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CPAP.com

How would you rate CPAP.com?
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California
1 review
0 helpful votes
Follow Rudolph W.
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Thanks to Treonna for helping me with my order, provided excellent service! I will order products again through Cpap.com

Date of experience: December 4, 2020
Ashley T. CPAP.com Rep
over a year old

Hi Rudolph,
Thank you for sharing your chat experience with us! We look forward to hearing from you again soon!

Ohio
1 review
0 helpful votes
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Great service
December 20, 2021

Brandy from cpap.com made it a pleasure to do business with cpap.com. The refund process couldn't have been easier.

Date of experience: December 20, 2021
Ashley T. CPAP.com Rep
over a year old

Hi Dave,
That's awesome! We hope to hear from you again soon.

Georgia
1 review
0 helpful votes
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Spoke with Daryl who answered all of my questions, checked on my prescription and recommended several choices for a solution to my problem.

Date of experience: April 11, 2022
Ashley T. CPAP.com Rep
over a year old

Hey Bobby,
That's great! Please let us know if there is anything else we can assist you with.

Oklahoma
1 review
0 helpful votes
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Customer service
June 16, 2022

The customer service rep, Shelly, was very helpful and friendly. She answered my initial question and assisted me with my account. Thank you!

Date of experience: June 16, 2022
Ashley T. CPAP.com Rep
over a year old

Hi Linda,
You're most welcome! Thanks for sharing your experience with us. Please let us know if there is anything else we can assist you with.

Georgia
2 reviews
0 helpful votes
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Good call
December 23, 2020

She said everything in a way I could understand. The doctor told her what it should be and she explained it to him.

Date of experience: December 23, 2020
Ashley T. CPAP.com Rep
over a year old

Thank you for sharing your experience with us! Please let us know if there is anything else we can assist you with.

Ohio
1 review
0 helpful votes
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Awesome!
September 9, 2022

Daryl was great in helping me through chat. He was able to give me the info I needed quickly and everything went smoothly.

Date of experience: September 9, 2022
Ashley T. CPAP.com Rep
over a year old

Hi Christine,
That's wonderful! Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.

North Carolina
1 review
0 helpful votes
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New Order
December 18, 2019

Great help with all my needs and future business. It was a pleasure and certainly better than my current supplier Family Medical supply.

Date of experience: December 18, 2019
Ashley T. CPAP.com Rep
over a year old

Hi David, thank you for sharing your experience with us! We strive for excellence and we're glad to hear you received great service. Please let us know if there is anything else we can assist you with.

North Carolina
1 review
0 helpful votes
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Shelly was very helpful in getting a copy of my prescription because I have to go elsewhere for Cpap supplies. Kudos to Shelly.

Date of experience: July 11, 2022
Ashley T. CPAP.com Rep
over a year old

Hi Robert,
Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.

California
1 review
0 helpful votes
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Great customer service
November 28, 2022

Had a few questions and concerns, Daryl did a great job of answering my questions! He seemed to have the information I needed.

Date of experience: November 28, 2022
Ashley T. CPAP.com Rep
over a year old

Hi David,
Thanks so much for sharing your experience with us. Please let us know if there is anything else we can assist you with.

Missouri
1 review
0 helpful votes
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Thanks Shelly
October 10, 2022

The whole process with shelly was smooth and painless. Had a question about a online order status and she took care of it

Date of experience: October 10, 2022
Ashley T. CPAP.com Rep
over a year old

Hi David,
Thank you for letting us know that Shelly provided you with the needed assistance. Please let us know if there is anything else we can assist you with.

Texas
1 review
0 helpful votes
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Sorry, I had to short Kelsey in stars but you only gave me 5 to pick. So here are the extra stars *****

Date of experience: October 29, 2020
Ashley T. CPAP.com Rep
over a year old

Awesome! We'll be sure to pass those extra stars to Kelsey. We hope to hear from you again soon!

Texas
1 review
0 helpful votes
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Great Customer Service
October 13, 2022

Dealt with Shelley via the chat option on getting my order fixed. She was very kind and helped me with my issue quickly.

Date of experience: October 13, 2022
Ashley T. CPAP.com Rep
over a year old

Hi Kelli,
Thanks for sharing your chat experience with us. We hope to hear from you again soon.

Delaware
1 review
0 helpful votes
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Great service thus far
November 26, 2019

Brandy was very helpful and patient.
Hopefully, all this will work effortlessly.
If the equipment is as good as the service then great!

Date of experience: November 26, 2019
Ashley T. CPAP.com Rep
over a year old

Hey James we are pleased to hear that Brandy, provided you with great service! We're certain you will be happy with your purchase, but if you have any troubles, please let us know and we'll be more than glad to assist you. We hope to hear from you again soon.

Kansas
1 review
0 helpful votes
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Simple phone call
April 22, 2020

Very good experience. Representative was very helpful. Explained everything in simple and understandable terms.

Date of experience: April 22, 2020
Ashley T. CPAP.com Rep
over a year old

Hi Durrall,
That is wonderful! Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.

Arizona
1 review
0 helpful votes
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SteveL
April 26, 2022

Outstanding customer service, knowledge and execution from Taylor, thank you!
Call CPAP.com for all CPAP machines and support product.

Date of experience: April 26, 2022
Ashley T. CPAP.com Rep
over a year old

Hi Steve,
Thanks so much for the recommendation! We're glad you received the great service that you deserve. Please let us know if there is anything else we can assist you with.

California
1 review
0 helpful votes
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Agnes is a great help!
December 29, 2021

Agnes has a great help. She knew exactly what I was looking for, and gave me a link and info about it. This company offers great, quality products.

Date of experience: December 29, 2021
Ashley T. CPAP.com Rep
over a year old

Hi Dorothy,
Thank you for sharing your experience with us. We hope to hear from you again soon!

Minnesota
1 review
0 helpful votes
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CPAP.com support
December 4, 2020

Treonna did a great job helping my adjust my order via their Chat feature. It was quick and easy. Already got the email confirming the change.

Date of experience: December 4, 2020
Ashley T. CPAP.com Rep
over a year old

Terrific! Thanks for sharing your chat experience with us and we hope to hear from you again soon.

California
1 review
0 helpful votes
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I placed my order, then found that a new price was lower. I called, and they gave me the lower price (saved about 20%)

Date of experience: August 12, 2022
Ashley T. CPAP.com Rep
over a year old

Hi William,
We're glad to hear that you saved some money! Thanks for sharing your experience with us and please let us know if there is anything else we can assist you with.

Texas
1 review
0 helpful votes
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Very Helpful
January 8, 2022

Thank you Daryl. I certainly appreciate your time and efforts this morning. Very helpful and knowledgeable how to fix my issues. Again thank you

Date of experience: January 8, 2022
Ashley T. CPAP.com Rep
over a year old

Hi Greg,
You're most welcome! Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.

Pennsylvania
1 review
0 helpful votes
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Quick response
October 22, 2021

Chad was very quick to answer my questions and ready to help. Could Not complete payment and he showed me where to find code.

Date of experience: October 22, 2021
Ashley T. CPAP.com Rep
over a year old

Hi Amy,
That's great! Please let us know if there is anything else we can assist you with.

Overview

CPAP.com has a rating of 3.5 stars from 1,469 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CPAP.com most frequently mention customer service, live chat and new mask. CPAP.com ranks 2nd among CPAP sites.

service
577
value
477
shipping
413
returns
229
quality
388