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Covers & AllReviews 25,231

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,838
shipping
332
quality
21,547
This company responds to reviews on average within 0 days

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Virginia
1 review
0 helpful votes
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Awesome website
September 16, 2021

Overall experience was great. Couldn't be easier to purchase. Will recommend this company to everyone I know in need of a cover.

Date of experience: September 16, 2021
Oregon
1 review
0 helpful votes
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Firepit cover
September 16, 2021

I ordered the size I needed on your website and am very happy with it.

Date of experience: September 16, 2021
District of Columbia
1 review
0 helpful votes
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Recent purchase
October 16, 2021

Labor Day Sale advertised as 25% off, upon checking out it was a max 100 dollars off. I had spent so much time measuring during the order, I went through with the transaction. The advertisement was misleading, I will not do business there again.

Date of experience: September 16, 2021
Banner B. — Covers & All Rep
over a year old

Luis, we are sorry to note your disappointment with the discount received. While we appreciate your point of view, we would like to convey that every offer comes with its own defined maximum and set of conditions. Thus, we could not offer a flat 25% on the product cost as desired, lest otherwise, it would have been in excess of the maximum defined for this offer. Regardless, we hope your experience of the product spurs you to believe in our abilities and encourages you to place an order with us in future.

Arizona
1 review
0 helpful votes
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Great cover!
September 16, 2021
Updated review

Fast and easy order process. Will update when item received.
UPDATE: Received the cover earlier than promised and it fit perfectly! The material and workmanship were impressive. Have another project and will be ordering a custom cover for it also.

Date of experience: September 16, 2021

Fast and easy order process
September 2, 2021
Previous review

Fast and easy order process. Will update when item received.

Date of experience: September 2, 2021
Texas
1 review
0 helpful votes
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Custom fit.
September 16, 2021

Great value and flexibility. It was a very quick turnaround also.

Date of experience: September 16, 2021
Georgia
1 review
0 helpful votes
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My two burner cooktop.
October 16, 2021

Good experience, till they said it will take 15 days.

Date of experience: September 16, 2021
Banner B. — Covers & All Rep
over a year old

Vince, we appreciate the candid feedback. Sadly, owing to the custom nature of the job it takes approximately that amount of time to have the goods made and delivered. Hopefully, once you receive your order, you'd be able to put greater faith in our offerings and our services. Feel encouraged to connect with our 24 x 7 chat support in case any help is deemed necessary. Regards

Florida
1 review
0 helpful votes
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Great experience
September 16, 2021

Product is what we were looking for at an affordable price. The curtain arrived over 2 weeks earlier than expected

Date of experience: September 16, 2021
Ohio
1 review
0 helpful votes
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Bar cover
September 16, 2021

Bought this style to cover an outdoor bar. It fits perfect and appears to be very well made

Date of experience: September 16, 2021
Florida
1 review
0 helpful votes
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Not based in GA
September 16, 2021

At first I thought I found a great source for new cushion covers close to Jacksonville only to find out all their production and support are in INDIA. Now it's going to take twice as long to get my order and any support I need comes with an accent I can't understand. The website is misleading saying they're in Lawrenceville, GA. There should be a disclaimer that all products are made and shipped from India for full disclosure.

Date of experience: September 16, 2021
Pennsylvania
2 reviews
0 helpful votes
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Covers & All Great Job!
September 16, 2021
Updated review

This is my second time using Covers&all, my first order was for my outdoor furniture and the covers are fantastic. Ordering is simple and fast.

Date of experience: September 16, 2021

This is my second time using Covers&all, my first order...
September 2, 2021
Previous review

This is my second time using Covers&all, my first order was for my outdoor furniture and the covers are fantastic. Ordering is simple and fast.

Date of experience: September 2, 2021
Tennessee
1 review
0 helpful votes
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Great Value
September 16, 2021

It was easy to measure for the cover. Customer service even contacted me for verification of all measurements. They made it so quickly. I was surprised it came so fast, since it was custom made.

