Covers & All has a rating of 4.6 stars from 24,575 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention customer service, good quality and fire pit. Covers & All ranks 1st among Patio sites.
The website was user-friendly and featured clear instructions. By following these instructions, you will achieve your desired outcome. The product quality exceeded expectations, shipping was swift, and the entire process was effortless. What I appreciated most was the wide variety of options available, such as color choices, fastener options, customized printing, diagrams for accurately measuring your fire pit for a precise fit, and affordable pricing.
I've been searching for ages for an online company that will make dust covers to custom sizes, and here they are!
Quality of materials and workmanship is excellent, and the pricing is very fair.
Thank you, Covers & All!
Hey Rich! Thank you so much for the amazing feedback! We're absolutely thrilled to hear that you found exactly what you were looking for with us. It means a lot to know that our quality and pricing met your expectations. We truly appreciate your support and look forward to creating more custom covers for you in the future. If you have any questions or need assistance down the line, please don’t hesitate to reach out. We’re always here to help and ensure your experience with us remains a positive one!
Yes, so far so good. First time ordering... A bit confused by the "up to 2 inches" added for width and depth... But should be good.
I was so impressed by the staff that reached out to me 3 times to get my measurements right. The first time, they caught an error in my measuring that I missed. Good for them! When we finally knew we had all the correct measurements for a cover for my outdoor sofa, it arrived and it was huge! Like 4+ inches bigger in both directions! We were so surprised! It will work fine (better than being too small) but it blows in the wind which we wanted to avoid. Big deal? Not really, which is why I gave it 4 stars. Is it sturdy like the other 2 I have (and love)? Only time will tell...
Hey Kate! Thank you for your kind words and thoughtful review! We're glad to hear you had a positive experience with our team and that they helped you finalize the right measurements.
We’re sorry the final cover turned out a bit larger than expected. While we're happy it still works, we understand how a looser fit can be frustrating, especially with wind concerns. As a custom manufacturer, we typically add a few inches for ease and to prevent tight fits, but we’ll keep your feedback in mind for future improvements. We appreciate your trust in us and hope this cover is as durable and reliable as the others you love. If there's anything else we can do, don’t hesitate to reach out!
The covers are great! This is my second time ordering from them. I ordered 3 cushions with covers for my outdoor set and a TV cover. They are easy to clean especially if you have pups who love to get up on them. They are very well made and also reasonably priced. Customer service is wonderful.
Hey Cynthia! Thank you so much for the fantastic review! We're thrilled to hear that you're enjoying your custom cushions and TV cover—and that they've passed the pup test too! It means a lot to us that you’ve come back for a second order. We're glad the covers are both easy to clean and built to last, and that our customer service team was able to support you along the way. We look forward to helping you again in the future. If you ever need anything else, we’re just a message away!
Reordering same cushions in different color was easy.
Was about to drop a lot of money on covers that would have been close but decided to do a last minute search on Google. The prices were fair and I am so pleased with the covers!
Hey Erin! Thank you for taking the time to share your experience! We're so glad your last-minute search led you to us. It’s great to hear that you found our prices fair and that the covers exceeded your expectations—without having to sacrifice quality. Your satisfaction means a lot to us, and we’re thrilled to have earned your trust. We look forward to being your go-to for any future cover needs!
I needed to recover the cushions on my outdoor furniture. I know how to sew but had never made a box cushion with zippers before so it was kinda intimidating. Plus outdoor fabric is pretty expensive at the local fabric store. I found Covers&all online, and they were able to make the cushion covers for me quickly and inexpensively. The one thing I recommend is to measure very carefully, then measure again, and confirm this information with Covers &all when they ask you to review the order.
Hey Bec! Thank you for the kind words! We’re thrilled to hear that we could help take the pressure off your DIY project and provide you with an affordable and efficient solution. Your advice to measure carefully (and then double-check!) is absolutely spot on — it's the key to a perfect fit. We appreciate you highlighting that for others considering custom covers. If you ever need anything else, from cushion covers to more outdoor solutions, we’re just a click away!
I ordered this rectangular pool cover on the company's website while also speaking with a representative. The ordering process was straight forward. Subsequent communications with customer service enabled me to clarify hardware issues required for the installation of the cover. Overall, the service has been outstanding.
Hey Panos! Thank you for taking the time to share your experience! We're so glad to hear that the ordering process was smooth and that our team could assist you with the hardware details for your new pool cover. Outstanding service is what we strive for, and your kind words truly mean a lot to us. If you ever need further assistance or have more projects in mind, we’ll be here to help!
Very happy with our new cushion covers! Exactly what we needed and exactly as we ordered. Great product and wonderful customer communication throughout the process. Love the two sided zipper option which made putting the covers on the cushions SO much easier. Very pleased.
Hey Becky! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order, color very true to color chart, sunlight makes the shade glow. Easy to put up, light weight, more grommets than I expected. Arrived earlier than promised with a short manufacturing time. Small compact shipping bag so little to dispose of. Nicely finished edging and corners. Overall pleased with the product.
Hey Jill! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
High quality; very inexpensive—especially for custom sized pillow cover; multiple color options; fast service. I wish all vendors would match this company's operations, outputs, and quality. A RARE FIND!
