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Covers & AllReviews 25,231

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,838
shipping
332
quality
21,547
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New Mexico
1 review
0 helpful votes
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Fire Pit Cover
September 14, 2021

Your web site was easy to use. I had a question and called for support and my question was answered to my satisfaction. I received my product in a reasonable amount of time.

Date of experience: September 14, 2021
California
1 review
0 helpful votes
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This company will do anything possible to NOT accept responsibility for their errors. Of all the orders I had with them, they failed miserably on the latest one. They worked very hard to prove it was not their fault. But in the end the order confirmation is FACT and if the covers do not match the order, THEY ARE WRONG. Solution, 20% off if I want to spend another $500 to replace the covers. How generous of you. You had a customer for life and I ordered fairly often for new items around my house. But to you, this little $500 order was not worth you saving the business with me. Great job, your service is for crap.

+1
Date of experience: September 14, 2021
Texas
1 review
0 helpful votes
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Leather ottoman cover
September 14, 2021

The product is excellent quality and fits perfectly!

Date of experience: September 14, 2021
Oregon
1 review
0 helpful votes
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6-Patio Chair Covers
September 13, 2021

The custom process is a center of excellence in ordering. I have found the patio chair cover i have been looking for and ordered six for an outside dining table and chairs. I look forward to receiving them as soon as possible.

Date of experience: September 13, 2021
Colorado
1 review
0 helpful votes
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Bad product
September 13, 2021

Terrible customer service, this survey takes too long

Date of experience: September 13, 2021
Indiana
1 review
0 helpful votes
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Product and service were both top notch!
September 13, 2021
Updated review

I was able to get my questions answered through the chat, which responded very quickly.

Date of experience: September 13, 2021

I was able to get my questions answered through the...
August 15, 2021
Previous review

I was able to get my questions answered through the chat, which responded very quickly.

Date of experience: August 15, 2021
Nevada
1 review
0 helpful votes
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Pleasantly surprised
September 13, 2021

Covers were heavy duty and looked great... if they wear as well as they appear to be made, it will be awesome

Date of experience: September 13, 2021
Washington
1 review
0 helpful votes
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So far so good. Just received and have covered our new couch.

Date of experience: September 13, 2021
Canada
1 review
0 helpful votes
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Wrong color
October 13, 2021

I was expecting it to be dark gray like my previous order

Date of experience: September 13, 2021
Idaho
1 review
0 helpful votes
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Patio Project
September 13, 2021

Items as ordered. Came ahead of schedule. Very pleased.

Date of experience: September 13, 2021
Nebraska
1 review
0 helpful votes
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Bruce
September 13, 2021

Completely satisfied. The cover fits perfectly and is made of a tough durable material

Date of experience: September 13, 2021
Virginia
1 review
0 helpful votes
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Meticulous in measuring!
September 13, 2021

This company really cares that you get exactly the right cover that fits it precisely. They asked me to verify minute details often until they were positive I was satisfied.

Date of experience: September 13, 2021
California
2 reviews
0 helpful votes
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...
September 13, 2021

The product looks great and is better than we had expected.

Date of experience: September 13, 2021
California
1 review
0 helpful votes
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Great service and good quality product
September 13, 2021

This was my first time using Covers&all and didn't know what to expect. The initial response with a draft of the dimensions was very helpful to ensure that the finished product matches my own measurements. The final product was very nice and fits very snuggly over my outdoor bar cabinets. I would use their service again.

Date of experience: September 13, 2021
Texas
1 review
0 helpful votes
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Table Top Grill cover
September 13, 2021

Followed measurement instructions and it fits perfectly, the material is high quality and is sewn and constructed flawlessly.

Date of experience: September 13, 2021
Florida
3 reviews
1 helpful vote
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Love it!
September 13, 2021

The cover is sturdy and fits perfectly on my neck pillow.

Date of experience: September 13, 2021
Georgia
1 review
0 helpful votes
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Bench cover
September 13, 2021

Very satisfied. BUT…why are pockets with handles on each side sewn on upside down?

Date of experience: September 13, 2021
Washington
1 review
0 helpful votes
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I would order from them again
September 13, 2021
Updated review

One of the easiest websites to order from and were careful to make sure the cover would fit.

Date of experience: September 13, 2021

One of the easiest websites to order from
August 25, 2021
Previous review

One of the easiest websites to order from

Date of experience: August 25, 2021
Georgia
1 review
0 helpful votes
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Missing Grommets
September 13, 2021

Missing Grommets as requested but otherwise my first impression is that it's a great cover.

Date of experience: September 13, 2021
California
2 reviews
0 helpful votes
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Great Pergola Cover
September 13, 2021

Easy experience, great product. Very happy with the result.

Date of experience: September 13, 2021