Date of experience: September 16, 2021
California
1 review
0 helpful votes
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High Quality
September 16, 2021

The selection and purchasing process is smooth & easy. Can't wait to see the product.

Date of experience: September 16, 2021
Maine
1 review
0 helpful votes
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President
September 16, 2021
Updated review

Good Job with instructions on measurements. Thank you

Date of experience: September 16, 2021

Good Job with instructions on measurements
September 2, 2021
Previous review

Good Job with instructions on measurements. Thank you

Date of experience: September 2, 2021
California
1 review
0 helpful votes
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Heavy duty, excellent quality! Logo looks great!
September 16, 2021
Updated review

Ordering was easy. Lot's of good options. Final product exceeded expectations. Well built, logo looks great.

Date of experience: September 16, 2021

Ordering was easy
August 11, 2021
Previous review

Ordering was easy. Lot's of good options. Looking forward to seeing the final product.

Date of experience: August 11, 2021
Colorado
3 reviews
13 helpful votes
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I ordered a hot tub cover. I received a hot tub cover shell. NOT WHAT I ORDERED. This is misleading at the least and more likely false advertising.

Date of experience: September 16, 2021
Banner B. — Covers & All Rep
over a year old

Scott, we are sorry to note your disappointment with the order. Our company custom manufactures goods based on the choices made and the information submitted with the order form. Your order confirmation email shows that the hot tub cover was ordered in the black Cover Max fabric. As briefed on our product pages, the Cover Max fabric is a PVC coated polyester that has a vinyl-like feel. Thus, as long as the product construct matches the measurements and details submitted for this order, we have provided what was ordered and have, therefore, in no way, misled or falsely advertised about the product as claimed.
Please note that Covers&All is not liable for incorrect purchases made based on rough assumptions, as such information can be checked with our chat and phone support before submitting an order. Also, one could order a swatch kit to determine the quality of the different fabrics that we offer.
Per our policy limitations, returns are not admissible for our custom orders as each item is assembled from scratch. And a refund or replacement is also not possible either as this order was made as ordered. While we regret the turn of events there is little that can be done in such cases.

Virginia
1 review
0 helpful votes
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Great company
September 16, 2021
Updated review

Good experience, good product, good quick shipping.

Date of experience: September 16, 2021

Good experience
August 31, 2021
Previous review

Good experience

Date of experience: August 31, 2021
Colorado
1 review
0 helpful votes
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Quality on Steroids
September 16, 2021

Everything -- from working on the dimensions, to information about how to order, to the ordering itself, to communication about where our order was in the process, to shipping and then receiving our cover -- the whole experience from beginning to end was easy and well-organized. Customer for life...

Date of experience: September 16, 2021
California
1 review
0 helpful votes
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55 gallon drum turned into smoker
September 16, 2021

I custom made this awesome smoker out of a 55 gallon oil drum. The only thing was missing was a nice cover to top it all off. After hours of research and 4 different Amazon purchases and returns I came across Covers & All. There site is so easy to use, after about 5 mins of me customizing the size I wanted with elastic down into the bottom. For a very reasonable price I was amazed thus far. The only thing I didn't like was the shipping time. But you can't win them all. 5 days later my cover came 2 weeks early. As to my surprise it was here and I felt like a kid in a candy store opening it up. I put it on and it fit like a glove the material used is high end. This cover will be protecting my bride and joy for many hears to come. I recommend this company and products to the fullest. I'm currently replacing all my covers thru Covers and all so they can match and keep my yard looking sexy and protected.

Thank you Covers and all for your craftsmanship.

Date of experience: September 16, 2021
Wisconsin
3 reviews
0 helpful votes
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Great product
September 16, 2021

Easy to order, inexpensive, top quality, quick delivery.

Date of experience: September 16, 2021
California
1 review
0 helpful votes
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Cover review
September 16, 2021

Nice cover it is well made and will protect the grill from the weather on my patio.

Date of experience: September 16, 2021