Agnes was super efficient and handled my issues quickly and professionally. All done via web chat...
Such a great experience working with Jennifer J. Informative, friendly. Very helpful! With problem-solving and explaining!
Awesome! We hope to hear from you again soon.
Received fast and efficient assistance from Daryl. He understood my request and dealt with it quickly.
Hi Arv,
Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Agnes did a great accelerating my order and answering all questions and checking status - thank you!
Hey Benjamin,
You're most welcome! Thanks for sharing your experience with us. We hope to hear from you again soon.
Excellent service provided. Would use them again. Great company. I really appreciate the great chat response.
Hi David,
Thanks so much for letting us know that you received the needed assistance. Please let us know if there is anything else we can assist you with.
I just made my order online. The transaction was smooth and easy. At the chat box, it was Daryl who assisted me and he was very helpful.
Hi Edward,
Thanks for sharing your chat experience with us. We hope to hear from you again soon!
The staff helped me through the whole process to select the CPAP machine and place the order. I paid a little extra for the one day shipping.
Hi Neil,
Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Shelly was wonderful. Took care of issues expiditiously and thoroughly when my order was on hold. Thank you!
Hey Owen,
Awesome! We hope to hear from you again soon.
Daryl and Agnes were very helpful with me as we set up my account, verified my prescription arrived, and made my first order.
Hi Cynthia,
That's wonderful! We hope to hear from you again soon.
The problem that I had…was my product couldn't be shipped to Canada. Thanks Chad for your help! I will have to look more local
Hi Susan,
We are very sorry that we weren't able to ship your order to Canada. We are glad to hear that Chad provided you with the needed assistance and please let us know if there is anything else we can assist you with.
Daryl was helpful fro start to finish. He knew what I needed when I wasn't sure. He provided an unexpected discount and arranged quick shipping.
Hey Bob,
That's wonderful! Thanks for letting us know that Daryl, provided you with great service. We hope to hear from you again soon.
Crystal did a great job, very knowledgeable and helpful. It was a great experience to chat with her!
That's great! Thank you for sharing your chat experience with us. We hope to hear from you again soon.
Instant response, very helpful, took care of the shipping delay immediately, took a very short time to solve.
Hi Anthony,
That's great! Please let us know if there is anything else we can assist you with.
Agnes was extremely helpful and friendly. She was able to modify my order and change the shipping method quickly and efficiently. Thanks!
Hi Brandon,
Thank you for sharing your experience with us! We hope to hear from you again soon.
Brandy, went above and beyond the call of duty to resolve my issue. She is compassionate, a great listener and most important, she got the job done.
Hi Eduardo,
Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Chad was awesome. He made the return of my mask super easy. It took no more than a couple texts and my refund was accepted. Thanks Chad!
Hi Joel,
That's great! Thank you for letting us know that Chad, provided you with great text service. Please let us know if there is anything else we can assist you with.
Heath at Cpap.com provided great service and got me the cpap I needed in time for me to travel and was able to replace a broken one.
Hey Albert,
Thank you for letting us know that Heath, managed to provide you with the needed service. We hope to hear from you again soon!
Just had a awesome experience with Daryl. He was very informative and easy to work with. He got my issue resolved in a short amount of time.
Awesome! Please let us know if there is anything else we can assist you with.
Brandy is very helpful. I was unable to get a CPAP machine without a prescription. She guided me what I need to do. Very Useful:-)
Hi Chauncy,
Thank you for letting us know that Brandy, provided you with helpful service. Please let us know if there is anything else we can assist you with.
Carol M was great, smart and personable. Every customer service person everywhere
Should be as good at their job as Carol is!
Hi Tony, thank you for sharing the experience that you had with Carol. We will share your kind words with her and hope to hear from you again soon!
Overview
CPAP.com has a rating of 3.5 stars from 1,469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CPAP.com most frequently mention customer service, live chat and new mask. CPAP.com ranks 2nd among CPAP sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Andre,
Thank you for sharing your experience with us! Please let us know if there is anything else we can assist you with.