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Covers & AllReviews 25,233

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,838
shipping
332
quality
21,547
This company responds to reviews on average within 0 days

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Virginia
1 review
0 helpful votes
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Excellent product!
September 8, 2021

They did a great job in creating and ensuring measurements were accurate. Really appreciate both the product and dedication to customer service!

Date of experience: September 8, 2021
California
1 review
0 helpful votes
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No service
September 8, 2021
Updated review

TRied to get two orders combined to save shipping, and was told this is not possible. One order made on a Sunday, the second on Monday morning, not possible to call company and talk to a person who can help, I will find someone else in the future. Still have not received first order

Date of experience: September 8, 2021

Would have preferred a tapered cover, but this will...
August 28, 2021
Previous review

Would have preferred a tapered cover, but this will work

Date of experience: August 28, 2021
Georgia
1 review
0 helpful votes
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Surprise
September 8, 2021

One of the best companies I have dealt with a while. Great customer service and attention to details

Date of experience: September 8, 2021
Illinois
1 review
0 helpful votes
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So Far So Good But
September 8, 2021
Updated review

Overall process was fine, however, discount code when subscribing and making first purchase indicated free shipping, but shipping charges were applied for this first purchase.
I ordered a custom fitted firepit cover and the process and delivery was smooth. The cover looks good and fits well. Time will tell how it actually wears, so I can't report on longevity. I would have given it a higher rating had it not been for one, hopefully, minor issue. It arrived with two small pit marks on the outer cover fabric. They look like burn marks. One of them appeared to slightly breach the fabric. I did not want to go through the re-packaging and return hassle, and wait for the turnaround process. So I put a drop of super glue on each burn pit, and I am hoping for the best. I tried several times to upload a photo but the add a photo image upload did not seem to recognize the file.

Date of experience: September 8, 2021

Overall process was fine, however, discount code when...
August 27, 2021
Previous review

Overall process was fine, however, discount code when subscribing and making first purchase indicated free shipping, but shipping charges were applied for this first purchase.

Date of experience: August 26, 2021
Georgia
1 review
0 helpful votes
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User Friendly
September 8, 2021

Good website. Easy to maneuver. The order process could use some error messaging to guide the user through it.

Date of experience: September 8, 2021
Banner B. — Covers & All Rep
over a year old

Hello Martina. Thank you for ordering with Coversandall and reviewing your buying experience.

All our product pages are dynamic. In case unsuitable or incorrect information is entered, we do display an error message in red just below the corresponding field.

We are always looking for ways to improve; if you feel we can change something to make it simpler, please feel welcome to write to us at feedback@coversandall.com.

Ohio
1 review
0 helpful votes
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Owner
September 8, 2021

He had a bunch of custom details me to the covers the staff was willing to work with me and make sure that they were in the right place

Date of experience: September 8, 2021
Florida
2 reviews
0 helpful votes
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Homeowner SZ
September 8, 2021

I am Very satisfied, easy customer experience. Will recommend

Date of experience: September 8, 2021
Washington
1 review
0 helpful votes
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Quality With a Hitch
September 8, 2021
Updated review

Very convenient and easy to use platform for custom order, except for the section wherein the placement of the ties is specified. This section was confusing because the illustrations were ambiguous. I think this is the reason why the ties were placed at the ends, rather than along each side, of the pillow covers.

Date of experience: September 8, 2021
Banner B. — Covers & All Rep
over a year old

Hello Carl. Thank you for reviewing your recent Coversandall purchase for custom cushion covers.

Please accept our apologies if you found the example images to be inadequate. We have tried to make the product pages as informative as possible but understand there is always room for improvement. Your feedback is important to us and we are sharing it with our site development team.