Hey Ted! Thank you for such a fantastic review! We’re thrilled to hear that you found our custom-sized pillow covers to be high-quality, affordable, and delivered with fast, reliable service. It truly means the world to us to be called “a rare find, ” and we’re so glad our operations and product quality made such a strong impression. Your support and kind words are greatly appreciated, and we look forward to serving you again soon!
The custom design process is excellent. I had inadvertently switched two dimensions. The first design showed me that I had made a mistake. A redesign was made with a request to verify other dimensions.
A final design was sent for my approval before production began. Prevents errors in custom projects. The design people are thorough and respond promptly.
Hey Eric! Hank you so much for your detailed and thoughtful review! We’re delighted to hear that our custom design process helped catch the mistake and ensured that everything was accurate before production. Our design team works hard to be thorough and responsive, and it’s great to know their efforts made a difference in your project. We’re glad you’re satisfied with the final result! We truly appreciate your feedback and look forward to assisting you again with any future custom projects.
I've ordered from Covers & All before and have always been happy with their products. This time I was purchasing a large vinyl curtain for our pergola. I needed to make a change and luckily caught it in time. Customer service was very helpful and efficient in resolving my issue. Product is sturdy and aesthetically pleasing. Pricing is a little high, but overall good value for the money paid.
Hey Danielle! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered a custom sized cover for a rolling file. The online process was so simple… I just enter the desired dimensions, and two weeks later I received a very well made cover that fits perfectly. This was actually my second order from Covers & All… I purchased covers for my patio furniture about 10 years ago, and those covers are still holding up very well. I highly recommend Covers & All!
Hey Jackie! We truly appreciate your kind words and your continued trust in Covers & All! It’s fantastic to hear that your custom rolling file cover was easy to order and arrived with a perfect fit. Knowing that your patio furniture covers have lasted for 10 years is a testament to the quality we strive for, and we’re so pleased they are still serving you well. Thank you for your recommendation and for being a valued customer! If there’s anything else we can assist you with, please don’t hesitate to reach out.
'Patience has its own reward" my mom would tell me…
The long wait time and multiple design questions were a little annoying, but the end result made it very worth while. I received a product that went far beyond what I was expecting. The designers took great care in ensuring I received exactly what I ordered.
I am very happy, thank you all!
~Stew K
Gilbert, AZ
Hey Stew! We truly appreciate your patience and your kind words! As your mom wisely said, "Patience has its own reward," and we’re delighted to hear that the final product exceeded your expectations. Our design team takes great care to ensure every detail is just right, and we’re glad their efforts made your experience worthwhile. Thank you for choosing us! We’re thrilled that you’re happy with the result and look forward to serving you again.
We wanted to try this company after our old "Amazon Basics" cover was damaged by wind/rain. It was very easy to choose a fabric and color, and the measuring guidelines were much appreciated. Will probably come back before the next rainy season.
Hey Karl! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was a little hesitant to order since I was not sure of the quality, but Covers & All delivered high quality cushion covers that are sewn beautifully and seem like they will last for many years. Ordering online was easy and the covers could be customized to exactly what I needed (piping, with zipper and ties on bottom cushion). After I placed my order, I was notified very quickly that my covers were in production. Although shipped from abroad, the delivery time was very quick. I was very pleased and would order from this company again.
Hey Kimberly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
They contacted me several times to make sure my measurements were exact for my rear seat covers. When I got it I could not believe how great the product was and how well it fit. The seat cushion covers were also great! I was so happy I ordered a front dog seat cover. Oh---and the prices are unbelievable. I would expect to pay close to $200 for a custom rear seat cover and I paid about $35!
Hey Charles! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Everything about this experience was perfect. The communication between us making sure that the product has a perfect fit. We are super happy with the final result and would recommend them to anyone. Our car is a one off jet powered funny car and the cover fits like a glove.
Hey Elaine! We’re absolutely thrilled to hear that your experience was perfect! Ensuring the perfect fit for your unique jet-powered funny car was our top priority, and we’re so glad you’re happy with the final result. Your recommendation means the world to us, and we truly appreciate your support. If you ever need anything in the future, we’ll be more than happy to assist. Enjoy your custom cover!
I needed a weatherproof cover for my gas fire pit. I found Covers & All, and it was such an easy process to order a custom cover that met my exact dimensions. The cover is high quality and has already protected my fire pit during some severe rain and wind storms. On top of that it was less expensive than many of the "one size fits all" covers that are out there. Thank you!
Hey James! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
After submitting my order, I was contacted for additional measurements complete with a marked up copy of the picture I submitted indicating the extra measurements and verifications requested. Obviously there is keen attention to detail in the design and manufacturing process. The cover turned out great. Thanks for the extra effort!
Hey Vann! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Hi Jody, Thank you for showing interest in our products. The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on feedback@coversandall.com with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at info@coversandall.com. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.
Hey Mignon! Thank you so much for your thoughtful review! We're delighted to hear that you found our website easy to navigate and that the instructions helped you get the results you were looking for. It's great to know that the product quality exceeded your expectations and that the variety of customization options, from colors to fasteners and printing, added value to your experience. We work hard to provide both quality and convenience, so your kind words truly mean a lot. We appreciate your support and look forward to serving you again in the future!