CPAP.com

It was easy to get the help I needed for ordering a new Cpap machine. I wanted to talk to an actual human. After I texted my request and phone number, a pleasant, helpful young man (Daryl C) called me. Daryl knew the product well. In a matter of minutes my order was complete. A positive experience.

I called with a question about one of your products. Daryl was able to understand my issue, gave me the information I needed along with some helpful advice. Great customer service, which is increasingly rare these days. Thanks.

Katherine was a real person and helped me tremendously understand my options with the prescription. Would recommend this site to anyone looking for CPAP supplies. Prices were reasonable and straightforward.

I've purchased numerous items from CPAP.com and have always been happy. Today customer service was a great help resolving a problem with my order. I would recommend this company to anybody needing cpap supplies and equipment.

I have used CPAP.com exclusively for my supplies for almost 20 years. Recently, I had some issues with a web order. When I called it turned out that there was a slight legibility issue with my prescription (go figure, right?). Fortunately Mary B. Was on the line and she got me sorted and my stuff shipped out tout de suite. This had become particularly time sensitive as my primary machine had taken a dive at 2300 the previous night. CPAP.com has always provided exemplary customer service and good prices. There may be other places that do this kind of thing, but I have never had a reason to search for them.

I've been a loyal customer for quite some time. Throughout the years, all of my orders have arrived in a timely manner, with all items landing on my doorstep in perfect condition. One item in my last order, Simple Science CleanSmart CPAP disinfectant spray, which had not been closed tightly enough prior to shipment, leaked in the package and saturated most of the box. A quick call to Brandy T from CPAP.com customer service solved my problem in less than 5 minutes. She was able to replace damaged items and arrange for a new order right away! Accidents do happen so it's great to know that CPAP.com is there when you need them and that they have your back!

Agnes was prompt, responsive, and detailed in her assistance. After reviewing the nature of my request she took some information via secure form and connected me with a sales agent in order to process my order personally. While I don't recall that agent's name, she was also personable and helpful when we spoke on the phone. Would absolutely use this service again.

Chatted with Chad this evening regarding a brand new Capp machine I just received. We go camping without electricity and need a way to use it when sleeping. He guided me to what I needed. Was very helpful.

Ive been buying CPAP supplies from CPAP.com for almost a year now after having difficulty with our local providers. I have severe allergies and they have gone the extra mile helping me order the correct supplies and when I had to return the 1 item I had wrong it was a breeze! Family owned and operated I highly recommend going to them for all your needs! By the way Im a RN with over 30 years of experience so I am picky about who gets my thumbs up approval! Thanks CPAP.com! Love you all! If you you order and have everything they need you can expect to see it delivered the same day! Amazes me every time!

This company has been awesome in helping my husband find a new cpap mask. It's taken a few tries, and so we really appreciate their 30 day free trial period. We've had to return 2 masks and the process was seamless. Thank you to Korrine and the rest of the staff for working with us to find a solution. Your customer service is outstanding!

It was a breeze placing an order with Brandy at CPAP.COM. She is extremely friendly and responsive. Very Professional! CPAP.COM is the best for products and supplies. This is my second CPAP purchased through the company. They are much cheaper than alternative suppliers I have checked. Don't forget to get an inline filter as it really helps.

I have been searching for information on mask design and fit. Crystal at CPAP.Com was extremely patient and helpful. She provided useful information on products that met my needs in a very kind but business like manner.

My return of unopened, unused replacement parts was a little past the 30 day return limit so initially return was rejected because of "policy". (I sent it USPS - not tracked - my mistake, my problem - understood.) But why not exceed my expectation of a repeat, potentially lifelong customer?.

Rather than accept it and explain they offered a kind courtesy, I needed to call and lobby for a credit. Luckily with Heath's (customer service rep) kind and patient assistance, (and explaining that a lifetime customer would walk), a store credit was finally granted. (Policy over common sense decisions lead to penny wise, pound foolish results and lost customers - Cpap.com - empower staff to do the right thing out of the gate!)