Covers & All has a rating of 4.6 stars from 24,589 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention customer service, good quality and fire pit. Covers & All ranks 1st among Patio sites.
The review I gave above is the same for my overall experience. There was no problem with the production of this special order cover. Well made, color choice was good and customer online service was fine. I would recommend to anyone in need of a cover for an unusual item to not hesitate and go with Covers and All. I am sure you will be pleased.
Stop sending so many unneeded emails. Nobody needs a reminder to buy a custom made grill cover! Also nobody cares about your 15% off sale. If someone wants a custom cover they will order it!
Hi Jason, Thank you for your feedback, and we truly apologize if the emails have been overwhelming or unnecessary. We certainly don’t want to clutter your inbox with information that’s not relevant to you.We respect your preferences and will ensure that you no longer receive promotional emails from us. If there’s anything specific you'd like assistance with, please feel free to reach out.Thank you again for your input, and we appreciate your understanding.
Good strong tarp. Good, well placed, gromets. My measurements were off, but I got what I asked for and it works well. Keeps the rain and sun off my bass boat. I don't think it will breathe, so I need to open it up once a week. However, a new boat cover would cost me five times as much.
Hey John! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I have been looking for a custom sized replacement cushion covers for 6 months. I tried several times on Amazon and Wayfair, then found this company's site "Cover & All" and am so delighted! Plus the covers will arrive before my house guests (12/18/24).
Hey Sharon! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It's nice to find a place that can make you any size cover, the communication before making the cover was very detailed and clear to make sure I was getting what I wanted.
Hey Elaine! Thank you for your feedback! We're so glad to hear that our custom sizing options were exactly what you were looking for. It’s always our goal to provide the perfect fit for all our customers’ needs. If you need any more custom covers or have any other questions, we’re here to help!
Covers&all sent two covers to replace pleather couch cushion zipper covers over their padding. Unbelievably perfect fit!
Make sure to measure a couple times to make sure the largest dimension length, depth (width or height) and thickness of cushions are given for best fit.
I would purchase from Covers&all again.
It was either replace the couch or the cushions or see if something would give the perfectly good sleeper couch a little more life.
Covers&all did it and extended the useful life of my couch cushions. Thank you!
Hey Joe! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
From the ordering process to receiving the product, the experience was flawless. They kept in continual contact about shipment, etc. Great company and great product!
Hey Debby! We truly appreciate your positive feedback! We're delighted to hear that your experience—from ordering to delivery—was seamless and that you were kept informed throughout the process. Providing excellent service and quality products is our top priority, and it’s wonderful to know we met your expectations.
I am very pleased with the beautiful covers and the great job your staff did in the designing and workmanship of my covers. They fit very well and i really like them.
Hey Julia! Thank you so much for your kind words! We're thrilled to hear you love your covers and that they fit so well. Our team takes great pride in both design and craftsmanship, so it's wonderful to know it shows. We truly appreciate your support and hope you enjoy your covers for years to come!
I always have an amazing experience. I have ordered many custom covers from them over the years. The quality and fast delivery can't be beat. And the covers last for years. I highly recommend.
Hey Patricia! Thank you so for your continued trust in us! We’re beyond thrilled to hear that you’ve had amazing experiences with our products over the years. Your loyalty means a lot to us, and we’re glad to know that the quality, fast delivery, and durability of our covers have met your expectations. We truly appreciate your recommendation and look forward to serving you for many more years to come. If you need anything else, don’t hesitate to reach out!
The measuring process seems daunting but Covers & All designers review customer submissions and do not rest until they are confident all is right. The quality of the covers are astonishing.
Hey Stephen! Thank you for your kind words! We’re thrilled to hear that you're pleased with your custom covers and the quality of our work. We take great pride in reviewing each design submission carefully to ensure the perfect fit, and we’re glad it showed in your experience. Your feedback means a lot to us, and we look forward to serving you again in the future.
Fast and easy to measure with online instructions Fits perfect and is made well with heavy material.
Hey Renette! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Very pleased with the product. Only a minor issue, but the zipper on the back cushion goes down the side rather than the bottom, however, let's go to bed my error when I ordered it. Otherwise, quality workmanship, and very good fabric.
Hey Denise! Thank you for taking the time to share your experience with us. We’re delighted to hear that you are pleased with the quality and workmanship of your outdoor cushion covers. Regarding the zipper placement, we appreciate your understanding. If you’d like, we can assist you with any questions or preferences for future orders to ensure everything meets your exact needs. We’re grateful for your kind words and look forward to serving you again!
I'm very happy we all the help and professionals company they replace my cover for my truck we out problem the material is very good quality and good prices
Hey Genice! We’re so glad to hear that you had a great experience with our team and that we could assist you with your truck cover replacement smoothly. Your satisfaction is our top priority, and we’re thrilled that you’re happy with the quality and pricing of our covers. If you ever need any further assistance, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again!
Needed a dog bed that was custom size to fit our custom dog cage. Provided measurements picked what I want and I got exactly what I asked for and the fit was perfect.
Hey Neil! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Always professional and easy to use. Great help. Great idea to always include a picture of the item you're covering.
Hey David! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Pretty straight forward ordering process even for custom sizes. I was unable to change a dimension after only after a few days after ordering so that was a bad thing but fully understandably on my fault but the good thing was that they moved fast! Shipment was also very good with much faster than quoted delivery date.
Hey Tuan! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Only trouble was trying to review my "shopping cart" to ensure I ordered correctly.
I hope I did!🤞🤞
Online "chat" was splendid!
Hey Carole! Thank you for sharing your experience with us! We’re glad to hear that our online chat team was helpful. We understand that reviewing the shopping cart can sometimes be tricky, and we’re always here to assist if you need any clarification on your order. If you have any questions about your purchase, feel free to reach out—we’re happy to help!
I thought I was buying from an American company, but the reality is that the cover was made and shipped from India. Covers and All is only the broker/partner.
Hi Donald, Thank you for your feedback, and we apologize for any confusion regarding the origin of our products. We want to clarify that, as stated on our website, the orders may be shipped from locations outside the U.S.
Additionally, we are not a broker or partner, but rather a company that directly handles the production and shipping of our items. We understand how important transparency is and will continue to strive to provide clear information about our shipping practices.
Fast shipping love the workmanship and the quality of materials used there is no doubt that this tool box cover can withstand the weather conditions byfar the best box cover on any job site
Hey Bobby! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered a cover for my e-cargo bike. It's quite a different shape than traditional bikes but the design team worked with me to make sure they had all the measurements then needed. When it arrived, a perfect fit!
Hey Mr. Albert! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Hi Jody, Thank you for showing interest in our products. The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on feedback@coversandall.com with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at info@coversandall.com. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.
Hey Sally! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!