On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
We looked and looked and called around for a tank cover. This cover fit our well snug and the material seems durable. The elastic at the bottom is very tight which requires two people to pull it over the tank. Time will tell on how well it holds up in the elements.
I was very satisfied with the service. The cushion looks great and I ordered the back cushion replacement today
Been looking for over a year for someone that could make a heavy duty cover for a round cushion we use as a dog bed!
Very good service and ease of ordering. Covers were delivered in one week.
Product arrived in a timely manner and looks great.
Gave dimensions on line and the fit was perfect. Delivery was quick and the material quality feels very good.
All questions answered so that I was able to order the cover I wanted.
Missing two items from my order. Other than that what i did recieve was correct and of good quality.
Received my custom made cover today and I like it so much I ordered another.
Customer service is excellent. Before making my custom cover they emailed me a mock-up design to ensure that it was perfect.
Received my custom made cover today and I like it so much I ordered another.
Customer Service Representatives are very helpful, knowledgeable & polite!
Very pleased with the ease in ordering. I did use the chat feature because I had some questions which were quickly answered. Looking forward to receiving my cover!
I got my cover very quickly! It looks to be very well made and should keep my tv dry during thunderstorms. I like how the seams are reinforced and sealed so water doesn't seep in it. I also personalized it with the Auburn logo (War Eagle!) which was also easy to do. I woukd definitely use them again and would recommend to otbers.
Looks great! Very happy with the quality and fit. I had the covers in under a week. Fast service considering they had to make them! Very impressed.
Tried to get assistance and it was useless; never sent the quote I asked for and told me repeatedly product was delayed and new delivery date unknown.
Attention to detail in the item constructed and materials used were durable.
Perfect fit! Customer service goes above and beyond to ensure precise measurements. I will be ordering again soon!
The cover is designed well and is just want I wanted However the length was just about 2" short to cover the braces on the back and the full front.
Charles, we are glad to note your satisfaction with the cover. However, to avoid the issue described and for a better fit on your bespoke covers, it is advisable that you share additional information like photographs, etcetera, which would help our team take that into a note before submitting your order to the manufacturing queue. Regards
First time customer and I am very pleased with Covers and all. After sending photo's and measurements, I was contacted by cover's and all to send them some additional measurements. They wanted to be sure that all the measurements were correct. I received my covers sooner than the estimated delivery date. The cover fit perfectly on my grill island. I would recommend covers and all!
Easy ordering and checkout. Arrived sooner than expected.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Lisa, we are sincerely sorry to note the inconvenience faced at the inquiry stages but are happy that you were able to place an order with us regardless. This order is currently in our manufacturing queue. Kindly connect with our online chat or drop us an email at info@coversandall.com in case any help is deemed necessary.