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Covers & AllReviews 25,231

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,838
shipping
332
quality
21,547
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Pennsylvania
1 review
0 helpful votes
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Patio furniture weather covers
November 2, 2021

I was very pleased with my purchase. The covers came in a reasonable amount of time. The covers fit as advertised. I like the option of providing custom sizes which I did not find with other companies.

Date of experience: November 2, 2021
New Mexico
3 reviews
0 helpful votes
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Poor quality, a rip-off
December 2, 2021

I paid a premium for a "heavy duty" tarp, with D rings and reinforcement, and I go a piece of crap. The d-rings are a joke; tiny, thin and useless. The material and reinforcement is about 1/10 of what I expected for a high priced tarp. Beware of Covers and All.

Date of experience: November 2, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Charles, We are sorry to note your disappointment with the product received. We have fabricated the tarp same as per the order details. Also, we have provided all the material specifications on the product page so customers can get an idea about the same while placing an order. We do provide high durability materials, however, we just provide 6 Oz for the particular material type that you have selected. Upon checking the order details, we can see that our executive has provided the same information to you with the working drawing of the product to confirm and we have processed the order as per your confirmation. As you have shared your concern with us and you are not satisfied with the product quality, we have passed your feedback to our quality team. They will contact you to provide the best possible resolution as customer satisfaction is our priority.

Iowa
1 review
0 helpful votes
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Round fire pit cover
November 2, 2021

This company is very easy to deal with. Custom made cover fits perfectly, materials appear to be very good quality. Need to keep leaves, pine needles/cones out when not in use. Very happy with my purchase!

Date of experience: November 2, 2021
Minnesota
1 review
0 helpful votes
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Easy to place order, previous product excellent quality,
November 2, 2021
Updated review

Easy to place order, previous product excellent quality,
Fair price.

Date of experience: November 2, 2021

Easy to place order, previous product excellent quality,
November 2, 2021
Previous review

Easy to place order, previous product excellent quality,
Fair price.

Date of experience: November 2, 2021
Texas
1 review
0 helpful votes
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Cover fitness
December 2, 2021

The cover received does not fit properly and the company will not refund my money. Very dissatisfied with customer service. Do not order from this company unless you want to loose your money.

Date of experience: November 2, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Hans, please accept our sincerest apologies for the inconvenience this has caused you. By reviewing the order information, we can ensure that the cover was made in the best feasible method for the product's shape and measurements. According to the most recent update, we can see that our Quality Team has provided full store credit for the order since customer delight is our first concern. We would appreciate it if you could respond to us in the same email and let us know how you would want to continue.

California
1 review
0 helpful votes
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Extremely Satisfied
November 2, 2021

The website is well designed! Very intuitive, great prices, high quality and fast shipping!

Could not be happier and strongly recommend.

Date of experience: November 2, 2021
South Carolina
1 review
0 helpful votes
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Quick and easy to order
November 2, 2021

Exactly as described in the custom size I ordered. Received earlier than expected.

Date of experience: November 2, 2021
Ohio
1 review
0 helpful votes
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Cover for strange shaped glider.
November 2, 2021

I found covers and all because we have a glider that has a very odd arrangement of measurements. Everything came out exactly as measured and ordered, and shipping was super fast.

Date of experience: November 2, 2021
California
1 review
0 helpful votes
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Quality custom covers
November 1, 2021

Great communication and precise measurements. My covers fit perfect, thank you.

Date of experience: November 1, 2021
Wyoming
1 review
0 helpful votes
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Satisfied
November 1, 2021

I was very pleased with the quality of the cover. It's definitely not a cheap quality.

Date of experience: November 1, 2021
Washington
1 review
0 helpful votes
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All is perfect
November 1, 2021

Everything was exactly as it was supposed to be, thanks

Date of experience: November 1, 2021
Massachusetts
1 review
0 helpful votes
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Outstanding Purchase
November 1, 2021

From start to finish, Covers and All did an excellent job. I have nothing but praise for their work.

Date of experience: November 1, 2021
Virginia
1 review
0 helpful votes
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Still waiting!
December 1, 2021

I ordered a cover for my outdoor kitchen, and provided the measurements they requested from a mock up drawing after providing a several pictures of the area to be covered. The cover was delivered with all measurements as the design shop requested. However, they did not request the correct measurement for the faucet. Instead, they requested the measurement for the sink ( from the left edge to the sink area), big difference. Therefore, the cover doesn't fit properly. I have reached out to the company on several ocassions to no avail. They continue to tell me the manager Marshall will call me; thus my title of this review ( Still waiting). My next steps are to let you the public know that this is NOT a reputable company, so don't waste your time, money or effort if you're looking for a good product. I will continue to update you as I contact and hear from the Better Business Bureau.

Date of experience: November 1, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Dr. Bradley it is our regret to learn about your disappointment with the product and the customer service. We recognize that our staff was ineffective in addressing your problem and did not give the quality of service that you had come to expect.

We have reconsidered your request and have sent an email to the email address associated with the order. We have provided all the details on how to proceed further and look forward to your response. You can reply to us back in the same email or can write to us at feedback@coversandall.com.

New York
1 review
0 helpful votes
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Amazing quality
November 1, 2021

I got my order done fast and prompt. They printed my business logo on it and I was beyond excited to receive it. Thank you so much!

Date of experience: November 1, 2021
Utah
1 review
0 helpful votes
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Exceeds expecatations
November 1, 2021

Timely delivery, good tracking during shipment, product exceeded my expectations - AND, they included a huge very duable duffel.

Date of experience: November 1, 2021
Oregon
1 review
0 helpful votes
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Pizza oven cover
November 1, 2021

Well detailed, organized and speedy delivery. Very happy and satisfied. Willing to tell others and that's saying something in favor of CoverAll

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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Rotiserie cover
November 1, 2021

Easy to understand website. Friendly user and intuitive

Date of experience: November 1, 2021
Nevada
1 review
0 helpful votes
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Cover not the color I expected
December 1, 2021

The ordering process was great. It was easy and I liked the design confirmation process. I received the cover today and I expected the base color to be more of a beige color. The actual color is kind of a tan to a pale green.

Date of experience: November 1, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Lara, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options and services. We are sorry to note your disappointment with the cover colour. On the product page, we do provide the material details with the colour shade so customers can get an idea about the same. We also provide a free material sample kit, customers can order the same from the website. Upon checking the order details, we have fabricated the cover the same as per the order details. As you have shared your concern with us, our quality team will contact you soon for the same. They will investigate and provide you the best possible resolution.

Texas
1 review
0 helpful votes
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Poor... not what I expected what so ever... spent hundreds... still waiting..

Date of experience: November 1, 2021
Veeni M. — Covers & All Rep
over a year old

Hi William, We are sorry to note your disappointment regards to the delivery. The review system is automated based on the set configuration. Unfortunately, due to a technical glitch, the link was sent to your registered email before the committed delivery date. Per the latest update, we can check the order is scheduled to get delivered by today end of the day, just a day after the actual delivery date. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. If you have any other queries, please feel free to contact our 24x7 customer support team via call or chat.

Florida
1 review
0 helpful votes
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Beyond my expectations
November 1, 2021

It arrived early. Was perfect color. Craftmanship was exceptional

Date of experience: November 1, 2021