business logo of Covers & All

Covers & AllReviews 25,231

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
How would you rate Covers & All?
grey star
grey star
grey star
grey star
grey star

Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,838
shipping
332
quality
21,547
This company responds to reviews on average within 0 days

Instant Feedback

49,024 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow SK J.
Unfollow SK J.
Share Review
Report Review

Fantastic
September 9, 2021

These guys are awesome. I have placed multiple orders now and have yet to be disappointed. Every order has been flawless, received 1 to 3 days before their estimate, which is always a nice surprise. Pretty sure I'm addicted, and looking for more things that I can cover. Great pricing, great communication, great product.

Date of experience: September 9, 2021
Georgia
1 review
0 helpful votes
Follow Bob H.
Unfollow Bob H.
Share Review
Report Review

Quality product and a great buy!
September 9, 2021
Updated review

SO far SO good. Pricing is very reasonable. Looking forward to seeing the quality of the cover and it fits. My measurements are exact, so please take that into account when you add leeway.

Turned out even better than I was hoping for. Again, consider how much leeway you want. For me, 1-inch is plenty.

And thank you!
Bob

Date of experience: September 9, 2021

SO far SO good
August 25, 2021
Previous review

SO far SO good. Pricing is very reasonable. Looking forward to seeing the quality of the cover and it fits. My measurements are exact, so please take that into account when you add leeway.

And thank you!
Bob

Date of experience: August 25, 2021
Illinois
1 review
0 helpful votes
Follow Ladd B.
Unfollow Ladd B.
Share Review
Report Review

Wrong number
October 8, 2021

The number listed on the order was7721 I got 7821but they quickly got another order going u still have a customer

Date of experience: September 8, 2021
Florida
1 review
0 helpful votes
Follow null H.
Unfollow null H.
Share Review
Report Review

Great products
September 8, 2021
Updated review

Took the time to check my measurements and product quality is the best

Date of experience: September 8, 2021

Like your products
August 19, 2021
Previous review

Like your products

Date of experience: August 19, 2021
California
1 review
0 helpful votes
Follow Jeanne F.
Unfollow Jeanne F.
Share Review
Report Review

Was a little nervous about taking my own measurements but the customer service rep made it easy and was very patient with me.
Covers arrived in good length of time and fit beautifully.
Very pleased.

Date of experience: September 8, 2021
Florida
1 review
0 helpful votes
Follow Richard Z.
Unfollow Richard Z.
Share Review
Report Review

I called with a couple of questions which were quickly answered.

Date of experience: September 8, 2021
New York
2 reviews
0 helpful votes
Follow Howard S.
Unfollow Howard S.
Share Review
Report Review

Cover for Patio Dining set
September 8, 2021

Easy to customize the order. Needed measurement clearly explained.

Date of experience: September 8, 2021
Ohio
2 reviews
0 helpful votes
Follow Sherri A.
Unfollow Sherri A.
Share Review
Report Review

Cushion Delivered Filthy
September 8, 2021

The cushion arrived filthy dirty from India. Not acceptable.

Date of experience: September 8, 2021
Banner B. — Covers & All Rep
over a year old

Hello Sherri. Please accept our apologies in case there were any marks left over from the work area. We will share this feedback with the team. Meanwhile, please note that the material has a PU coat and you can wipe it off with a soapy cloth.

If you need further assistance, please do not hesitate to raise a ticket through your Coversandall account. Attaching a few pictures of the cover clearly showing the problem will help us provide a prompt and accurate resolution.

Maryland
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Exceeded my expectations
September 8, 2021

Great follow up on order detail, great quality, timely delivery.

Date of experience: September 8, 2021
Massachusetts
1 review
0 helpful votes
Follow Allison X.
Unfollow Allison X.
Share Review
Report Review

Terrific products
September 8, 2021

I had an oddly-sized chair and the rep contacted me to ensure the dimensions were correct. And they were, the cover is perfectly-sized and very high-quality. It also arrived earlier than estimated. Excellent service, overall.

Date of experience: September 8, 2021
Georgia
1 review
0 helpful votes
Follow Ralph D.
Unfollow Ralph D.
Share Review
Report Review

Great product and service?
September 8, 2021

We ordered two custom covers for our pontoon couches. Their was a problem with one of them but Covers & All handled it quickly and to our satisfaction. We'll definitely use them again

Date of experience: September 8, 2021
New York
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Share Review
Report Review

Great fit
September 8, 2021

Easy measuring instructions, speedy delivery and well built product

Date of experience: September 8, 2021
South Carolina
1 review
0 helpful votes
Follow Timothy L.
Unfollow Timothy L.
Share Review
Report Review

4 piece grill cover
September 8, 2021

We ordered a cover for our 4 piece grill set we purchased through Wayfair. We couldn't be more pleased with the results. You are given instructions on measuring and then they email you a drawing to confirm measurements and what the end result will be. We made a couple more changes that we had left out and received an updated drawing. We chose the thickest material offered and were very happy with it. We also received it 7 days earlier than they anticipated. Such a great company to work with!

Date of experience: September 8, 2021
Georgia
1 review
0 helpful votes
Follow Carl L.
Unfollow Carl L.
Share Review
Report Review

Chat function seems useless..
September 8, 2021

Chat function seems useless. Hope the cover is good!

Date of experience: September 8, 2021
California
1 review
0 helpful votes
Follow Beverly I.
Unfollow Beverly I.
Share Review
Report Review

Would purchase again
September 8, 2021

Ordering was easy, hopefully the product will be as described and of good quality.

Date of experience: September 8, 2021
Pennsylvania
1 review
0 helpful votes
Follow Charlie P.
Unfollow Charlie P.
Share Review
Report Review

Very prompt delivery.
September 8, 2021

Nice product and fit was quite well. Recommend this experience.

Date of experience: September 8, 2021
California
1 review
0 helpful votes
Follow Tamara R.
Unfollow Tamara R.
Share Review
Report Review

Great price. Great Quality
September 8, 2021
Updated review

Great customer service. The shipping was faster than expected!

Date of experience: September 8, 2021

Live chat was quick and helpful
August 26, 2021
Previous review

Live chat was quick and helpful

Date of experience: August 26, 2021
Kentucky
2 reviews
0 helpful votes
Follow Lillie A.
Unfollow Lillie A.
Share Review
Report Review

It was easy to place order but very hard for me to do the measurements.

Date of experience: September 8, 2021
Texas
1 review
0 helpful votes
Follow null C.
Unfollow null C.
Share Review
Report Review

ABSOLUTELY WOW!
September 8, 2021
Updated review

Website was very easy to use, shipping was fast! The covers are beautiful, far beyond our expectations! Thank you!

Date of experience: September 8, 2021

Great prices and collections!
August 19, 2021
Previous review

Great prices and collections! Very user-friendly website!

Date of experience: August 19, 2021
Tennessee
2 reviews
0 helpful votes
Follow Sherry M.
Unfollow Sherry M.
Share Review
Report Review

Would Highly Recommend@
September 8, 2021

Easy order process! The information tabs provided clear instructions for measuring our furniture.

Date of experience: September 8, 2021