way Dasha interacted with me. She was polite and sincere in her assistance with my return request. Thank you Dasha
I had a ton of questions about the ResMed 11 and other products and Agnes nailed them all! Thank you so much. You rock!
Hi Sergei,
You are most welcome! We are glad to hear that Agnes, provided you with the needed assistance. Please let us know if there is anything else we can assist you with.
Agnes was a great help today. She was able to help me with my problem and gave me information that will be helpful in the future.
Hi Sandra,
That's great! Thank you for sharing your experience with us. We hope to hear from you again soon.
Joy was great! If I ever need help again I am going to ask for Joy! She was very helpful, as it was my first time. Thank you so much!
Hi Amber!
Thank you for the great feedback, and we agree Joy is great! You are most welcome, and please don't hesitate to reach back out if there is anything we can ever further assist you with. Hope to hear from you soon!
Overview
CPAP.com has a rating of 3.5 stars from 1,469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CPAP.com most frequently mention customer service, live chat and new mask. CPAP.com ranks 2nd among CPAP sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Martha, thank you for letting us know Heath, provided you with great service! We look forward to hearing from you again soon.