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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Fits my outdoor kitchen area like a glove. Thanks!
I ordered a cover form my water softener. I rather strange size. The actual cover is like a chair with super long legs. It looks good, Keeps the weather out. Best of all it will keep the UV's of the unit. Check back in 5 years.
They were quick and accurate. Not much else to say. You can ignore the follow up e-mail after you get the order - it's just them fishing for a review.
Looks great! Fits my rooftop table perfect!
Has been no issue with windy location
Great product. It protects our out door table from the elements.
Hello Lee. Please accept our apologies for the delays on your order. We certainly understand the frustration this must have caused.
Our support team did put in an expedite request each time you contacted us. All our covers are handmade; regrettably, due to inconstant circumstances we ended up with a unanticipated backlog in production and missed the promised dates. We are working hard to scale up our production capabilities and improve our turnaround time. While these efforts (which include building a new, much larger production unit) are in progress, we have also applied some solutions in the interim that have resulted in significant improvement over the last few weeks.
With regard to the product, we handcraft each cover as explained on the product page, closely following the measurements and instructions you provide. If you feel any of the sides is the wrong size or if there is a specific defect, please take a picture of the cover clearly showing the error and email us at feedback@coversandall.com. We will gladly replace it in case we have made an error in fabrication.
Transaction was perfect and cover was good quality
Great product Purchased panels for my gazebo. Fit perfectly.
We would not order from Covers and All again. The product is good but it took several weeks longer than they said it would when we ordered, and every time we called the check in they said we will send it in 4 days, we promise! And then it continued to take weeks. That was incredibly frustrating and unprofessional (especially while we continued to receive daily marketing emails even knowing they were unable to create the orders they already had). Very bad service!
Hello Molly. Please accept our sincere apologies for the delay on your order. We certainly understand the frustration this must have caused. Per your conversation with our support team, we have refunded 35% of the order value due to the 3-week delay.
Please be assured we never lie to our customers. From our internal notes we see that our support team did put in an expedite request each time you contacted us. All our covers are handmade; regrettably, due to inconstant circumstances we ended up with a unanticipated backlog in production and missed the promised dates. We are working hard to scale up our production capabilities and improve our turnaround time. While these efforts (which include building a new, much larger production unit) are in progress, we have also applied some solutions in the interim that have resulted in significant improvement over the last few weeks.
We sorely regret disappointing you and can only hope you are able to allow some forgiveness if you are happy with the product. If you have additional comments, you are very welcome to write to us at feedback@coversandall.com.
We've had this cover for two months now. Very waterproof and holding up well through lots of rain. The fit was perfect. Shipping faster than expected. We will order from this company again!
I found the ordering process on the website confusing.
Hello Martina. Thank you for the rating and feedback. We are glad you like your custom table top cover.
We are sorry if you found any part of the order process confusing. Besides providing high quality products, we also want to ensure an easy and intuitive buying experience. We are always looking for ways to improve; if you have specific suggestions on how we can do better, please feel welcome to write to us at feedback@coversandall.com
Our support team is also available 24x7 via our phone and chat helplines for any questions you may have before or after placing your order.
We appreciate the opportunity to work with you. Thank you for choosing Coversandall.
Order took 3.5 months to show up, they told me it would be 2 weeks. Covers were also made crooked.
Hello Andrew. Please accept our sincere apologies for the delay on your order. To clarify, your order was placed on 2 November and shipped on 8 January. We certainly understand the frustration this must have caused. As promised, we have already refunded the shipping charges on your order.
All our products are handmade; regrettably, due to inconstant circumstances we ended up with unanticipated backlog in production and missed the promised date. We are working hard to scale up our production capabilities and improve our turnaround time. While these efforts (which include building a new, much larger production unit) are ongoing, we have also applied some solutions in the interim that have resulted in significant improvement over the last few weeks.
With regard to the curtains, we ship hundreds of handcrafted orders each day, and admittedly sometimes we make a mistake. However, we are committed to making it right when given the opportunity. Regrettably, we are unable to see a complaint raised on your order for this issue. Please write to us at feedback@coversandall.com with relevant pictures clearly showing the problem. Our Quality team will gladly look into this for you.
The ordering process was easy and efficient and the product is excellent. We very pleased!
Excellent quality, perfect Fit and very responsive.
No issues, great service and product. Delivery arrived a head of schedule
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Aaron. We are so sorry to hear that!
Per our records, your cover was ordered in the material Cover Fab. This is our lightweight material with a fabric feel. Our other material, Cover Tuff, is the strongest of all our materials.
May we request you to order our Free Swatch Kit that has samples of all the materials we offer. The kit can be ordered here:
https://www.coversandall.com/swatch-kit.html
If you have additional comments or questions, please feel welcome to write to us at feedback@coversandall.com