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Covers & AllReviews 25,231

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,838
shipping
332
quality
21,547
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Australia
1 review
0 helpful votes
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Cushion covers
September 14, 2021

Very happy with the cushion covers. The material appears to be of good quality and the workmanship of a high standard. Delivery was really quick and easy.

Date of experience: September 14, 2021
California
1 review
0 helpful votes
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BBQ Grill cover
September 14, 2021

Sturdy material and a perfect fit. Great communication.

Date of experience: September 14, 2021
Florida
1 review
0 helpful votes
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Be careful I ordered 2 covers and provide measurements per their website. When received I immediately notified them the covers were short. It did not fit my sofas. They are not providing any resolution on my $600 short un-usable covers.
What type of company operates like this?

Date of experience: September 14, 2021
California
1 review
0 helpful votes
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BBQ cover
September 14, 2021

I was pleasantly surprised of the great quality of the BBQ cover. It fit perfect. All is good.

Date of experience: September 14, 2021
Connecticut
2 reviews
0 helpful votes
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The best covers ever made
September 14, 2021
Updated review

Great website and your measurement guide is flawless.

Date of experience: September 14, 2021

Quality product at a fair price
August 26, 2021
Previous review

Well built covers. I was shocked by the great quality of the product. I would highly recommend.

Date of experience: August 26, 2021
Florida
2 reviews
0 helpful votes
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Great
September 14, 2021

Everything fit perfectly, took less than 2 weeks from order to delivery, considering it it is custom made, and comes all the way from India that is quite a feat.
Wish you had more fabric choices, but other than that everything was great.

Date of experience: September 14, 2021
Texas
1 review
0 helpful votes
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Excellent work
September 14, 2021

I like it. Looks great, and perfect fit. Easy to put on and take off also.

Date of experience: September 14, 2021
Oregon
1 review
0 helpful votes
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It was all good
September 14, 2021

Web site was very easy to use. Package arrived a few days sooner than expected. Quality of the materials was excellent. Item will last for many, many years.

Date of experience: September 14, 2021
New York
1 review
0 helpful votes
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Custom chair cover and cushions
September 14, 2021

So easy to use! They show you simple measurements to take and describe the different fabric choices. So impressed how fast the turnaround time was and by the quality of the materials. Highly recommend this site! Very happy with my outcome and will use again.

Date of experience: September 14, 2021
California
1 review
0 helpful votes
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Almost all good!
September 14, 2021

Would have given 5 stars if I could have gotten a reply to the question I sent in on your website.

Date of experience: September 14, 2021
California
1 review
0 helpful votes
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Terrible experience ordering
September 28, 2021

Website was terrible for trying to order. Order arrived but without inserts. Despite being called "Covers and All" all I got was the covers.

Date of experience: September 14, 2021
Banner B. — Covers & All Rep
over a year old

Hello Andrew. We are sorry to note your disappointment.

However, the product you have ordered is Custom Shape Cushion Covers (not cushions). We did introduce cushion inserts as an addon sometime ago. We intend to continue offering the option; however, our development team has taken it offline temporarily while we evlauate other features associated with this offering. Sadly, at this time we are unable to predict when the cushion inserts will be available again.

If you have additional comments or questions, please feel welcome to write to us at feedback@coversandall.com.

Arizona
2 reviews
0 helpful votes
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Very impressed!
September 14, 2021
Updated review

Great prices. Easy to use. Quality was much better than I expected for the prices.

Date of experience: September 14, 2021

Great prices
September 11, 2021
Previous review

Great prices. Easy to use.

Date of experience: September 11, 2021
California
1 review
0 helpful votes
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Great product
September 14, 2021

Great customer service very helpful I would use them again

Date of experience: September 14, 2021
New Jersey
1 review
0 helpful votes
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Beyond horrible customer service
September 28, 2021

Do not purchase from this company. They sent an incorrect and unusable product when I ordered a custom hammock cover. I have been working for nearly 3 months to get a refund and am being run around in circles by the company and are now ignoring my emails. Details videos have been sent showing that the measurements are off (too small), pictures, etc. and they company recently closed my case out saying that I was not responding to them (blatantly false -- I have the 11 different communications saved which I've sent them over the last 3 months). DO NOT BUY. BUYER BEWARE. I have had to now handle the fact that I received an unusable product by initiating a dispute with the CC company.

Date of experience: September 14, 2021
Banner B. — Covers & All Rep
over a year old

Hello Daniel. We are truly sorry to learn that your recent experience with us has left you disappointed. Per our records, your concern was first raised via an email on 3 August.

We passionately handcraft hundreds of custom covers each day according to the measurements and instructions you provide. Admittedly, sometimes we make a mistake; we are firmly committed to making it right once the error is established. To establish the error, pictures (sometimes a video) clearly showing the problem is required. This is a standard and reasonable request and is mentioned in our Terms of Use as necessary.

We understand and appreciate that you shared several pictures with us. Regrettably, none of the pictures had a readable measurement. This is why a video showing the stitch to stitch measurement was requested. We are not sure why some of your emails did not reach us; kindly check the email address you sent them to as we cannot see that in the trail emails.

This video was finally received on 14 September; in the video the size does appear to be 157.25" which is the measurement you added. The product page lists 1-2 inches leeway; the sag in the cover as visible in the video takes up this leeway.

While we respectfully maitain there is no error in fabricating the cover, for your satisfaction a full refund has been processed on 24 September. Once again, we are very sorry that this experience has left you with a bad taste. Should you have additional feedback, please feel welcome to write back to us at feedback@coversandall.com.

Wisconsin
1 review
0 helpful votes
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Brian D
September 14, 2021

So far so good. Cover arrived a day early and it was just as described online and exactly what I ordered. Time will tell if it will hold up to the elements as they described under the product review for the cover that I purchased.

Date of experience: September 14, 2021
Illinois
2 reviews
0 helpful votes
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Super easy to order
September 14, 2021

After a few iterations with the company regarding the exact measurements of a rectangular table with curved corners I finally received my cover the other day. It couldn't be more perfect. Very happy... top notch quality.

Date of experience: September 14, 2021
Indiana
1 review
0 helpful votes
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Easy custom covers
September 14, 2021

Found the company online doing some basic searches and am really happy with the results. Took me a minute to figure out the exact dimensions of the cover I needed to make but once that was sorted out the process was super smooth and the proof approval process was great.

Date of experience: September 14, 2021
Colorado
3 reviews
0 helpful votes
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Weber Kettle
September 14, 2021

Excellent. Staff worked with me to get correct measurements.

Date of experience: September 14, 2021
Indiana
1 review
0 helpful votes
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Chicken Lady
September 14, 2021

I seemed easy to order. I had been looking for a new shade.

Date of experience: September 14, 2021
Georgia
2 reviews
0 helpful votes
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Excellent Covers!
September 14, 2021
Updated review

Extremely easy website to maneuver. I love the way the system automatically puts in your measurements.

Date of experience: September 14, 2021

Extremely easy website to maneuver
October 9, 2020
Previous review

Extremely easy website to maneuver. I love the way the system automatically puts in your measurements.

Date of experience: October 9, 2020