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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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They don't tell you that a signature is required at delivery! Even when I had to reorder because of what I still believe was their error and specifically stated to NOT specify a signature at delivery, they did and my package is still in FedEx cyberspace.
Needed a cover for my new outdoor Pizza Oven. Found Covers & All... website easy to navigate, measuring and ordering easy as well. Staff had a few follow ups with me for confirmation and the product was delivered as promised. The cover is exactly what I wanted. Will definitely use again.
Great cover! I ordered a cover for our outdoor cement table. It came in a timely fashion, and it was perfect. It fits perfectly, attention to detail was great, and it looks very nice. I would not hesitate to order from them again. Very pleased with my purchase.
Easy to place an order. Good instructions for measuring. Got what I expected.
The table cover was very easy to order, fits perfectly, and looks great! I hope it last for many winter seasons.
This site came up when I did a search fro slipcovers for sectional couches. What I received is a grill cover for a couch. Waste of money. Going straight in the garbage.
Hi Caitlin, We are sorry to note your disappointment with the cover received. We have fabricated the cover same as per the order details. Upon checking the order and as per the review, it seems like you might have selected the wrong product. As we are in a custom cover business, we provide different types of covers as per the customer's requirement. We do provide the slipcover as well. However, for that, we have different categories of the slipcover over the website. Please find the below link for your reference. https://www.coversandall.com/couch-covers/sofa-slipcovers.html If the design does not match with the cover, we also provide an option to add a special request or requirement on the product page. If any confusion occurs and to get a better clarification, you can always contact our 24x7 customer support team via call or chat. As you have shared your concern with us, we have passed the same to our quality team. They will contact you to provide the best possible resolution.
Good quality cushion covers after providing measurements... perfect fit, color, quality. Cushion used for wheelchair.
I spent about an hour and a half gathering all the information and placing the order. It didn't go through after I finished and click PLACE ORDER. The only customer service is a text service. I can't blame Sophia. She tried, but then texted that I should delete all my cookies, use CHROME and start over. I'm unwilling to do that. They won't take a phone order and the company policies are completely inflexible. I didn't get a customer ID, so I'm sure this review won't be posted. I'm angry. I hope you'll look for reviews other places. I'm sure the reviews on this site are censored. Tom Donahue Fort Myers, Florida
Hi Thomas, we sincerely apologize for your negative experience with our customer service representatives. We acknowledge that our team was unsuccessful in resolving your issue and did not provide the level of service that you had come to expect. We take great pride in giving our utmost every day to provide timely and professional service to all of our clients, but we fell short on this occasion. We sincerely regret this.
There are some policies that we must follow as a business. We went over all of the facts and discovered we didn't receive the order when initial contact was made with the customer service.
Rest assured that if you have similar problems in the future, you can always request a supervisor call back and place an order over the phone. Only a few persons have the authority to establish on-call orders for security concerns.
I hope this explains your concerns about the order placement. We also hope that this unfortunate event will not have an impact on our business synergy.
We ordered 8 cushion covers to replace the dirty and worn covers on our patio chairs. They arrived on time and we are delighted with the quality, color and price. Our deck chairs are next!
I was able to get a heavy cover made to my specifications. Received it on date noted on the invoice. Will be ordering more at a later date for my fire pit.
Easy online ordering. Cover fits like a glove. Completely satisfied with the whole experience from start to finish!
It came in a timely manner and fit perfectly. I just received it so I cannot attest to how it will survive the elements.
Easy Ordering, good communication. I would order from Covers & All again.
Item was well made and was the exact fit we were looking for.
This is my second time using Covers & All... so simple and really good quality cover. They worked we me to get the measurements and the final cover showed up shortly. Could not have been easier.
It was easy to order, given so many choices. Well informed with the easy explanations. Excellent quality.
Although customer services persons were friendly, the process was very unorganized and not a good experience for me. I placed the order online and entered my PO Box for delivery but the site would not allow a PO Box so I changed it to my street address. Then I paid with Amazon, which I think changed my address back to the PO Box. Covers & All NEVER contacted me to get my street address. After I did not receive my cover as promised, I had to call them several times to get them to deliver. Also, the website says the factory is in Georgia USA. That's not true, it's in India. The fact that Covers & All could not re-address my cover that was already done and ready to go and that the website is misleading, I'll never shop with Covers & All again. Please remove my personal information from your records because I do not wish to correspond with Covers & All again. DO NOT CONTACT ME EVER AGAIN. REMOVE MY PERSONAL INFORMATION FROM COVERS & ALL DATABASES.
Hi, We are sorry for the inconvenience caused to you and apologize that our service does not meet your expectations. As per your concern regards to the shipping address, we do not deliver the product to the PO Box. As per the order details and due to amazon payment, we have received the Po box address and our team has contacted you to get the updated address on the 5th of October. However, we have received the updated address on 14th October and we have processed the order as per that. All our covers are designed in Lawrenceville, GA, and manufactured in India same is mentioned over the website in our terms of use and promptly disclosed when inquired. As per your request, we have passed the information to the concerned team to unsubscribe your personal information from our database as customer satisfaction is our priority. If you have any other queries, please feel free to contact our 24x7 customer support team via call or chat. You can also contact our quality team at feedback@coversandall.com.
The Picnic Table Cover was a perfect fit for our custom built table with attached bench. We received a high quality cover that was very easy to use. We fill definitely use Covers & All for our next outdoor covering needs. We will recommend this company for custom outdoor covering.
This cover is exactly what I was hoping for. I would recommend your company and if I ever need a cover for something else I would order again.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robert, We are sorry for the inconvenience caused to you and apologize that our service does not meet your expectations. Upon checking the previous order, we have fabricated the cover the same as per the order dimensions. As customer satisfaction is our topmost priority, our quality team has provided the best possible resolution for the same. As per your concern regards to the delivery of the package, we have contacted FedEx to deliver the package as soon as possible and also inform them not to ask for the signature on delivery. We are a global business based in Georgia. All our covers are designed in Lawrenceville, GA, and manufactured in India. The same is mentioned over the website in our terms of use and promptly disclosed when inquired. If you have any other queries, please feel free to contact our 24x7 customer support team via call or chat.