Overview
Covers & All has a rating of 4.6 stars from 24,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention customer service, good quality and fire pit. Covers & All ranks 1st among Patio sites.
Instant Feedback
I thought I was buying from an American company, but the reality is that the cover was made and shipped from India. Covers and All is only the broker/partner.
Fast shipping love the workmanship and the quality of materials used there is no doubt that this tool box cover can withstand the weather conditions byfar the best box cover on any job site
Hey Bobby! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered a cover for my e-cargo bike. It's quite a different shape than traditional bikes but the design team worked with me to make sure they had all the measurements then needed. When it arrived, a perfect fit!
Hey Mr. Albert! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good product and arrived in good time. It made it easy to know just what size to order and it was true to size. The color is true to the picture as well.
Hey Donna! Thank you for your kind words and for sharing your experience with us! We're delighted to hear that your order arrived on time and that the product met your expectations in terms of size and color accuracy. If you ever need anything else, we’re always here to help. We appreciate your support and look forward to serving you again in the future!
This order was a reorder with a modification to the original order. This reorder was very easy even with the modification!
Hey Gary! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
This was a seamless experience. I sent in my measurements and they sent back a cover within the expected time frame. The material is of good quality and fits the table perfectly.
Thank you, Heather, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Easy to measure and easy checkout and designer easy to communicate with when double checking measurements.
Hey Robert! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I've dealt with the salesman before. I don't remember his name but he was very professional. The software used is easy to use to give the design team the appropriate measurements. These tough black covers can't be beat. I've had to replace many covers regularly from other companies and although they were less expensive they never last more than 3-5 years. These cost more but they are custom made, last a long time while looking new, and are worth it.
Thank you Thank you again. Should install in a few months. Thank you Thank you again. Should install in a few months. Thank you Thank you again. Should install in a few months.
Hey Ronald! Thank you for your feedback! We appreciate your order and are glad to hear you’re planning to install the cover in the coming months. Whenever you're ready, if you need any assistance, feel free to reach out—we’re happy to help! We truly appreciate your support and look forward to hearing your thoughts once the cover is installed.
Arrived in such a small package I was worried about material quality. Amazing what vacuum packaging can accomplish. Material seems very durable and it holds everything I needed, Thanks!
Thank you, Ken, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I was told the order was complete, and not told when I ordered, that the order was not complete until I approved their drawings. When I call a few days past the expected delivery, they told me that I had to go back and look for an email and approve it. Then I had to wait another 10 days for delivery. The covers just came and there is already snow on the furniture. Now I have to wait to cover them till the snow melts. Why did they not tell me that my order was not complete until I approved the final drawing, then I would have known to look for it.
Hi Mark! Thank you for sharing your concerns. We apologize for the delay and any inconvenience caused. The mockup was sent because there were specific comments on the order to ensure a perfect fit. After emailing the mockup, we also attempted a follow-up call, but unfortunately, it went unanswered. Your feedback is valuable, and we will review our communication process to ensure customers are better informed about the approval steps for future orders. Please let us know if there’s anything more we can do to assist you!
Easy to order,fast service,delivery always on time.i ordered 3 different times with various sizes of clear vinyl roller shade.my shades were over 6 feet wide all were perfect! I'm so happy with the quality and the company!
Hey Cynthia! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
We had multiple interactions and several rounds of measurements because our custom oven has an odd shape. It took a while to get it right but we are happy with result and price.
Hey Maureen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The initial cover for my ping pong table seemed to be leaking but was actually condensing because of pooling. The customer service rep was great and got me a fix without a hassle.
Hey Iztok! Thank you for taking the time to share your experience! We’re glad to hear that our customer service team was able to assist you promptly and resolve the issue with your ping pong table cover. Ensuring a hassle-free and supportive experience for our customers is always our goal. Your feedback about the condensation caused by pooling is valuable, and we’re glad we could provide a fix to meet your needs. If you have any further questions or require assistance in the future, please don’t hesitate to reach out.