On your order you selected "Ties at Middle (Width Wise)" so they should be in the center of opposite sides as shown in this image:

https://cdn.coversandall.com/option/value/picture/Ties-at-middle-of-Length-Side_1.jpg

If this is not the case, could you please write to us at feedback@bannerbuzz.com with a picture of the covers showing the actual placement of the ties? Kindly also mention your preferred resolution. Once the error is identified we are committed to offering a replacement. Alternatively, if you are fine with using the product as is, we will be happy to provide a partial refund or instore credit.


Very convenient and easy to use platform for custom...
August 27, 2021
Previous review

Very convenient and easy to use platform for custom order.

Date of experience: August 27, 2021
New Jersey
1 review
0 helpful votes
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Great experience, and excellent product
September 8, 2021
Updated review

Thank you for great experience, and what a wonderful product. High quality and great craftsmanship. Thank you

Date of experience: September 8, 2021

Thank you for great experience
May 31, 2021
Previous review

Thank you for great experience

Date of experience: May 31, 2021
California
2 reviews
0 helpful votes
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Custom cover
September 8, 2021
Updated review

Excellent customer service and ease of ordering online and excellent customer service over the phone

Date of experience: September 8, 2021

Excellent customer service and ease of ordering online
August 26, 2021
Previous review

Excellent customer service and ease of ordering online

Date of experience: August 26, 2021
Florida
1 review
0 helpful votes
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The table cover fits great.
September 7, 2021

Customer service was helpful, did a good job explaining everything, got the table cover on time.

Date of experience: September 7, 2021
Georgia
3 reviews
29 helpful votes
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Custom cover
September 7, 2021
Updated review

Overall excellent... product was made very well to our specifications and we will be ordering several more.

Date of experience: September 7, 2021

IT TOOK US 2 HOURS, 2 TECHS AND ININTELLIGIBLE SERVICE
August 23, 2021
Previous review

IT TOOK US 2 HOURS, 2 TECHS AND ININTELLIGIBLE SERVICE. THE WORST I HAVE EXPERIENCES.

Date of experience: August 20, 2021
Vermont
1 review
0 helpful votes
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It fits perfectly
September 7, 2021

Looks great and does the job protecting the table from winter

Date of experience: September 7, 2021
Washington
2 reviews
0 helpful votes
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Excellent custom firepit cover
September 7, 2021
Updated review

Easy ordering and 20% off! Great start to my new firepit cover. The fabric feels and looks nice. There were many options to secure the cover. I chose elastic around the bottom and the quality is good.

Date of experience: September 7, 2021

Easy ordering and 20% off!
August 20, 2021
Previous review

Easy ordering and 20% off! Great start to my new firepit cover.

Date of experience: August 20, 2021
Colorado
2 reviews
0 helpful votes
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Metal fence cover - Riverside CA
September 7, 2021

Easy to make order. Speed of delivery was excellent. Product was as expected. Will accomplish what I sought it to do. That is, cover a metal fence so no one could see through it.

Date of experience: September 7, 2021
Massachusetts
1 review
0 helpful votes
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Gas Fire Pit Table Cover
September 7, 2021

Love the attention to details, such as Selecting the proper style.
And I prefer using ApplePay, thank you.
Best of all, Made in USA

Date of experience: September 7, 2021
New York
1 review
0 helpful votes
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Great product
September 7, 2021

Very easy to order, great product, fast service, thank you

Date of experience: September 7, 2021
Florida
1 review
0 helpful votes
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Custom made perfect
September 7, 2021

I needed a custom made item. I gave them my dimensions and they quickly sent me a design.
Very fast responses and fast shipping.

Date of experience: September 7, 2021
California
1 review
0 helpful votes
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Perfect Fit
September 7, 2021

We looked and looked and called around for a tank cover. This cover fit our well snug and the material seems durable. The elastic at the bottom is very tight which requires two people to pull it over the tank. Time will tell on how well it holds up in the elements.

Date of experience: September 7, 2021
New York
1 review
0 helpful votes
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Cushion cover
September 7, 2021

I was very satisfied with the service. The cushion looks great and I ordered the back cushion replacement today

Date of experience: September 7, 2021