Our experience with Covers and All was awesome, covers arrived ahead of scheduled time and we were delighted with the quality and finish of the covers, we will be for sure ordering for the rest of our furniture,
Hey Alexander! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Arrived quickly even though custom-made in India. Seems to be exactly as described. Website transaction process was well designed for ordering custom-sized cover with various zipper and tie options.
Thank you, David, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The previous orders were made with a little slack in fit which made them easy to use. This time the fit was exactly the size I ordered which made them a little tight to use. Hopefully it will loosen with time.
Hey Richard! We appreciate you taking the time to share your experience. We're glad to hear that your cover was made to the exact size you ordered, though we understand that a slightly looser fit may have been more convenient. Over time, the material may relax, making it easier to use. If you need any adjustments for future orders, feel free to reach out—we’re always happy to assist in finding the best fit for your needs. Thank you for your continued support!
When you view the order, it removes the personalization from your order. Example, the pdf. Attachment. It maybe user error but it has happened more than once now.
Hi Wanda, Thank you for bringing this to our attention. We have not received any other complaints related to this issue, but we will certainly have our team look into it to ensure everything is functioning properly.
If you encounter this problem again in the future, please don't hesitate to reach out to us via chat or call our helplines. Additionally, if possible, you can email us any videos or images that demonstrate the issue, and we’ll be happy to investigate further and assist you.
We appreciate your feedback and are committed to providing the best experience possible. Thank you for your patience and understanding.
I received excellent assistant with one item I wanted to purchase, but couldn't match the color to the rest of the chair covers. Highly recommend speaking in person to an agent for help.
Hey Kenneth! Thank you so much for sharing your experience with us! We're delighted to hear that you had a great online shopping experience and that our team was able to assist you with your color selection. Your recommendation to speak with a live agent is greatly appreciated — we’re always here to help make your order just right. If you need further assistance or have more projects in mind, don’t hesitate to reach out. We look forward to serving you again soon!
Couldn't figure out how to add additional items to my order. Would like to order 6 chair covers.
I discovered this company while looking for a specific size cover for an outdoor barrel sauna. It saved me hundreds of dollars over another option and the quality and lead time can't be beat. I'll definitely shop here again!
Thank you, Tom, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Ordered 100 custom covers for our business, couldn't be happier. High quality, consistent product. Speedy customer support, speedy production and delivery. This company is excellent!
Hey Mark! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Within a span of 3 years, Covers & All has built a thriving customer base and a strong global presence across the USA, Canada and Australia. With the recent expansion in the UK and worldwide shipping, we aim to simplify outdoor maintenance for brands & consumers.
We take pride in being associated with over 13,000 direct customers, hospitality leaders and globally renowned brands like Ritz-Carlton Hotels & Resorts, Pratt & Whitney, InterContinental Hotel & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Vermont Islands, General Electric Company, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin Brothers, New York City Fire Department, California State University, Magnolia Porch Swings, etc. who trust Covers & All for their every covering needs.
Covers & All operates out of Lawrenceville GA, Phoenix AZ and India. We have a team of over 200+ experienced labor force personnel who use the finest fabrics, state of the art machinery with the latest UV resistant printing technology to manufacture weatherproof & water-resistant covers for year-round protection. Our exceptionally skilled designers can design covers exclusively for brands with their logo and text.
Our portfolio includes a wide range of products like Patio Furniture (Daybeds, loungers, L-shaped sectional sofas, chair, curved sofas, dining sets), Grills, kitchen islands,, Fire pits, Industrial Needs, Miscellaneous Household Equipment like TV’s, Air Conditioners, Speakers & Fountains, Statues, Boats, etc. We also take special requests for customized & personalized covers by adding logos, design or images on any type of covers.
To learn more about our product offerings, visit our website at www.coversandall.com
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- Suwanee, GA, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Donald, Thank you for your feedback, and we apologize for any confusion regarding the origin of our products. We want to clarify that, as stated on our website, the orders may be shipped from locations outside the U.S.
Additionally, we are not a broker or partner, but rather a company that directly handles the production and shipping of our items. We understand how important transparency is and will continue to strive to provide clear information about our shipping practices.